See all properties

Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

4.0 star property

Choose dates to view prices

Photo gallery for Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

Outdoor pool, pool loungers
Lobby
Exterior
Ballroom
Ballroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
243 Cloudland Drive, Rising Fawn, GA, 30738
  • Place, Cloudland Canyon State Park
    ‪14 min drive‬
  • Place, Rock City
    ‪37 min drive‬
  • Place, Ruby Falls
    ‪39 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Selah Spa)

Suite, 1 King Bed (Selah Spa) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Selah Spa)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Balcony (Traditional)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, Balcony (Traditional)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Balcony (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Accessible (Mobility, Roll-In Shower, Fairway Jr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Room, 1 King Bed, Accessible (Mobility, Roll-In Shower, Fairway Jr)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed (Mobility, Fairway Jr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Room, 1 King Bed (Mobility, Fairway Jr)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fairway)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed (Fairway)

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Mountain View (Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Mountain View (Hearing)

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

View from room

Premium Room, 1 King Bed, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Mountain View (Hearing)

View from room

Premium Room, 1 King Bed, Accessible, Mountain View (Hearing)

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Lookout St, Transfer Shower, Mobility)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Lookout St, Transfer Shower, Mobility)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Highlands)

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed (Grand Highlands)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Transfer Shower, Mobility)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible (Transfer Shower, Mobility)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds (Woodland Jr)

Junior Suite, 2 Queen Beds (Woodland Jr) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds (Woodland Jr)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds, Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Queen Beds, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Lookout)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Mountain View (Lookout)

  • 37 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Mountain View

Suite, 2 Queen Beds, Non Smoking, Mountain View | Mountain view

Suite, 2 Queen Beds, Non Smoking, Mountain View

  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Highlands)

Suite, 2 Queen Beds, Non Smoking (Highlands) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Non Smoking (Highlands)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Desk, soundproofing, iron/ironing board, free cots/infant beds
Days Inn by Wyndham Trenton
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 743 reviews
The price is €68
includes taxes & fees
1 Dec - 2 Dec
Days Inn by Wyndham Trenton

About this property

Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

Resort in Rising Fawn with 4 restaurants and golf course
This smoke-free resort features 4 restaurants, a golf course and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton offers 245 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, designer toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including complimentary bicycles. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
At Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton, you'll find features such as free WiFi in public areas, plus 4 restaurants and 4 bars.
  • Free Wi-Fi in some public areas
  • Enjoy French cuisine at Auld Alliance, one of the property's 4 restaurants and 4 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a 24-hour gym and complimentary bicycles
  • 20.9 mi (33.6 km) from Rock City and 23.8 mi (38.3 km) from Ruby Falls
  • Dogs welcome for a fee
Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 17753 square feet (1649 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the business-friendly Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton. For a fee, parking is available.

This 4-star Rising Fawn resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Auld Alliance – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Croft – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Skyside – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
The Pocket Cafe – This café serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (USD 43 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 35 per person
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Auld Alliance
  • Croft
  • Skyside
  • The Pocket Cafe

Things to do

  • 24-hour gym
  • 36-hole golf course
  • Books
  • Concerts/live shows
  • Fitness classes
  • Free bicycle rentals
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • TV in common areas
  • Yoga classes

Family friendly

  • Fenced pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (17,753 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Telescope
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 48.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Lending library access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 43.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cloudland At Mclemore Resort Lookout Mountain Curio Hilton
Cloudland at McLemore Resort Lookout Mountain Curio by Hilton

Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 57 reviews
Rating 8 - Good. 7 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jermain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it i would go back . The only thing i can say is if you want to go eat off the property everything is 45min away so you are around nothing
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Stayed 7 nights in Jul 2025

6/10 Okay

Jennifer, Chicago

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property was great. We went for Fourth of July weekend. The weekend entertainment was well organized and the kids had a good time. Our 2 rooms when we arrived were not very clean and were missing towels. We did call and they delivered some very quickly. The cleanliness of the rooms after being serviced daily was definitely not great. We had an eye contact from I can only assume was the guest before us on the side table next to the bed dried up. It remained there all 3 nights we stayed which means no one was cleaning the side tables. We made sure the tables were free of items so that they would be cleaned but never were. The same went for the shower glass.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica, Fort Myers

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel! We took our dog with us and we had an amazing time, tons of hiking trails and dog friendly restaurants and the Views are just WOW!!!!! Can’t wait to be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul D

Stayed 2 nights in Jun 2025

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!!
Stayed 1 night in Jun 2025

10/10 Excellent

Brion

Stayed 1 night in May 2025

10/10 Excellent

R

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Don’t go

So many bad things don’t have time to list
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property! Views are stunning, golf is great, hiking trails are amazing, so much to do! Perfect for a weekend getaway
Stayed 1 night in Apr 2025

10/10 Excellent

Comfort

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean
Stayed 1 night in Feb 2025

8/10 Good

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a beautiful property. However, issues with the restaurant and staff not washing their hands after picking up floor mats behind the bar immediately started touching food and glasses without washing hands. Wait staff seems to feel the need to tell me what I should order and what they like instead of just asking me what I would like to order. extremely annoying. They force you to use valet parking and then charge you $40 a day, ridiculous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chase

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, close to awesome hikes. I was shocked with the service we received. They were there to serve with a smile on their face at any given moment. Views from the mountain view rooms were stunning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Fuyuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valet Charge

Everything was perfect and as we finish the perfect experience, we got the valet bill
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this property! Staff was great and the property is beautiful. Only one con…I waited hours for breakfast to arrive and it never did after being told twice that it was on the way. However, I will not let that deter me from staying again. Already planning another trip in the spring.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tashika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and beautiful.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cloudland Property and staff were very good. Will not book through Expedia in the future however. Nothing but stress and issues due to inaccuracies in booking at the start then those inaccuracies showed up again on the last day. Expedia’s part in the process was awful.
Stayed 3 nights in Dec 2024

8/10 Good

Joyoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort location is out of this world, in midst of the mountains, its beautiful. There is a 5-mile trail up and cloudland canyon state park 12 miles away. The food, though expensive (expect to pay 2-3 x times a normal restuarant) but it was excellent, top chef quality. However there were a few caveats. One there was dense fog around around 3-4pm the day we checked in. We had to go with near-zero visibility on a narrow 2-way road for half-hour to 45 mins leading upto the resort. The worst part was not able to see the right edge of the road with what seemed like steep fall offs. It was the scariest trip of our lives. [The second day the fog cleared and the view was gorgeous and we didnt have issues coming back]. Secondly, there was NO microwave in the rooms and the fridge was REALLY small. This place expects to buy expensive fresh food everytime ($50 for two breakfasts). But the staff was kind enough to let us access their microwave. There is only valet parking and those guys misspelled my name (and had difficulty finding me next day) and greeted me with "did you come here to dine ma'am", i guess we did not quite look rich enough ? But they were polite and told us about trails later, so it all worked out.
Stayed 1 night in Dec 2024

10/10 Excellent

Estefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender Alejandro is really excellent
Stayed 2 nights in Dec 2024