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Hampton Inn & Suites Richmond - Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond - Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Reception
Bar (on property)
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
700 East Main Street - Suite A, Richmond, VA, 23219
  • Broad Street
    ‪3 min walk‬
  • Greater Richmond Convention Center
    ‪8 min walk‬
  • Virginia Commonwealth University
    ‪11 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Studio, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Bathroom shower

Room, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Studio, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Corner

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Homewood Suites by Hilton Richmond - Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (491)
The price is €166
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Homewood Suites by Hilton Richmond - Downtown

About this property

Hampton Inn & Suites Richmond - Downtown

Hotel with free breakfast, a quick walk to Broad Street
Along with a fitness centre, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites Richmond - Downtown offers 144 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with pay-per-view films. This accommodation has kitchenettes with microwaves. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Richmond - Downtown. During your stay, you're just a quick walk from Broad Street. Enjoy features like free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 3-minute walk from Broad Street and 5 minutes on foot from The National
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Richmond - Downtown also features a fitness centre, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7,000 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond Downtown Hotel
Hampton Inn Richmond Downtown
Hampton & Suites Richmond
Hampton Inn & Suites Richmond - Downtown Hotel
Hampton Inn & Suites Richmond - Downtown Richmond
Hampton Inn & Suites Richmond - Downtown Hotel Richmond

Hampton Inn & Suites Richmond - Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 958 reviews
Rating 8 - Good. 272 out of 958 reviews
Rating 6 - Okay. 140 out of 958 reviews
Rating 4 - Poor. 93 out of 958 reviews
Rating 2 - Terrible. 88 out of 958 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Let me preface this by saying the hotel was completely booked for a convention and they were extremely busy. However, we booked a room that can sleep four people, we had three, and there were only two towels in the room. When we called the front desk they said they were out of towels, but would put our room on the list to get some. We left to attend an event and got back late to our room. No towels had been delivered. When we pulled out the couch we found that there were no sheets, pillows, or blankets. The person at the front desk said they didn't have any and that housekeeping was not there. They rudely directed me to the lobby of the Embassy Suites, in the same building, and said I would have to go get them myself because no one else was working. The lady at the Embassy Suites desk was much more professional, gave us a set of sheets, but no pillows, blankets, or towels. She again took our room number and said we'd have towels in the morning. The next morning we checked with the front desk and there were still no towels. We tried breakfast and the coffee was out for over an hour. Luckily the Embassy Suites buffet was fully stocked and we were able to head upstairs to get coffee. Finally, around 10am, I passed a member of the house keeping staff in my hallway and practically begged her for one extra towel so we could all shower. My best advice, if you're looking to stay here, book through the Embassy Suites. The customer service was much better.
Stayed 1 night in Mar 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is a bit confusing, need labeling or signs at the entrance
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Aviva

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Alfred

Stayed 1 night in Dec 2024

2/10 Terrible

jim n

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive Disappointment

What an expensive disappointment. $500 for two rooms. #1 HVAC on our floor was not working. Engineer had gone home. Take care of it tomorrow. #2 Room had very little lighting. That was made worse by a faulty table lamp on desk. Front desk sent someone up to fix or replace it. Took it out of the room and never returned. My grandson and I had to get dressed for a General Assembly visit in front of the door where we had enough light to see what we were doing #3 Coffee. Maids had left only decaf coffee with the coffeer maker. Picked up some regular coffee at front desk but it made little difference because the in room coffee maker did not work. Next morning, no coffee in the breakfast area. One poor employee appeared to be responsible for all breakfast service. She said the coffee machine was broke and she had to go "upstairs" to get brewed coffee. It was great to see it when it arrived. Unfortunately no cups to hold it. #4 In room clock could not be set. Why Hampton Inns even includes them is beyond me. #5 There were two bottles of conditioner in the bathroom but unfortunately no body wash. There is just something out of sync about this entire place. No personality at front desk (when someone is available). This is just too much money for so little attention.
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stay

The room was spacious and clean upon arrival. Overall I was very satisfied with my stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Denise

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Very nice and clean hotel. The room was comfortable and clean. Staff wonderful.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodie

Stayed 1 night in Jan 2025

2/10 Terrible

Katherine

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing

Upon check-in, I was informed that the hotel's HVAC was not working, so there would be no heat or air. Additionally, there was no ice on any floor in the hotel. The individuals at the front desk were doing the best they could in the situation, offering heaters or fans for guests. They also offered to make a recommendation for another hotel if I wanted to leave.
Stayed 1 night in Jan 2025

10/10 Excellent

SUZANNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Comfortable

It was just an overnight stay but it was clean, comfortable and staff was friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TV was not working, the property was clean and nice but kitchen was open on rooftop and it was super cold up there. Not many open restaurant's in walking distance from hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
There were some sort of fluid stains all over the bathroom walls. During the middle of the night some sort of alarm went off in the room and disrupted everyone's sleep. I was drunk and trying to figure out what the hell was going on if we needed to evacuate the hotel. Why in the world would they have an alarm that is in the room that randomly goes off in the middle of the night that isn't consequential? The front desk lady just told me to turn it off and go back to bed, also the shower mixing valve is plumbed backwards and you have to turn the water almost all the way off to get hot water.
Stayed 1 night in Dec 2024

10/10 Excellent

GILBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Great service, great hotel in a great part of town.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kelly

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an unusual sharing of a high rise with 2 hotels and a public entrance way. Front desk employee gave excellent service. the breakfast was below what i usually see in Hamptons. ran out of coffee, limited selections. very quiet until middle of night fight between 2 females in hallway. great location for touring the historic spots in downtown Richmond. Beds and room amenties very nice.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The previous guest or someone has stolen the cable box. No Tv
Stayed 1 night in Dec 2024

4/10 Poor

Gabriela

Stayed 1 night in Nov 2024

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed in our Hampton Inn stay. We have always found Hampton Inns to be clean and the breakfasts tasty but this time it did not live up to standards. The toiletry dispensers in room were empty, there is a nightclub on top floor that caused our room to be super loud until 12:30, the breakfast was not well stocked.., there was not even water available at breakfast.
Stayed 2 nights in Nov 2024