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Caribe Tesoro

3.5 star property

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Photo gallery for Caribe Tesoro

Sueños Grandes Three-Bedroom Poolside Villa | Outdoor pool | Outdoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, individually decorated
Breakfast, lunch, dinner served; Caribbean cuisine
Grand House, Non Smoking, Ocean View | Private kitchen | Fridge
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Kai Linda Way, West Bay Beach, Roatan, 34101
  • Place, West Bay Beach
    ‪2 min walk‬
  • Place, Tabyana Beach
    ‪13 min walk‬
  • Place, Gumbalimba Park
    ‪18 min walk‬
  • Airport, Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪49 min drive‬

Room options

View all photos for Super Heroes Luxury King Suite with Oceanview and Balcony

Super Heroes Luxury King Suite with Oceanview and Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

Super Heroes Luxury King Suite with Oceanview and Balcony

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for The Comics Luxury King Suite with Courtyard view and a Private Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

The Comics Luxury King Suite with Courtyard view and a Private Balcony

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Throne Luxury King Suite - Oceanview with two Balconies

Throne Luxury King Suite - Oceanview with two Balconies | Premium bedding, pillow-top beds, in-room safe, individually decorated

Throne Luxury King Suite - Oceanview with two Balconies

  • Ocean view
  • 150 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Double Bunk Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for The Galaxy Luxury Queen Suite with Courtyard view with Private Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

The Galaxy Luxury Queen Suite with Courtyard view with Private Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Dinasour Digs Luxury Queen Suite with Courtyard view and a Private Balcony

Dinasour Digs Luxury Queen Suite with Courtyard view and a Private Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

Dinasour Digs Luxury Queen Suite with Courtyard view and a Private Balcony

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Lionfish King Courtyard Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Lionfish King Courtyard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Seahorse King Courtyard Suite

Seahorse King Courtyard Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Seahorse King Courtyard Suite

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Sirena Poolside Queen Suite

Sirena Poolside Queen Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Sirena Poolside Queen Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Delfin Tower Three-Bedroom Villa

Delfin Tower Three-Bedroom Villa | Premium bedding, pillow-top beds, in-room safe, individually decorated

Delfin Tower Three-Bedroom Villa

  • Garden view
  • 105 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Tortuga King Courtyard Suite

Tortuga King Courtyard Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Tortuga King Courtyard Suite

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Starfish Queen Mini-Suite

Starfish Queen Mini-Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Starfish Queen Mini-Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Coral King Courtyard Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Coral King Courtyard Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Reef

Premium bedding, pillow-top beds, in-room safe, individually decorated

Two-Bedroom Reef

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Cayos Luxury Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Cayos Luxury Suite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sueños Pequeños Luxury Queen Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Sueños Pequeños Luxury Queen Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Sueños Two-Bedroom Villa

Premium bedding, pillow-top beds, in-room safe, individually decorated

Sueños Two-Bedroom Villa

  • Partial sea view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Grand House, Non Smoking, Ocean View

Grand House, Non Smoking, Ocean View | Private kitchen | Fridge

Grand House, Non Smoking, Ocean View

  • Sea view
  • 7 bedrooms
  • Sleeps 29
  • 4 King Beds, 1 Queen Murphy Bed, 2 Single Bunk Beds, 3 Queen Beds, 5 Single Beds and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Jelly Fish

A bedroom with a bed, a ceiling fan, a window with curtains, and two wall-mounted paintings.

Jelly Fish

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for The Amigo

The Amigo | Premium bedding, pillow-top beds, in-room safe, individually decorated

The Amigo

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Siesta

Siesta | Premium bedding, pillow-top beds, in-room safe, individually decorated

Siesta

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Fiesta

Fiesta | Living area | Flat-screen TV

Fiesta

  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 1 Double Bunk Bed and 1 Double Trundle Bed
  • Free Wi-Fi

Family Quadruple Room

  • 1 bedroom
  • Sleeps 9
  • 1 Queen Bed, 1 Single Bunk Bed and 5 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room | Living area | Flat-screen TV

Family Double Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | In-room dining

Comfort Double Room

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Condo, 2 Bedrooms

Comfort Condo, 2 Bedrooms | Living area | Flat-screen TV

Comfort Condo, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Caribe Tesoro

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar and a snack bar/deli are on-site. Limited housekeeping is available.
Caribe Tesoro offers 19 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Caribe Tesoro. During your stay, you're just a quick walk from West Bay Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Sunset Grill
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from West Bay Beach and 10 minutes on foot from Tabyana Beach
  • Airport shuttle service available for a fee
Caribe Tesoro offers its guests a waterslide and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Caribe Tesoro. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Roatan hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
Sunset Grill – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sunset Grill

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Snorkelling
  • Water sports equipment
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Caribe Tesoro

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Caribe Tesoro B&B Roatan
Caribe Tesoro B&B
Caribe Tesoro Roatan
Caribe Tesoro
Caribe Tesoro Hotel Roatan
Caribe Tesoro Hotel
The Mansion At Costa Tesoro Hotel West Bay
Caribe Tesoro Roatan Bay Islands Honduras
Caribe Tesoro Hotel
Caribe Tesoro Roatan
Hacienda Caribe Tesoro
Caribe Tesoro Hotel Roatan

