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Aiden by Best Western South Reno

3.0 star property

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Lobby
Bar (on property)
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪3 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen | Mini-fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(61 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(82 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(58 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(53 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

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About this property

Aiden by Best Western South Reno

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Aiden by Best Western South Reno's great location. During your stay, you're just a quick walk from Meadowood Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Two Chicks, a diner that serves American cuisine
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Meadowood Mall and a 2-minute drive from Reno-Sparks Convention Center
  • Dogs welcome for a fee
Aiden by Best Western South Reno offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available. A complete renovation of Aiden by Best Western South Reno was completed in January 2022.

This 3-star Reno hotel is smoke free.

Two Chicks – This diner specialises in American cuisine. Guests can enjoy drinks at the bar.
The Blu Bar – On-site lobby lounge. Happy hour is offered. Open selected days.
Two Chicks Coffee – On-site coffee shop. Open selected days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 10 metres
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Blu Bar
  • Two Chicks
  • Two Chicks Coffee

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Renovated entire property - January 2022
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 01 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Aiden by Best Western South Reno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1508 out of 2379 reviews
Rating 8 - Good. 542 out of 2379 reviews
Rating 6 - Okay. 182 out of 2379 reviews
Rating 4 - Poor. 64 out of 2379 reviews
Rating 2 - Terrible. 83 out of 2379 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

kelly

Liked: Staff & service
We actually didn't stay, due to a water issue at the hotel; however, I'm going
Stayed 1 night in Jan 2026

10/10 Excellent

edilberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and check out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darlene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater worked great. Room was very clean. Parking was easy.
Stayed 2 nights in Jan 2026

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities
Always a great place to stay. Boiler went out and so did hot water. They'll fix it and be back to excellent again.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey, Fort Lee

Stayed 3 nights in Dec 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities
Clean, updated room. Friendly staff. Good location away from the casino corridor.
Stayed 1 night in Jan 2026

8/10 Good

Janine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff was polite and professional. Room was comfortable. Can hear other guests but all was quiet by 9pm.
Stayed 1 night in Jan 2026

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities
The room was recently renovated, clean and well equipped.
Stayed 1 night in Jan 2026

10/10 Excellent

Blake

Stayed 1 night in Oct 2025

4/10 Poor

Jessica

Business traveller
Disliked: Property conditions & facilities
Wall heater did not work at first. I tried powering it off and on with no success then I reset the button on the plug, and it began to work. I had to do this several times throughout the night to keep it working. The walls are very thin, so you hear EVERYTHING coming from the adjacent rooms. Very unpleasant when your neighbors feel that 3am is the time to be awake and loud. I guess there is a reason they hand out earplugs in the lobby. The bedside clock/telephone combo did not work. I tried to find the cord to make sure it was plugged in and all I found was a power strip with tape wrapped around it. Most of the cords were zip tied to the leg of the bedside table, so I gave up. I chose this hotel because it had an excellent rating of 9.0 I'm not sure where this rating came from as this is an old motel that has been given a minimal makeover. The photographs are amazing but deceiving. Overall, this was not the worst hotel I have stayed in by far. In the future, I will choose to stay at other local hotels that are truly a 9.0
Stayed 1 night in Jan 2026

10/10 Excellent

Josia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heater was turbo charged! Warmed up the room in minutes. Loved that they included little makeup removal wipes, too. Bed was huge and super comfy
Stayed 3 nights in Dec 2025

8/10 Good

Martin, Longmont

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Only problem is there was no place to wipe your feet when coming into room from outside.
Stayed 1 night in Jan 2026

4/10 Poor

anna

Disliked: Property conditions & facilities
My stay was over New Years 2025. Walls are very thin and room is noisy. Vague, stale smoke smell from heat /AC unit. Very dark room with poor light and black wallpaper. Desk staff was friendly and helpful, so that was good. No breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shawna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the motel
Stayed 1 night in Dec 2025

8/10 Good

Dakoda

Liked: Cleanliness, amenities, property conditions & facilities
Pretty nice, the shower was not that great but other than that it's ok
Stayed 4 nights in Dec 2025

10/10 Excellent

Obdulia, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for my parents and they were blown away by the cleanliness of the room. My mom is quite a clean freak so I was surprised to hear her give such high praise. The price for one night was quite reasonable and it was close to lots of stores. I would absolutely book again next time we're in Reno.
Stayed 1 night in Dec 2025

10/10 Excellent

Warren

Stayed 1 night in Jan 2026

4/10 Poor

Tresa

Liked: Cleanliness, staff & service
The walls are very thin. The group in the room next to mine were loud enough to keep me awake all night long.
Stayed 1 night in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, staff & service
Overall good location - wish they had coffee in the lobby in the AM but there was a machine in the room - very pet friendly with a nice pet area - need to upgrade the shampoo, soap - bar soap??? really - the shower had the holders for bottles but I guess they are no longer doing that - big miss there
Stayed 2 nights in Jan 2026

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spot!
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry

Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Safe, easy and clean. Bed was a little soft but not bad since we were there 5 days. Looking forward to going back 😀
Stayed 5 nights in Dec 2025

10/10 Excellent

Grey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Grabbed a last minute room on a road trip and it was fantastic. Very clean, bathroom had a glass shower door which we always prefer over a shower curtain. Would stay again!
Stayed 1 night in Jan 2026

2/10 Terrible

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Toilet plugged by previous guest.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here from December 30 to January 1, and overall had a really great experience. The room was clean and well-maintained, which made our stay relaxing. The staff were friendly and helpful whenever we had questions. The hotel felt quiet and safe, and the location was convenient for getting around Reno. Everything was just straightforward and pleasant, which is exactly what you want when traveling. Would definitely stay here again and recommend it to others!!
Stayed 2 nights in Dec 2025

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