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Quality Hotel Regent Rockhampton

4.5 star property

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Photo gallery for Quality Hotel Regent Rockhampton

Property grounds
Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool
Lobby
Room, 1 Queen Bed with Sofa bed (Contemporary) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
192 Bolsover Street, Rockhampton, QLD, 4700
  • Nissan Navara Arena
    ‪13 min walk‬
  • Rockhampton Hospital
    ‪3 min drive‬
  • Rockhampton Showgrounds
    ‪3 min drive‬
  • Rockhampton, QLD (ROK)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed (Contemporary)

Room, 1 Queen Bed with Sofa bed (Contemporary) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed with Sofa bed (Contemporary)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Contemporary)

Room, 1 King Bed (Contemporary) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Contemporary)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Contemporary)

Room, 1 Queen Bed (Contemporary) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed (Contemporary)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Heritage)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed (Heritage)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Hotel Regent Rockhampton

Luxury hotel with coffee shop/cafe and outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a business centre.
Quality Hotel Regent Rockhampton offers 49 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Rockhampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Hotel Regent Rockhampton. During your stay, you'll be within walking distance of Pilbeam Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Pilbeam Theatre and Archer Park Station & Steam Train Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the luxury Quality Hotel Regent Rockhampton. Free self parking is available.

This 4.5-star Rockhampton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
REGENT CAFE – This café serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
On-site venue No. 2 – cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • REGENT CAFE

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: AUD 40 for check-in between 9:00 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 40 for check-in between 9:00 PM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 6:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Quality Hotel Regent Rockhampton
Quality Hotel Regent
Quality Regent Rockhampton
Quality Regent
Quality Regent Rockhampton
Quality Hotel Regent Rockhampton Hotel
Quality Hotel Regent Rockhampton Rockhampton
Quality Hotel Regent Rockhampton Hotel Rockhampton

Quality Hotel Regent Rockhampton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 202 reviews
Rating 8 - Good. 50 out of 202 reviews
Rating 6 - Okay. 9 out of 202 reviews
Rating 4 - Poor. 6 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Regent should be your first choice in Rocky!

I highly recommend The Regent to anyone visiting Rocky. I stayed for 3 nights and was so comfortable, slept well, great rooms, good sizes, no noise, great position.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Wonderful stay! Pretty clean hôtel! Comfortable, everything was perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful well appointed rooms, great staff and nice restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay. Close the bus stop.
Stayed 1 night in Nov 2024

10/10 Excellent

Sunny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is modern and clean. Staff is pleasant and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Louise

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed here to break up the drive between Noosa and Airlie Beach. The staff member at check in was very friendly and helpful. Advised us to take everything out of our car however as there are often car thefts and break ins in Rockhampton apparently which didn’t give a great impression. We had a long drive before arrival and unfortunately the hotel was not offering any hot food that evening just a limited mini bar. When I asked about restaurants in the area the staff member at check in said most restaurants would close at 8pm which we thought as odd for a Saturday evening. This review is more about Rockhampton itself rather than the hotel. The hotel room was clean and fine for a stopover and thankfully our car wasn’t broken into. Rockhampton itself had a very strange and eerie vibe. It was a ghost town at 7pm on a Saturday with nearly everything closed. Fine for a stopover to break a journey but wouldn’t have wanted to stay in the area for longer than that as the town didn’t seem to have much to offer.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern heritage designed.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, convenient to everything and lovely staff.
Stayed 1 night in Dec 2024

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOTHER - disgusting owner behaviour

Upon attempting to check-in at around 6.30pm, after a long drive from Airlie Beach (5hrs), the purported owner of this hotel was rude, obnoxious and aggressive towards me. The internet was supposedly down at the hotel and owner wouldn’t accept cash bond to cover incidentals and insisted on writing down my Credit Card details on a piece paper so he could later charge my card. This is not customary practice in this day and age given the very high levels of credit card fraud and me / family being half way through our 2 week holiday, I did not want my CC to be compromised and cancelled. Owner refused to answer if he had contacted the internet service provider to register the issue or how long issue would take to resolve. This hotel booking was fully prepaid back in May for a one-night stay after Xmas. I refused to stay at the hotel as the behaviour of the owner was quite disturbing and made it feel unsafe for my young family, which includes a 23 month old. My family and I ended up staying at The Empire Hotel/ Apartments down the road, which I would highly recommend. I have lodged a formal complaint with Hotels.com regarding this incident, which while is indeed a very rare occurrence, and I usually don’t provide reviews, as there never any such issues to highlight, but the absolutely disgusting behaviour of the owner, leaves me no choice but to warn others. I strongly recommend against booking this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Good easy late check in instruction.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and helpful. Room very spacious. Very comfortable bed Dinner in restaurant was delicious. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Trevor

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have such a large room and bathroom something newer hotels seldom offer.
Stayed 1 night in Sep 2024

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Friendly staff with handy location.
Stayed 1 night in Aug 2024

10/10 Excellent

derek

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Regent is a lovely hotel, well located in the heart of Rocky. Large clean room .. but the manager was a bit nosey.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Excellent hotel great room
Stayed 1 night in Jul 2024

4/10 Poor

Wendy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Outdoor car parking only felt unsafe, curtains in room broken and could be seen from anyone walking past,
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay here again.
Stayed 2 nights in Jun 2024