Aiden by Best Western South Reno

3.0 star property

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Exterior
Lobby
Lobby lounge
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View in a map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(76 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(61 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(84 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(59 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(53 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Similar properties

About this property

Aiden by Best Western South Reno

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Aiden by Best Western South Reno's great location. During your stay, you're just a quick walk from Meadowood Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Two Chicks, a diner that serves American cuisine
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Meadowood Mall and a 2-minute drive from Reno-Sparks Convention Center
  • Dogs welcome for a fee
Aiden by Best Western South Reno offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available. A complete renovation of Aiden by Best Western South Reno was completed in January 2022.

This 3-star Reno hotel is smoke free.

Two Chicks – This diner specialises in American cuisine. Guests can enjoy drinks at the bar.
The Blu Bar – On-site lobby lounge. Happy hour is offered. Open selected days.
Two Chicks Coffee – On-site coffee shop. Open selected days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 10 metres
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Blu Bar
  • Two Chicks
  • Two Chicks Coffee

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Renovated entire property - January 2022
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 01 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Aiden by Best Western South Reno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1485 out of 2347 reviews
Rating 8 - Good. 535 out of 2347 reviews
Rating 6 - Okay. 180 out of 2347 reviews
Rating 4 - Poor. 64 out of 2347 reviews
Rating 2 - Terrible. 83 out of 2347 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keylin Jasmine

Stayed 3 nights in Feb 2026

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
The room was very clean and updated. The room had nice complimentary toiletries, hairdryer, coffee maker, fridge, microwave, and a clothes steamer. The beds were very comfortable. The AC/heater was a little loud when it kicked on though. I loved the Two Chicks restaurant connected to the hotel as well. I definitely stay agajn3!
Stayed 2 nights in Feb 2026

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Love Aiden. I stay here whenever I can when I travel to Reno. Great rooms, comfortable beds, nice amenities and the staff is very friendly and helpful. The price, with Expedia, is also excellent.
Stayed 1 night in Feb 2026

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the facilities were very clean
Stayed 4 nights in Feb 2026

8/10 Good

Bonan

Stayed 3 nights in Feb 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were new and clean. Had some issues with the coffee machine, but that was rectified. Beware of the snooze button on the clock radio - it is not a snooze button but an emergency call button (weird place to put that) It actually dialed 911. Security followed with a knock on the door - all at 4a in the morn! They apparently did not clear an earlier alarm setting that had the alarm going off that early. Other than that , we had a great stay while in Reno.
Stayed 6 nights in Feb 2026

8/10 Good

Tarell

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

8/10 Good

Tarell

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room. Half the staff was courteous!
Stayed 1 night in Feb 2026

10/10 Excellent

Mercy, Campbell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The suite is the best, as always !!
Stayed 4 nights in Feb 2026

8/10 Good

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Tarell

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good Staff, Most Comfortable Beds!
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Travelled with family
Liked: Amenities
Yes clean room
Stayed 1 night in Feb 2026

10/10 Excellent

alasdair

Liked: Cleanliness, staff & service, amenities
Clean, easy parking and near a Wholefoods, good value
Stayed 1 night in Feb 2026

10/10 Excellent

SNF blade

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room!
Stayed 1 night in Feb 2026

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Stayed 2 nights in Feb 2026

8/10 Good

robert, lompoc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay up until the point where the people my neighbors laughed room from room 129 decided to leave their dogs in their room and they went out. Their dogs were barking from 1030 till about one in the morning. I did not the hotel was very nice. The rooms were very nice and the staff were very nice.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dreson

Stayed 1 night in Feb 2026

10/10 Excellent

Michael Bradley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great no problems. excellent service!
Stayed 2 nights in Feb 2026

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities
Clean room, front desk staff was so nice. Parking availability was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Kaitlyn

Stayed 4 nights in Feb 2026

8/10 Good

alasdair

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a great place to stay. I have no interest in the casinos or resorts. This is a clean hospital place for real people. The room is modern, clean, and well-appointed. The staff was great, and the breakfast at Two Chicks was wonderful. It's also located within walking distance to several restaurants, fast food, and sports bars. Whole Foods is just down the street. Ample parking and in a safe area.
Stayed 5 nights in Feb 2026

8/10 Good

Mercy, Campbell

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and convenient as usual
Stayed 4 nights in Feb 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to the airport.
Stayed 1 night in Jan 2026