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Best Western Mill River Manor

3.0 star property

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Photo gallery for Best Western Mill River Manor

Exterior
Lobby
Fitness facility
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
173 Sunrise Hwy, Rockville Centre, NY, 11570
  • Place, St. Agnes Cathedral
    ‪3 min walk‬
  • Place, Mercy Medical Center
    ‪5 min drive‬
  • Place, Long Beach
    ‪11 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Mill River Manor

Hotel connected to a shopping centre in Rockville Centre with free breakfast
A 24-hour business centre, a conference centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Mill River Manor offers 100 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Rockville Centre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Mill River Manor. During your stay, you'll be connected to a shopping centre and just a quick walk from St. Agnes Cathedral. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the breakfast
  • 8 minutes by car from Hofstra University and 10 minutes from Nassau Veterans Memorial Coliseum
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 6297 square feet (585 square metres) and includes a conference centre. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Mill River Manor. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Rockville Centre hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,297 square foot of space)
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Mill
Best Western Mill River
Best Western Mill River Manor
Best Western Mill River Manor Hotel
Best Western Mill River Manor Hotel Rockville Centre
Best Western Mill River Manor Rockville Centre
Best Western River Manor
Mill River Manor
Best Western Rockville Centre
Rockville Centre Best Western
Mill River Manor Rockville
Best Western Mill River Manor Hotel
Best Western Mill River Manor Rockville Centre
Best Western Mill River Manor Hotel Rockville Centre

Best Western Mill River Manor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1003 reviews
Rating 8 - Good. 300 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aneela

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful friendly understandable.and don't care about ur rause.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
The room was comfortable and clean, and the staff was friendly. I would stay there again.
Stayed 3 nights in Jun 2025

8/10 Good

Lavinia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine hotel was good quiet which is nice
Stayed 2 nights in Jun 2025

2/10 Terrible

Steven

Business traveller
Disliked: Property conditions & facilities
No hair dryer in the room. No one on front desk to answer the phone. No one available to bring up a hair dryer. Rooms are old and terrible
Stayed 1 night in Jun 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in with Linda, she provided excellent information on the local area for our group of upstaters. We had several family members staying at this location and she grouped our rooms together on the same floor. Her friendly demeanor made us feel welcome after a long trip. This spot is convenient to restaurants around Rockville Centre as well.
Stayed 1 night in May 2025

10/10 Excellent

Mary, Keene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room. Reception was very welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and close to transportation.
Stayed 4 nights in May 2025

2/10 Terrible

nasser g

Disliked: Cleanliness, amenities
Mold on the sheets! Leak off the tub, pillows super uncomfortable…This place needs to renovate and upgrade specially for the price per night!
Stayed 1 night in May 2025

4/10 Poor

Patricia

Disliked: Cleanliness, amenities, property conditions & facilities
It's just not safe, lots of weird stuff happens in the back by the tracks and lots of screaming and noise
Stayed 3 nights in May 2025

10/10 Excellent

Arnaldo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and good for resting. Good location, near to eating establishments and transportation into Manhattan.
Stayed 3 nights in May 2025

8/10 Good

TOM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Road hard...typical old fashioned motel on a highway. Really could use an update. Breakfast was completely processed foods including Nescafe instant coffee. Room was very clean, staff was nice--the saving grace for a very expensive motel stay.
Stayed 2 nights in May 2025

6/10 Okay

Joe

Stayed 1 night in Apr 2025

6/10 Okay

Marcia

Travelled with family
Disliked: Amenities, property conditions & facilities
Poor service. Bed was very bad mattress. Small room. Really a motel room.
Stayed 2 nights in May 2025

6/10 Okay

Roger

Disliked: Staff & service, property conditions & facilities
The property is dated and not a good value for the price. But most annoying is the fact that I was charged for an extra night when I wasn't even there. Misleading advertising on my phone made it appear that our room was available at a lower price. I pressed accept and ended up paying for a night when I was still at my previous location. Expedia has tried to contact the manager several times about this and says they are not responding. This will be my last Best Western stay, and I do not plan to use Expedia for future trips.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jyrarde

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I should’ve known better than to book a stay at this hotel. From the moment I arrived, it felt off. The area was noisy and chaotic, and the hotel itself gave off a shady vibe. It didn’t feel like a place meant for travelers—it looked like people were actually living there full-time, with some questionable activity happening around the property. There were loud noises throughout the night, doors slamming, people lingering around the parking lot at all hours, and just an overall unsafe, unsettling atmosphere. I genuinely feared for my safety. Based on what I saw, I wouldn’t be surprised if something more serious—possibly even human trafficking—was happening here. This is not a place for families, solo travelers, or honestly anyone looking for peace of mind. I regret booking this place. Never again. Shut it down.
Stayed 1 night in Apr 2025

8/10 Good

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very dated property in an inconvenient location. The downtown area looks very poor and just walking the streets is unsafe for older folks like us.
Stayed 1 night in Apr 2025

10/10 Excellent

john

Stayed 1 night in Apr 2025

10/10 Excellent

Diann Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night.
Stayed 1 night in Apr 2025

8/10 Good

Kanisha

Staff could have been more friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
No smart TV
Stayed 8 nights in Feb 2025

10/10 Excellent

Katherine, Summit

Stayed 1 night in Apr 2025

6/10 Okay

Godfrey

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The toilet had urine inside full and the bathroom floor was full of water , made a complaint to the front desk and they haven't got back to me
Stayed 2 nights in Apr 2025