Graduate by Hilton Richmond

4.0 star property

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Photo gallery for Graduate by Hilton Richmond

Reception
Lobby
2 restaurants, breakfast served
Terrace/patio
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Parking available
  • Breakfast available

Explore the area

View in a map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪1 min walk‬
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Graduate by Hilton Richmond

Hotel with 2 restaurants, 4-minute walk to Virginia Commonwealth University
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a rooftop terrace. WiFi in public areas is free. Other amenities include valet parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Graduate by Hilton Richmond's great location. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Virginia Commonwealth University and 7 minutes on foot from VCU Institute for Contemporary Art
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Graduate by Hilton Richmond. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Brookfield – This restaurant serves breakfast, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • 2 restaurants

Restaurants on site

  • Brookfield

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 1 May:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 771 out of 1400 reviews
Rating 8 - Good. 285 out of 1400 reviews
Rating 6 - Okay. 199 out of 1400 reviews
Rating 4 - Poor. 92 out of 1400 reviews
Rating 2 - Terrible. 53 out of 1400 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

James

Travelled with family
The hotel was under renovation when we arrived, which we were not told in advance. The rooms were small, with the inability for someone to walk behind you if you were sitting at the desk. The elevators were tiny. The front entrance was cramped for automobiles. The Valet procedure took a few minutes to figure out. On a more positive note, all of the personnel were quite helpful, pleasant and very professional.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tisha

Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dusty. AC left a big wet spot on the carpet. The coffee service in lobby was slow and was lukewarm. The front desk attendant was informative, friendly and polite.
Stayed 1 night in Aug 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Richmond

Beautiful hotel. Awesome staff and very walkable neighborhood. Plenty of activities within walking distance. Culturally fluid food choices. Great drinks etc
Stayed 3 nights in Aug 2025

6/10 Okay

Ana, Falls Church

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They have no parking except valet and charged the outrageous price of 37 dollars!!! Apparently they have parking below the building but do not let you park yourself!!!! I was not pleased at all
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Katherine

Travelled with pets
Check-in/out staff was friendly but made no effort to help with easy requests (like finding a bowl, any bowl, to put water in for my dog). Room was large and clean though the bathroom was small and in need of a refresh as the paint of the shower tray was peeling off. Being so close to VCU also meant the room was noisy, I could hear students at a house party until well after midnight.
Stayed 1 night in Aug 2025

4/10 Poor

Ian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was nice, but the hotel was under construction and the valet took 30 minutes. We had to carry our own bags up to the room. The room was an absolute disaster.
Stayed 1 night in Jun 2025

8/10 Good

Terrie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Roof top seating area. Able to watch the sun set over the city
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

So-so

Check-in was a bit awkward due to third party booking, guest relations collected payment for incidentals (as expected) however claimed my card was declined for a trivial balance ($14ish) which was determined to be the difference from direct vs hotels.com booking. The in house restaurant was major draw to booking our stay at The Graduate, especially after a full day of travel- unfortunately, it was rented out for a private event. We had mediocre level door dash delivered and ate in our room. Lastly, valet service is an added charge- clearly stated on booking; however an added disclaimer should be the 30min wait to retrieve your vehicle the morning of departure. Overall, the stay was nice- the hotel is charming, just a few points of frustration.
Stayed 1 night in Aug 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovated hotel Very modern and clean The bar is awesome and the whole vibe is amazing
Stayed 1 night in Aug 2025

6/10 Okay

MICHAEL

Liked: Staff & service, property conditions & facilities
parking is poor. peloton in gym broken. room is tight.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Did not like that they only had Valet parking and street parking. You also had to pay for the street parking from 8am to 6pm. Rooms were on the small side. No house keeping between the two nights we stayed.
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with family, Business traveller
I was expecting a better experience than I received. The place was under construction and the pool was no longer there. The staffing at the roof top bar and lobby was scarce. The room smelled of vinegar coming from the AV unit and the sink in the bathroom was leaking. Was unimpressed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

6/10 Okay

MICHAEL

Liked: Cleanliness, property conditions & facilities
Peloton broken
Stayed 1 night in Aug 2025

8/10 Good

shahid

Travelled with family
Liked: Staff & service
Stayed 7 nights in Aug 2025

4/10 Poor

john

Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Andre

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great location to VCU.
Stayed 4 nights in Aug 2025

6/10 Okay

Karen

Stayed 2 nights in Aug 2025

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025