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Hyatt Place Reno

3.0 star property

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Exterior
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View from room
Restaurant
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
13957 S Virginia St, Reno, NV, 89511
  • Place, The Summit Reno
    ‪1 min walk‬
  • Place, Cinemark Century Summit Sierra
    ‪3 min walk‬
  • Place, Peppermill
    ‪11 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 53 reviews
The price is €141
includes taxes & fees
1 Feb - 2 Feb
Residence Inn By Marriott Reno South

About this property

Hyatt Place Reno

Hotel in Reno with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a meeting room are on-site.
Hyatt Place Reno offers 132 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch Smart televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hyatt Place Reno, you're just a quick walk from The Summit Reno. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a car charging station
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Reno-Sparks Convention Center and 11 minutes from Atlantis Casino
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Reno offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi and wired Internet. The business-friendly Hyatt Place Reno also features express check-in and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Reno hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Reno has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8.66 for adults and USD 8.66 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8.66 for adults and from USD 8.66 for children
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Reno South
Hyatt Place South Reno Reno
Hyatt Place South Reno Hotel
Hyatt Place South Reno Hotel Reno

Hyatt Place Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 315 out of 433 reviews
Rating 8 - Good. 65 out of 433 reviews
Rating 6 - Okay. 21 out of 433 reviews
Rating 4 - Poor. 13 out of 433 reviews
Rating 2 - Terrible. 19 out of 433 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Should be included
Stayed 3 nights in Oct 2025

4/10 Poor

Ron

Business traveller, Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
The for fee breakfast was just ok, the restaurant as stated was close for unknown reasons, the ice machine was broken, the phone in the room did not work…
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was OK. They never cleaned our room while we were there so we had to ask for towels eventually. There's also a faint septic smell near the hot tub. Building is newer though. You have to pay for parking but if you park down in the shopping center it's free.
Stayed 2 nights in Oct 2025

10/10 Excellent

Randi

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Sinna

Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 3 nights in Sep 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice, however, they charge for parking even though they have their own lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent distance to all local shops, skiing, excellent service, clean room
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 2 nights in Jul 2025

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason they said Expedia did NÓT have a reservation 4 me?! Since I had all my all my chk in and confirmation numbers they allowed me to stay...
Stayed 1 night in Sep 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely laid-out and furnished room. The set-up for breakfast is nicely done and there is outdoor seating. Grounds are nicely maintained. The exercise room / pool area is superb. Double, fast elevators.
Stayed 2 nights in Sep 2025

6/10 Okay

Jeff

Disliked: Cleanliness
Room was clean except for the floor. The first night we checked in, we noticed sticky stuff on the floor and one counter top. We advised the manager and she said house keeping had gone home for the night. We said no problem, but please make sure that they clean it tomorrow. They did not clean the floor the fallowing day. My wife went down and talked to the manager again and she said she was sorry and would get someone up to clean it right away. No one ever showed up and we had to leave for dinner reservations. On the way out my wife spoke to the manager again and she assured us the floor would be cleaned before we got back from dinner. They did clean the floor but didn’t get all the stuff off. This was very disappointing considering how beautiful the property is. Unfortunately due to our poor experience, we will never stay at this property again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The room was clean and everything you could need is in walking distance!
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa, Menifee

Travelled with partner
Liked: Cleanliness, staff & service
My husband and I stayed at Hyatt Place Reno (Sept 19–22) and left with mixed feelings. The hotel opened less than a year ago but already shows wear - thin walls, quirky toilets, and missing light covers in the halls. Housekeeping is by request only, so trash, towels, and in-room coffee aren’t refreshed unless you ask. On arrival, the elevators were down, which was hard for my 80-year-old husband with COPD. Thankfully, the front desk agent was excellent and moved us from the top floors down to the 2nd floor (no ground floor rooms at this property), carried luggage up the stairs himself, and waived parking and breakfast fees. Unfortunately, the “new” breakfast is not worth paying for. My plate of eggs, sausage, and potatoes was cold. Gone too are the all-day coffee, snacks, and grab-and-go options Hyatt Place used to offer. Rooms also lack microwaves, which is inconvenient. The 2nd floor ice & water machine were also broken adding to the inconvenience. On the plus side: comfortable beds, clean rooms, good location at Summit Mall, and mostly kind staff. But with added fees, fewer amenities, and limited food and coffee service, this hotel no longer feels like a good value. I’ll look elsewhere for future Reno visits.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonalyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in. Beds were soft. And plenty of thinks to do
Stayed 2 nights in Sep 2025

10/10 Excellent

Lenilu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent customer service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Travelled with partner
Check in was easy. Pricey hotel and no continental breakfast charged $10.00 for parking. Great location next to mall area and restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
I gave facilities 3 stars because the elevator was out of order. Other than that it was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at this new, modern Hyatt Place!

My husband and I thoroughly enjoyed our two night stay at Hyatt Place Reno. Every staff member we interacted with was professional and friendly. Our room was large, modern and very comfortable. We enjoyed the modern furnishings throughout the hotel and loved the outdoor seating options. The optional breakfast was beautifully presented with many food choices including sausages, pancakes, French toast, eggs, fresh mixed fruit and vanilla yogurt with multiple toppings to add. Our only disappointments were with the pool and jacuzzi. The jacuzzi was apparently closed for repair, although there wasn’t a sign stating so, and we discovered this when we stepped in to cold water. The pool was large and kept at an adequately cool temperature, but the water had a terrible odor which made us question the cleanliness and upkeep. We look forward to a return visit to this location which is located conveniently next to great shopping, dining and entertainment.
Stayed 2 nights in Sep 2025

4/10 Poor

Janice

Stayed 1 night in Sep 2025