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Hotel Indigo Rochester – Mayo Clinic Area by IHG

3.5 star property

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Photo gallery for Hotel Indigo Rochester – Mayo Clinic Area by IHG

Exterior
Terrace/patio
Meeting facility
Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
220 S Broadway, Rochester, MN, 55904
  • Place, Mayo Civic Center
    ‪3 min walk‬
  • Place, Mayo Clinic
    ‪6 min walk‬
  • Place, Mayo Clinic Hospital - Saint Marys Campus
    ‪18 min walk‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(69 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(28 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Rochester – Mayo Clinic Area by IHG

Pet-friendly Rochester hotel connected to the convention centre, steps from University of Minnesota-Rochester
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
Hotel Indigo Rochester – Mayo Clinic Area by IHG offers 178 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Rochester – Mayo Clinic Area by IHG. During your stay, you'll be connected to the convention centre and just a quick walk from Shops University Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Crave
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from University of Minnesota-Rochester and 5 minutes on foot from Mayo Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1248 square feet (116 square metres) and includes conference space. A fitness centre, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Indigo Rochester – Mayo Clinic Area by IHG. For a fee, parking is available.

This 3.5-star Rochester hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Crave – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crave

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,248 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self-parking fee: USD 16.00 per night
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Hotel Indigo Rochester – Mayo Clinic Area by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 533 out of 850 reviews
Rating 8 - Good. 182 out of 850 reviews
Rating 6 - Okay. 68 out of 850 reviews
Rating 4 - Poor. 40 out of 850 reviews
Rating 2 - Terrible. 27 out of 850 reviews

Reviews

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ahmed, San Francsico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown Rochester
Stayed 1 night in Jul 2025

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for what we were doing. Room clean and nice. Coffee maker didn’t work. Parking convenient but not free.
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

JODY

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Kristi

Stayed 2 nights in Jul 2025

10/10 Excellent

LaRae

Stayed 3 nights in Jul 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a pleasant place to stay if you’re being seen at the Mayo Clinic. It’s a 5 minute walk to the subway level, via the skyway. There are numerous restaurants nearby. The restaurant in the hotel, Crave, is convenient and very good. Disappointed that the hotel did not provide bottled water in the room and no microwave .
Stayed 3 nights in Jul 2025

4/10 Poor

Gerson

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The AC never reached the set temperature, so the room stayed at 75 degrees the whole night. Parking is not convenient and the restaurant is close too early for a Saturday,
Stayed 1 night in Jul 2025

8/10 Good

Moss, Marshfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place will stay again
Stayed 1 night in Jul 2025

10/10 Excellent

steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms and staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital.
Stayed 3 nights in Jun 2025

8/10 Good

Sharita

Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jun 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had ants. In our beds, on the floor, and walls. Management did not care when we called front desk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located downtown. Crave restaurant in hotel. Skyway to convention center Nearby other bars and restaurants
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 5 nights in Jun 2025

10/10 Excellent

Alli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Stayed 1 night in Jun 2025

2/10 Terrible

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room, terrible service

I left an item in my hotel room. Here were the 3 failed attempts I made to retrieve it: 1. I called the front desk the next day. They asked me to leave a voicemail for housekeeping with the details. No return call. 2. A few days later, I called the front desk again and explained the situation. Ashley committed to follow up. No return call. 3. A few days later, I called the front desk and asked to speak to the General Manager. He was not available and I left my name/number. No return call. In addition, the parking lot is undergoing repair and there is only one handicapped parking space available on the level that connects to the lobby. Other spots could have easily been temporarily blocked off. This is critical for a hotel in the middle of a major medical destination. Finally, upon arrival and departure, the front desk people acted as if we were bothering them while they were busy scrolling their phones.
Stayed 1 night in Jun 2025

6/10 Okay

Anita

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poorly trained, defensive reception staff. I’ve stayed several times at the Indigo, mostly because it’s super convenient, clean, updated, and an IHG property. The only downside I’ve ever experienced was the slightly less than enthused reception staff, which I usually shrug off. Meh. I’m ever only there briefly. This particular April stay though, was THE trigger for me. The young lady at the desk pointedly refused to provide a receipt as I booked through Expedia. She was condescending about it as I patiently explained that since I was paying at the hotel and not through Expedia, it is policy for the hotel to be able to provide a receipt. She had an attitude and doubled down on her stance without bothering to confirm if she was mistaken (ofc turns out she was and the property later issued a receipt via email after I had to take the time and inconvenience to chase up upon returning home). I wish I could have recorded the interaction, it was so shocking as a customer and IHG member. Plus, they ran my bill (which they would not let me see) through TWO credit cards, another item to chase up on. I see that the Indigo has had several complaints about the reception staff. Please, you are in the hospitality biz, train your peeps to be more amenable to resolving a problem instead of being so hard nosed and defensive? Coming back next week for another Rochester visit, but have Indigo Rochester PTSD.
Stayed 2 nights in Mar 2025

4/10 Poor

Lisa

Travelled with family, Business traveller
Disliked: Cleanliness
My room was not serviced at all on the 2nd day of my stay and given that we were there for medical treatment at Mayo it was uncomfortable to return to a disorganized, "dirty" room with no clean towels after literally 16 hours of medical treatment. It was also too late to receive housekeeping and all the front desk was able to do was provide us towels and coffee pods/cups
Stayed 3 nights in Jun 2025

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

KRISTEN, FARGO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice!
Stayed 1 night in Jun 2025