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Regal Palms Resort

5.0 star property

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Photo gallery for Regal Palms Resort

Courtyard
Children’s play area – outdoor
Interior entrance
Exterior detail
Luxury Studio Suite | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

View in a map
350 Fenton Street, Rotorua, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Place, Polynesian Spa
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Studio

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Studio

9.8 out of 10
Exceptional
(29 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Luxury Studio Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Luxury Apartment, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area | Flat-screen TV

Luxury Apartment, 3 Bedrooms

  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Superior Room, 1 Bedroom

Flat-screen TV

Superior Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Superior Suite 2 Bedroom A

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Queen Bed

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About this property

Regal Palms Resort

Motel with free parking, near Polynesian Spa
This smoke-free motel features an outdoor pool, a fitness centre and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private hot tubs and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, designer toiletries and hairdryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Regal Palms Resort. During your stay, you're just a quick walk from Rotorua Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests really like the accommodation for the cleanliness and nice bathrooms
  • Just a 3-minute drive from Polynesian Spa and 8 minutes from Skyline Rotorua
Regal Palms Resort offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at Regal Palms Resort. Self parking is free.

This 5-star Rotorua motel is smoke free.

Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 2 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Della

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family stay
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the resort had many facilities.
Stayed 2 nights in Jun 2025

2/10 Terrible

Seal-Bin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the name fool you — it’s a motel. It’s marketed well and the photos show rooms in excellent condition. In reality, our room was quite dated and pretty dirty. The carpeted floors at the edges were frayed and the bathroom shower had grime caked into the shower head and in the corners. I would not recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility. Modern, clean and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo

Stayed 2 nights in May 2025

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities
Very comfortable
Stayed 2 nights in May 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Huge suites, well equiped for longer stays.
Stayed 1 night in May 2025

10/10 Excellent

Gavin

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle gave us an excellent welcome and was very helpful and knowledgeable about the local activities.
Stayed 3 nights in Apr 2025

8/10 Good

Hyunmi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently. Old but clean bathroom. Quiet room with comfortable beds and a private outside seating.
Stayed 2 nights in Apr 2025

8/10 Good

Fan

Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 9 yr old for 3 nights, loads on fun activities onsite and pool was awesome! Rooms were clean and spacious. All the staff were so friendly and helpful helping us chose things tondo as well. Close to places to eat and supermarkets. Highly recommend if you have young ones.
Stayed 3 nights in Apr 2025

8/10 Good

Subgina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here without kids and now stayed here with kids. It is excellent for both types of get away.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Clean and comfortable room. Helpful staff. Good location and good value.
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious. Bathrooms have a hot tub with jets and surprisingly there’s a heated floor in the bathroom. there is also private patio. Rooms have a mini kitchen with a microwave and plates/cups. Grounds are very modest but clean. Definitely has more a mid range hotel look vs a resort look.
Stayed 2 nights in Apr 2025

10/10 Excellent

bertrand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien situé dans un secteur tranquille. Propre, grandes chambres. Piscine chauffée. Personnel accueillant. Un bon choix à Rotorua
Stayed 4 nights in Mar 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice to have kitchenette and ability to use bikes.
Stayed 2 nights in Mar 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that has only one draw back - you need a car to get anywhere as it was too far to walk to the city centre. Clean and quiet with friendly staff and a good laundry facility.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and miniput were are big hit
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice although would benefit from an on site cafe and restaurant. Really enjoyed the mini golf and swimming pool
Stayed 1 night in Feb 2025