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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property

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Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

View from property
Cocktail bar, pool views, open daily
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Cocktail bar, pool views, open daily
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Place, Place du Vieux-Marche
    ‪2 min walk‬
  • Place, Gros Horloge
    ‪3 min walk‬
  • Place, Rouen Cathedral
    ‪6 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪17 min drive‬

Room options

View all photos for Modern Double Room

Modern Double Room | Minibar, in-room safe, individually decorated, individually furnished

Modern Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Prestige Suite

Minibar, in-room safe, individually decorated, individually furnished

Prestige Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional double room, 1 king size bed

Minibar, in-room safe, individually decorated, individually furnished

Traditional double room, 1 king size bed

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege Double Room Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room Courtyard View

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 104-cm Smart televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel de Bourgtheroulde, Autograph Collection. During your stay, you're just a quick walk from Rue du Gros-Horloge. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a meal at the brasserie or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, manicures and pedicures or facials at Spa du Drap d'Or
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Gros Horloge and 7 minutes on foot from Rouen Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel de Bourgtheroulde, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Hotel de Bourgtheroulde, Autograph Collection. For a fee, parking is available.

This 5-star Rouen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
L'Aumale – On-site brasserie.
L Atrium – This cocktail bar overlooks the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 30 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 104-cm smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.00 per person
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
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Bourgtheroulde Autograph Collection
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Hotel Bourgtheroulde Autograph Collection
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Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 595 out of 861 reviews
Rating 8 - Good. 186 out of 861 reviews
Rating 6 - Okay. 47 out of 861 reviews
Rating 4 - Poor. 20 out of 861 reviews
Rating 2 - Terrible. 13 out of 861 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Oded

Stayed 1 night in Oct 2025

10/10 Excellent

svetlana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice bar and very good food
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2025

8/10 Good

Magali

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Gary

Travelled with partner
Nice hotel overall. However the rooms are not 5 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Beniamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas, South milwaukee

Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Stayed 1 night in Sep 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Wonderful Hotel

Best hotel of my life. None better!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Stayed 1 night in Sep 2025

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
The hotel building and lobby are beautiful. The location is perfect . The layout of the hotel is somewhat confusing until one figures it out. The staff is very friendly and helpful. Our room was clean but it felt needing renovation. Windows were not cleaned for a long time and I was afraid to open them. Crakes in the bathroom floor. The room was spacious but the bathroom and the toilet occupy 1/3 of the room with little space left for the wardrobe. The electrical outlets were all near the floor and under the night stand. Was ok for us but thinking of the older guests, it may be a problem needing to lay down on the floor to plug them . Overall, we were happy with our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Lee K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Building Converted to Hotel

Described as a "Flamboyant Gothic House" built in the 16th century, now converted to a hotel right in the middle of the historic part of Rouen. Seemed as if rooms (particularly ours, room 110) were carved out of available space- not our typical business hotel room but quite enchanting. Beautiful public spaces and excellent cleanliness. Staff were extremely helpful, moving our car to their lot and helping with luggage. Negatives were not enough power outlets in the room and limited things to do in Rouen. Natural history museum was closed for renovations, which we found out after a long walk. Don't think Rouen is worth another visit.
Stayed 3 nights in Aug 2025

8/10 Good

Oliver

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia, Bridgehampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable, conveniently located hotel. Breakfast was absolutely delicious. The black and red decor in the lobby is a bit strident and navigating the hallways and the elevators is a bit tricky. I think that they should try to make the public areas more welcoming. Other than that, we had a very pleasant stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Magalie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for the old town and is just minutes alj from the Gros Horloge. We had a room overlooking the courtyard which was very quiet and beautifully furnished. The spa is quite amazing for a hotel facility. The staff were all very charming and helpful. We had a most enjoyable 3 night stay.
Stayed 3 nights in Aug 2025

8/10 Good

Coraline

Stayed 1 night in Aug 2025

10/10 Excellent

KRISTINA, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding! The staff were warm and attentive, the room was spotless and comfortable, and every detail felt thoughtfully planned. The food was delicious, the location perfect, and the overall atmosphere relaxing. I couldn’t have asked for a better stay—highly recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel we will be back!

Everything was great, the service, location, the prices, pool, spa, beautiful bar, Stunning architecture and design, size of rooms, comfort of beds, parking. Everything apart from sauna not working. Highly recommended !
Stayed 8 nights in Jul 2025

6/10 Okay

Peter

Lift out of order, sauna out of order, jacuzzi unavailable, very slow service in the bar. Very comfortable and stylish room. Staff very polite and helpful. The hotel just doesn’t seem to be very well managed
Stayed 3 nights in Jul 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, spacious with children. The butler service was incredible
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly Beat all expectations

Excellent all round, location, service and truly traditional
Stayed 2 nights in Jul 2025

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