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Hotel el Faro

2.5 star property

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Photo gallery for Hotel el Faro

On the beach
Family Quadruple Room | 1 bedroom, minibar, in-room safe, free WiFi
Exterior
Panoramic Cabin | Balcony
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Calle 9 S/N, Río Lagartos, YUC, 97720
  • Malecón Río Lagartos
    ‪1 min walk‬
  • Rio Lagartos Lighthouse
    ‪2 min walk‬
  • Municipal Palace
    ‪3 min walk‬

Room options

View all photos for Panoramic Cabin

Panoramic Cabin | 1 bedroom, minibar, in-room safe, free WiFi

Panoramic Cabin

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, minibar, in-room safe, free WiFi

Deluxe Quadruple Room

  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Cabin

Superior Cabin | 1 bedroom, minibar, in-room safe, free WiFi

Superior Cabin

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, in-room safe, free WiFi

Family Quadruple Room

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel el Faro

Sun and fun on the beach, near Rio Lagartos Lighthouse
This smoke-free hotel features a bar/lounge, a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided.
Hotel el Faro offers 5 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel el Faro, you're just a quick walk from Malecón Río Lagartos. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include tour or ticket assistance
  • Steps from Rio Lagartos Lighthouse and Municipal Palace
Hotel el Faro offers its guests tour/ticket assistance and room service (during limited hours). Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This Río Lagartos hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel el Faro

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel el Faro Hotel
Hotel el Faro Río Lagartos
Hotel el Faro Hotel Río Lagartos

Hotel el Faro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 9 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible stay; images show false advertising

My friend and I had an absolutely horrible stay here, the worst of our two weeks in Mexico by far. There were stains on our bed sheets, dead flies on shelves, no hot water, and the boiler and electrical wires were hanging out from the bathroom walls. The bathroom smelled terribly, had no air circulation (no fan or window), the tap was very rusted, and the sink was stained. Mould was growing in the corner of the bedroom. Service was also non-existent. We had no toilet paper, towels, soap or shower products when we arrived. It appears staff also didn't know how the bedding was supposed to be arranged, as the mattress protector was on top of the bed sheets. When we pointed things out to reception, the man was very uncommunicative and unhelpful. After lots of back and forth, he finally came with some toilet paper and shower towels - which we couldn't use anyway as the water was freezing. This place should not be advertising on Hotels.com. It does not come anywhere near meeting basic accommodation standards, does not follow hygenic practices, and the images used to promote the hotel are not reflective at all of the terrible condition it's in. Thankfully we only had one night here!
Mattress protector was on top of the bed sheet
Mould growing on walls and the ceiling
Stained bed sheets
Stayed 1 night in Jan 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and knowledgeable about the tours and area overall. Made a request and they were eager to help. Would definitely recommend. Great place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel to be right in the center of activity in Rio Lagartos. Our top story room had a full 180° view of the waterways used by the fishermen and guides of the area. The old downtown area is close by and walkable. The staff was fantastic!
Stayed 3 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Views

We booked the panoramic cabana. The room was very nice and the view breathtaking. We were able to watch flamingo's, crocodiles (yes one swam right in front of our room) and sunsets off the balcony. The staff was very friendly and helpful. They helped us book a flamingo tour which I would highly recommend. There weren't as many flamingos here as in Celestun, but there were a lot of other birds and an abundance of crocodiles. The only caution I would give to anyone booking the panoramic cabana is that there are steep steps getting to he room. I would highly recommend Hotel el Faro.
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute room / Friendly front staff

The hotel is just in front of the port which we liked. The room is small and basic, but it was totally fine and since our room was on the top floor(3rd), we had like a straw roof which was cute. The only downside is that you hear noise since early morning as it's facing to the port, so you might struggle if you are sensitive to noise.
Stayed 1 night in Jan 2022

10/10 Excellent

Marci

Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention we received was amazing. The personnel is very caring and beyond helpful. We loved our stay here. Great value hotel
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, AC worked well, beds were comfortable, receptionist was very nice and friendly. It’s a very basic hotel, nothing fancy but it was ok to spend the night. From the downsides - it doesn’t have parking and there can be noise in the evening or morning because there are a lot of local houses surrounding the building.
Stayed 1 night in Jul 2021

4/10 Poor

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
bar muy ruidoso al lado y fiesta en la calle hasta que salió el sol. Salí un día antes, sin tefund
Stayed 2 nights in May 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felipe Flamingo

Little gem on the coast. Quick walk to any seafood. Flamingo tours right out your front door.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the location they told me that they Do not have electricity and I had to go look around for another location. I did not stay at the hotel, and I can Not give feedback on the services.
Stayed 2 nights in May 2021

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem. We had the top floor panaramic view, king bed, balcony overlooking the bioreserve. Incredible. Sweet staff let us use their coffee machine every morning (early), my boyfriend needed to work a bit in his lobby office, best internet. Walking distance to everything, good place to eat right next door, open all meals.
Stayed 3 nights in Feb 2021

10/10 Excellent

HIL, NoG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, good service, clean room, excellent personnel ,very safe, etc
Stayed 1 night in Mar 2020

10/10 Excellent

manuel, merida, yucatan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a pleasant surprise! well located, over the malecon, whit a nice restaurant at each side. I know what a five star hotel is! But here you get wath yo call a nice location. and center of action for exploring the surroundings. A trip to the pink waters. to see the flamingos. the ibis, egrets , herons, alligator, pelicans. I strongly recommend this nice hotel!
Stayed 1 night in Feb 2020

8/10 Good

cristina cornel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está enfrente del malecón lo que te hace disfrutar de una mejor estancia
Stayed 2 nights in Mar 2025

6/10 Okay

maria

Stayed 1 night in Jan 2025

4/10 Poor

Marcela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
La persona que atendió fue amable. Pero no hubo luz hasta horas después, decía que agua caliete y nunca tuvimos agua caliente. En la noche nos fuimos a descancar y hubo ruido toda la noche de un bar que está junto.
Stayed 1 night in Jan 2025

2/10 Terrible

Gabriel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nada que ver a las fotos, los cuartos huelen mal, la regadera es eléctrica y da mucho miedo el agua nunca sale caliente y sale como si te bañaras con una karcher, no agarra el internet nunca nos llegó la señal muy feo la verdad
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Liked: Staff & service
La ubicacion es muy buena, la habitación panorámica tiene una vista excepcional, el unico inconveniente fue que en mi estancia se fue la luz en el hotel prácticamente todo un día. Tampoco hay agua caliente en la habitación o al menos no hubo mientras estuve, la atención de los que atienden es buena.
Stayed 2 nights in Jan 2025

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermiso

Stayed 2 nights in Aug 2024

2/10 Terrible

MARIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo te venden algo q no existe, mucho ruido, sin luz, sinagua caliente, sin cable , sin estacionamiento.
Stayed 1 night in Jul 2024

6/10 Okay

Yosub

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Uriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos trataron muy bien

Stayed 1 night in May 2024