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Regal Palms Resort

5.0 star property

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Photo gallery for Regal Palms Resort

Courtyard
Interior entrance
Jetted bathtub
Building design
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
350 Fenton Street, Rotorua, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪13 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Studio

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Studio

9.6 out of 10
Exceptional
(37 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Studio Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area | Flat-screen TV

Luxury Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Superior Room, 1 Bedroom

Flat-screen TV

Superior Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Superior Suite 2 Bedroom A

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Queen Bed

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,124 reviews
The price is €89
includes taxes & fees
30 Mar - 31 Mar
Rydges Rotorua

About this property

Regal Palms Resort

This smoke-free motel features an outdoor pool, a fitness centre and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private hot tubs and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, designer toiletries and hairdryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Regal Palms Resort. During your stay, you're just a quick walk from Rotorua Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests really like the accommodation for the nice bathrooms and cleanliness
  • Within a 15-minute walk of Rotorua Golf Club and Whakarewarewa: The Living Maori Village
Regal Palms Resort offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at Regal Palms Resort. Self parking is free.

This 5-star Rotorua motel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1008 reviews
Rating 8 - Good. 256 out of 1008 reviews
Rating 6 - Okay. 35 out of 1008 reviews
Rating 4 - Poor. 3 out of 1008 reviews
Rating 2 - Terrible. 7 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, amenities
Slightly dated rooms but very well presented. Staff were so friendly and helpful. Loved using the tennis court and pool. Thank you so much for a lovely stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Lyle, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Responsive staff.
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities
Staff were helpful and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Jian

Stayed 1 night in Nov 2025

10/10 Excellent

Lorin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a very spacious condo with a full living area and kitchen. My children flipped over the fancy Jacuzzi and we all enjoyed the various amenities, like heated floors and towels. It was very conveniently located and we could get to all of the activities we had planned in the area in a matter of minutes. Oh, and the area outside the rooms was an enclosed porch area with comfortable outdoor furniture, which we all enjoyed. Highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very well-appointed, the check-in staff member was very friendly and efficient, and we were provided some nice treats on arrival!
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Staff was great and room was outstanding.
Stayed 1 night in Nov 2025

2/10 Terrible

Zongjian

Stayed 2 nights in Nov 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointment, and good value. Terrific location.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Gracious receptionist. Fantastic room with all the amenities. Bed comfort is excellent. Bonus is a large jacuzzi in the bathroom. Everything was absolutely perfect!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly spacious apartment, very clean and well maintained with everything you need. Great location and lovely friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

JOHN

Travelled with family
Liked: Cleanliness, staff & service
Clean room, courteous staff. Very small television.
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean and well presented, the spa bath is super clean and very easy to use a great way to relax after being out exploring the Forest. Would highly recommend staying for a couple weekend away or as a family lots to do.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bhavika

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very roomy and comfy. Kitchen was well equipped.Location perfect for visiting sites in Rotorua. Highly recommend this motel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay two nights. The front desk provided good suggestion to visit the parks in the city.
Stayed 2 nights in Oct 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space. Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the luxury
Stayed 2 nights in Oct 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in Sep 2025

10/10 Excellent

Karin

Stayed 1 night in Sep 2025

10/10 Excellent

David, Sarigim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious and clean room. Nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Aden

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable clean rooms, well stocked kitchenette with everything you need. Huge bathroom. Nice place for the price and would certainly stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and great place to stay. Would highly recommend
Stayed 2 nights in Sep 2025