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Hyatt Place Reno

3.0 star property

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Exterior
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Restaurant
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Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
13957 S Virginia St, Reno, NV, 89511
  • Place, The Summit Reno
    ‪1 min walk‬
  • Place, Cinemark Century Summit Sierra
    ‪3 min walk‬
  • Place, Peppermill
    ‪13 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Mountain View

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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4.9 out of 5, Exceptional, 104 reviews
The price is €158
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About this property

Hyatt Place Reno

This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a meeting room are on-site.
Hyatt Place Reno offers 132 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch Smart televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hyatt Place Reno, you're just a quick walk from Cinemark Century Summit Sierra. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a car charging station
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Reno-Sparks Convention Center and 11 minutes from Atlantis Casino
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Reno offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Hyatt Place Reno also features express check-in and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Reno hotel.

Guests are served a free breakfast.
Hyatt Place Reno has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Reno South

Hyatt Place South Reno Reno

Hyatt Place South Reno Hotel

Hyatt Place South Reno Hotel Reno

Hyatt Place Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 551 reviews
Rating 8 - Good. 86 out of 551 reviews
Rating 6 - Okay. 28 out of 551 reviews
Rating 4 - Poor. 16 out of 551 reviews
Rating 2 - Terrible. 22 out of 551 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2026

6/10 Okay

Pat

Travelled with partner
Staff was nice and helpful. The EV chargers were used as parking spaces and not available for those of us who were expecting to use them. The room had two extremely bright flashing green lights on the fire alarm and other devices. The entire room lit up and you could not sleep through it. Need better beds. The elevator smelled like urine.
Stayed 1 night in Feb 2026

10/10 Excellent

Abdulkarim

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, Hotel was clean
Stayed 1 night in Feb 2026

10/10 Excellent

Abdulkarim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was awesome!!!
Stayed 1 night in Feb 2026

10/10 Excellent

Astral

Stayed 1 night in Feb 2026

10/10 Excellent

Atul

Stayed 3 nights in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
We’ve stayed here several times and it’s always clean and quiet.
Stayed 1 night in Feb 2026

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean
Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 2 nights in Feb 2026

10/10 Excellent

HollyMarie

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Service great. Below Average continental breakfast. Beds have pillow top mattress for those who prefer a softer sleep.
Stayed 7 nights in Feb 2026

10/10 Excellent

Susan

Stayed 3 nights in Feb 2026

10/10 Excellent

Annie, Hayward

Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb! Friendly staff, spotless lobby and rooms, excellent breakfast. Found our go-to hotel when in Reno!
Stayed 1 night in Feb 2026

8/10 Good

Emmanuel

Travelled with group
Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Feb 2026

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service
Staff was fantastic. Very courteous and helpful. Breakfast is not included but they did comp us the first breakfast. Room was nice, no door to separate the living area from the bedroom. Beds were very comfortable, nice hot shower and great room service.
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great check-in experience and very courteous staff who kindly accommodated our request for a late checkout due to a ski accident, which we truly appreciated. The only downside was that our request for the room to be cleaned was unfortunately overlooked. Overall, a positive stay with attentive service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Francisco

Stayed 2 nights in Jan 2026

6/10 Okay

Heather, San Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and clean. However, hotel was at a constant 80 degrees when it was 35-40 degrees outside. We couldn’t sleep so we had to use the AC in our room all the time (in the middle of winter)! I complained to the front desk but nothing was done. Also, I paid extra for a Mountain View, but my room didn’t really have a Mountain View.
Stayed 2 nights in Jan 2026

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was nice. The pool outside was warm, it would have been nice to have the heaters outside work as well as having a door to cover to keep the cold out.
Stayed 1 night in Jan 2026

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was great. The property itself has some serious issues that will not age well. The blackout shades don’t work (like operationally they were improperly installed), the hot tub was down for all 8 days we stayed (and seems to have been for months), there was a pipe burst in the gym, and the room lacks creature comfort amenities that should be stocked daily.
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

4/10 Poor

Justin

Business traveller
Disliked: Cleanliness, amenities
Stayed here last year and it was great. Friendly energetic staff and super clean. This year, they asked if we wanted house keeping each day and we did. The house keeping consisted of a fresh towel…. Maybe and pulling blankets up in bed. They don’t even make the beds. Don’t drink the “complimentary” water in the room. There is lots of fine print in the tag…. Read it because I’d your not a member you just drank a $4 bottle of “complimentary” water. Last year breakfast was included in the price ( which was much less) this year breakfast was $8 per person. Being we only ate yogurt and fruit last year as the rest looked like fake eggs and cardboard sausage we got some great breakfasts out. The icing on the cake was the $10 per day parking fee. First off we were never forewarned about this nor did not agree to it. Secondly we did not have our rental vehicle the entire stay in Reno so how did they even know what to charge….. they didn’t. They just charged it. I did not realize this until I requested a printed receipt which the desk clerk was a bit apprehensive to do in the first place. We booked our stay for this time next year. It is not at the Hyatt!!!!!
Stayed 5 nights in Jan 2026