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Best Western Plus Inn at Valley View

2.5 star property

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Photo gallery for Best Western Plus Inn at Valley View

Free daily continental breakfast
Pool
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5050 Valley View Boulevard Northwest, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪6 min walk‬
  • Place, Regal Valley View Grande
    ‪20 min walk‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Inn at Valley View

Hotel with free breakfast, 8-minute walk to Valley View Mall
A fitness centre, a poolside bar and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Best Western Plus Inn at Valley View offers 84 air-conditioned accommodations with a safe and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Plus Inn at Valley View gets good marks from our customers. During your stay, you're just a quick walk from Valley View Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the pool bar
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Valley View Mall and 6 minutes from Center in the Square
  • Dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Inn at Valley View. Free self parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Inn at Valley View.

Property is also known as

Best Western Plus Inn Valley View
Best Western Plus Inn Valley View Roanoke
Best Western Plus Valley View
Best Western Plus Valley View Roanoke
Best Western Valley View
Best Western Plus Inn At Valley View Hotel Roanoke
Roanoke Best Western
Best Western Hotel Roanoke
Best Western Roanoke
Best Plus At Valley Roanoke
Best Western Plus Inn at Valley View Hotel
Best Western Plus Inn at Valley View Roanoke
Best Western Plus Inn at Valley View Hotel Roanoke

Best Western Plus Inn at Valley View Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay as I frequent this hotel. Carson and Bobbi Jo represent this safe , friendly and welcoming environment for a senior , who could not travel as safely and securely as I do from and to here.
Stayed 1 night in Sep 2025

8/10 Good

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for us. Being able to walk the dogs as well as ourselves is wonderful.
Stayed 1 night in Sep 2025

2/10 Terrible

Valisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Roanoke

Nice warm indoor pool. Breakfast was good. Beds were very comfortable, room was clean , big tv with Netflix. My family enjoyed our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel to come back to.

I’m just from the time we got there we were greeted professionally given the keys to our room, the room was very clean and set up nicely with iron and ironing board refrigerator, microwave coffee machine, TV and chargers for electric vehicles. The only thing that I did bring to the concierge attention was an item in the bathroom that fell off of the wall holding the shampoo or shower gel bottle that could fall onto someone’s feet when they’re showering if it’s not attached properly. Honestly, other than that, I say this was five stars hands down, waking up to a hot breakfast was a plus. I would definitely recommend and if I had to come back down to visit family you better believe this will be the hotel for me. I also love the fact that there were shopping nearby and food establishments thank you guys for making my wife and I stay very pleasing.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the hotel’s not using fragrances in the room and common areas.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

8/10 Good

Boyd

Travelled with partner
Liked: Staff & service, amenities
Bathroom lighting so dark, hard to see
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Angela

Liked: Staff & service, amenities, property conditions & facilities
Loved the comfortable bed and deor. But the room didn't smell fresh unpon arrival... nothing that lysol spray couldn't fix though.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to initially change rooms 3 times. Toilet not working x2, location too far from elevator. Sub standard breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

John

Travelled with family
Liked: Amenities
Disliked: Staff & service
Room 212...door was open when we arrived. Difficult to close. Had to pull the door hard. Bathroom did not have enough towels. No tissues. 1 roll of tp for 4 people. Clock radio did notcwork. Could not set time or alarm. Phone did not work. Dirty under the bed. Dirty clothes under bed. Room was not cleaned well. Room was freezing when we arrived. Desk attendent was disrespective and did not concern about our needs. Breakfast area was crowded and organized well. Big round tables were to big for an extra small room. Hard to pass others. Very congested dinning area. Hotel service took care of our towel needs. Breakfast service attendent was most helpful and quickly responded to any needs. I would recommend this hotel. We have stayed in several BW and never these issues.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Leyla

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bed was comfy and food is a short driving distance
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was delicious. Staff was friendly and helpful. However our door handle was messed up and we had to retry several times to enter. Toilet seat loose. Stains in carpet. And I totally did not like the pool being upfront at lobby.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

I will be telling everyone how great the service,room and breakfast was.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Stay

I’m a man of simple pleasure. My stay was wonderful. The staff I encountered were all nice and helpful. The location is super convenient. I would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adriane

Liked: Cleanliness, amenities, property conditions & facilities
The price! The staff was helpful and continental breakfast was good! Will be staying again soon.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort

Not the best choice

The location is very remote, though there are options to eat. Pool area was okay, and front desk helpful. Worst part was at the pool and the people who were extremely loud and took up the whole pool then were rude to the front desk worker.
Stayed 1 night in Jun 2025