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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cots/infant beds
Garden
Spa
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cots/infant beds
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

View in a map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Polynesian Spa
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(36 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Valley View

Room amenity

Deluxe Room, 1 King Bed, Valley View

8.4 out of 10
Very good
(27 reviews)
  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, City View

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(51 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cots/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Queen Single Room

  • Sleeps 3

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Two Queen Room

  • Sleeps 2

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About this property

Rydges Rotorua

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Rydges Rotorua offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Rydges Rotorua's great location gets high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute drive from Polynesian Spa and 9 minutes from Skyline Rotorua
Rydges Rotorua offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Chapman Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Reviews

Rydges Rotorua Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1033 reviews
Rating 8 - Good. 293 out of 1033 reviews
Rating 6 - Okay. 160 out of 1033 reviews
Rating 4 - Poor. 63 out of 1033 reviews
Rating 2 - Terrible. 34 out of 1033 reviews

Reviews

8/10 Good

CHOONGHEE

Stayed 1 night in Jul 2025

10/10 Excellent

Danica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room. The bathroom comes with lovely soaps and lotions. The pool was just like a spa. Breakfast buffet was great.
Stayed 2 nights in Jul 2025

8/10 Good

Tram, New York

Stayed 1 night in Jul 2025

4/10 Poor

Arjun

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are extremely dated, elevators and doors are dirty. Limited parking, below average breakfast menu, curtains were stained and room was moldy. Windows had water dripping from them. My daughters allergies flared up after the stay.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Weekend away

A nice stay in Rotorua
Stayed 1 night in Jul 2025

10/10 Excellent

Erika, Garfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to little village and geothermal amazing breakfasts and dinner buffet and amazing little store. Staff was amazing we would recommend hands down. The room was great but the only flaw was the bathroom appliances were rusted
Stayed 3 nights in Jul 2025

8/10 Good

Joana

Good location. Many attractions nearby. Spacious room (Deluxe), like the digital TV and blockout curtains. Average cleanliness, facilities dated and hard water stains very visible around bathroom hardware. Bath has stains and marks. Smell in the room (not the sulphur smell). Amenities of average qualities. Sleepers too thin and soft. Bed throw too old and worn out. Did not interact with any staff apart from frontdesk. Definitely has seen better days.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon, Tauranga

Travelled with partner
Liked: Amenities
We have stayed many time, but this time our stay was disappointing. The air con was noisy. We couldn't use it a night when it was cold. We had to ask for robes. This is the first time that our room did not have robes. The bathroom smelt like urine. We have noticed that the Hotel is starting to look shabby. Dirty walls and doors
Stayed 2 nights in Jul 2025

8/10 Good

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard room requires renovation, we were glad to be moved to deluxe room.
Stayed 2 nights in Jul 2025

10/10 Excellent

nguyen

8/10 Good

Sophia

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Overall excellent, bar service very slow, particularly with cocktails.
Stayed 1 night in Jul 2025

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like to stay at Rydges when we come to Rotorua. Best pool, rooms are so nice and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being able to look out the window and see the geothermal activity around the stream. The trade off was the smell of sulphur, being so close. The balcony door was locked to adhere to regulations, i assume were to do with air quality. The staff were excellent and helpful at the desk. It was an overnight stop so my expectations were just for a clean and tidy room, which we did get.
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Stayed 1 night in Jul 2025

10/10 Excellent

Kourtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. There was a mix up with check in. I was told that I coujd have early check in by Ella through email. But when we arrived, there wasn't any record of it. So we had to wait over an hour before our room was ready. Other than that, it was pleasant
Stayed 1 night in Jul 2025

6/10 Okay

Maylene

Travelled with family
Disliked: Cleanliness, staff & service
Found a room service menu on Rydges website, ph in room didn’t work at all ordered room service using my cellphone to call the hotel operator connected me to the restaurant. Order placed at 5.10pm but not received until 6.40pm. I sooke to reception and restaurant twice to follow up the order before receiving it. The real kicker was I ordered $43.50 food charged $74 to my room when the food was returned and not signed for! The least they could do was remove the food charge at checkout.
Stayed 3 nights in Jul 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Grace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good size room. Maybe a curfew for the pool in the morning. After 9am?
Stayed 3 nights in Jul 2025

4/10 Poor

Nitish

Travelled with family and small children
Liked: Staff & service
Worst air conditioning noise I’ve come across.
Stayed 1 night in Jul 2025

10/10 Excellent

Amelia, Mount Maunganui

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, great breakfast, great room. Pool and kids play area Definitely would go back again
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness
Really enjoyed the stay. However there was a BIG roofing conference on and the games room was disappointingly closed for most of our three day stay. Great location. Breakfast ok.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Rotorua. Great pool and spa and staff were very helpful.
Stayed 2 nights in Jun 2025