Caribe Tesoro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 386 reviews
Rating 8 - Good. 69 out of 386 reviews
Rating 6 - Okay. 39 out of 386 reviews
Rating 4 - Poor. 18 out of 386 reviews
Rating 2 - Terrible. 22 out of 386 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Solaida

Stayed 6 nights in Jan 2026

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! We loved having breakfast out on the dock and enjoyed the quiet of being on the end of the bay. We’ll be back.
Stayed 7 nights in Jan 2026

8/10 Good

Debra

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded our room as soon as we checked in...Starfish Mini Suite was VERY small. New room (Siesta) was great! Transportation from airport had been pre arranged and we ended up waiting 45+ minutes when we landed. Loved sitting on the Dock of the Bay & pool/bar was amazing!
Stayed 7 nights in Jan 2026

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved everything about Caribe Tesoro! The staff were all so nice and the rooms were clean with wonderful daily housekeeping. The food and bar were outstanding - breakfast included was a huge plus! Proximity to West Bay Divers, excellent restaurants, and West Bay Beach topped the cake! We highly recommend and will return!
Stayed 8 nights in Jan 2026

2/10 Terrible

Kristi

Travelled with partner
Disliked: Property conditions & facilities
The property was not as it appeared in photos. There was a pile of junk just down from our room and their workshop was right across which smelled of chemicals. Our room had such a strong mold smell that we woke up the first morning congested, sneezing and coughing. We checked out and found another place to stay that morning.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great week at Caribe Tesoro. The location is perfect, just steps from the beach and overlooking the water. It’s a small boutique hotel so it didn’t feel busy and the staff are always available to help you. The breakfast menu is somewhat limited but all of the options are great. We will definitely stay at Caribe Tesoro again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, amenities
Friendly staff, good food, room was small but functional
Stayed 7 nights in Dec 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness
The room its ok but it’s time to change the beds because every time we move sounds like a matraca The staff is very friendly and kind They need to improve the restaurant too .
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the BEST experience at Caribe Tesoro! The staff made us feel totally at home and welcomed us like family. The location couldn't be beat - set on the north end of West Bay Beach, but away from the crowds when we wanted a quiet outdoor space. We especially loved Jack greeting us each time we drove in/out of the premises - such a kind soul and always giving us great tips where to go. Myra was like a personal friend and spent time chatting with us about her, and our, scuba endeavors - love that she dives too! Everyone at the restaurant had a smile and kind greeting each day - especially Sherrice, Scott & Sherlyn. Eating over the water was beautiful & serene. The front office ladies made sure our unit was stocked with fresh water, kitchen items and that all our devices had wifi access. Our room was spacious, clean and the price was super affordable. The landscape, maintenance and cleaning crews were always quietly taking care of the premises and making sure everything was in great condition without being intrusive. We can't wait to see everyone at Caribe Tesoro again soon!
Stayed 7 nights in Nov 2025

10/10 Excellent

ronald, Englewood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recently spent 10 days at the Caribe Tesoro and everything was just fantastic! The staff there was always making things extra special for us. The location was great as it was just out of the crowds of West bay but just a 5 minute walk to all the great restaurants that Roatan has to offer, we’ll definitely return. Thanks for a great trip, R&R
Stayed 10 nights in Dec 2025

10/10 Excellent

Umair, McLean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolute joy for me and my two sons to stay at this property during merry Christmas holidays. The Manager here Mrs. Victoria is one of the best hostess that I have met. She was very kind and very attentive to the fact that I have two children with me. I will definitely be staying here again no problem but whatsoever during the five nights stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay the staff all feels like family to us. We will definitely return.
Stayed 13 nights in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was with an excellent view. Room was clean and the staff very social and responsive. Perfect resort to try!
Stayed 2 nights in Dec 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well kept and has excellent service personnel in all departments. It is quiet and very relaxing with a beautiful pool, dock, bar area and playground area for kids. I highly recommend a stay here.
Stayed 4 nights in Nov 2025

10/10 Excellent

rhadd

Liked: Cleanliness, staff & service
Staff was the best!
Stayed 6 nights in Nov 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was amazing so clean and amenities were great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeff, Carmel

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was excellent. Maya and her girls Kelly and Alexa were wonderful. Made us feel like family. The rooms were clean. Great experience!
Stayed 7 nights in Oct 2025

8/10 Good

Adelita

Stayed 7 nights in Sep 2025

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Beautiful location and easy access to most anything you want or need. Friendly staff and perfect sunset view.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marlon

Stayed 3 nights in Aug 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on property is was ok and staff were really good and amazing staff tru to help customer for any help or any questions.
Stayed 3 nights in Jul 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location extremely friendly and responsive service great breakfast reasonable price close to great dive shop terrific snorkeling at wall quick boat taxi to pickleball
Stayed 6 nights in Jul 2025

2/10 Terrible

Janielle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t stay here again, but surrounding area was great
Stayed 7 nights in Jun 2025

6/10 Okay

Frank, Prospect Heights

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
The location is away from the crowded beaches to the north, but just a short walk to water activites and water taxis. The accomodations are modest but well intentioned. The reception desk personnel are usual quite competent. The bar/restaurant staff is hit-or-miss, often lacking attention to detail or are difficult to communicate with in English. The pool is decent, but was underfilled for most of our stay, so filtration was turned off and staff manually pulled debris and bugs from the water on a schedule. The stone bridge over the pool and the waterslides are just dangerous.
Stayed 7 nights in Jul 2025

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