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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
VIP Access

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Interior entrance
Business centre
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Place, TD Station
    ‪8 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪13 min walk‬
  • Place, Saint John Regional Hospital
    ‪5 min drive‬
  • Airport, Saint John, NB (YSJ)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(47 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(177 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Queen Room with Two Queen Beds - Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 5

King Room - Non-Smoking

  • Sleeps 5

View all photos for King Suite - Non-Smoking

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

King Suite - Non-Smoking

  • Sleeps 3

View all photos for Queen Room with Two Queen Beds - Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 5

View all photos for Queen Suite - Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Queen Suite - Non-Smoking

  • Sleeps 5

View all photos for King Room-Mobility Accessible-Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

King Room-Mobility Accessible-Non-Smoking

  • Sleeps 4

1 King Bed, Mobility Accessible Room, City View, Non-Smoking

  • Sleeps 4

View all photos for King Room with City View-Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

King Room with City View-Non-Smoking

  • Sleeps 5

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About this property

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Chateau Saint John Trademark Collection by Wyndham. During your stay, you're just a quick walk from Saint Joseph's Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, overall comfort, cleanliness and spaciousness
  • Within a 15-minute walk of Saint Joseph's Hospital and Stone Church
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1369 out of 1762 reviews
Rating 8 - Good. 307 out of 1762 reviews
Rating 6 - Okay. 55 out of 1762 reviews
Rating 4 - Poor. 14 out of 1762 reviews
Rating 2 - Terrible. 17 out of 1762 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jérome

Travelled with family
The food was good but not to much space because too much people in the same time. Only two choici of tea give us some more choice.
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel . The breakfast and the breakfast staff are excellent . I prefer rooms without rugs but the rooms are well furnished and comfortable . The beds and pillows were comfort able and maybe even luxurious . I nearly fell in the tub getting out of a shower for lack of bath mat and that would have put a damper on my stay. Hairdryer worked. Keurig style coffee maker is a nice touch.
Stayed 1 night in Aug 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience staying at this hotel. The location is good, within 20 minutes walk to the waterfront. The room is big and clean, breakfast is great. They also provide free laundry. Highly recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Digvijay

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness
The room was comfortable, 5 minute drive to town.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio, Keswick

Stayed 2 nights in Aug 2025

10/10 Excellent

Chantale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

This place is amazing. Very nice, quiet and beautiful.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room. Fast elevators. Nice indoor parking area. Breakfast was not great but was adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau at Saint John is a good hotel to stay at in Saint John. It is very nice inside, with spacious and luxurious rooms. The staff here are very nice (unlike the staff at the Chateau in Moncton). Breakfast could do with a lot more vegan and vegetarian options other than apples and oranges. Otherwise good
Stayed 1 night in Aug 2025

10/10 Excellent

Gaetane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Farrah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great stafff and great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Vé

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Everything about our stay was great. Breakfast service is best we’ve had at a hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tejas

Stayed 1 night in Aug 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel to our Maritime adventure! Clean hotel with convenient breakfast buffet!
Stayed 2 nights in Aug 2025

10/10 Excellent

De Cai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh
Stayed 1 night in Aug 2025

8/10 Good

Eliezer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau at Saint John is an excellent hotel with beautiful rooms and suites. Everything is as promised (unlike the Chateau at Moncton), and the rooms feel really special. The suite in particular is huge, has a comfortable pull out bed from the sofa, a gorgeous shower and jacuzzi tub, a dining room, and much more. It’s too bad it’s right on the highway, but the sound proofing is good, and we slept well. The king size beds are very comfortable. Breakfast was good, but didn’t cater well to vegetarians or vegans (no soy or anything but regular milk for coffee, only a few fruit other than the eggs, bacon, sausage, etc). The staff at breakfast were so nice and friendly, that they cheered up every one in line. The joy there is contagious. Overall an excellent hotel let down only by the highway, no dinner at the hotel, and no vegan options for breakfast. But please don’t assume other Chateau’s by Wyndham are the same. The one at Moncton is terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast, kind staff

The staff was fabulous at check-in and exceptional during breakfast. The food was warm and delicious, as were the coffee drinks. Nespresso machine in the room was a bonus. Weird location.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The front desk staff and the breakfast team were so awesome. Trudy and Lucas went above and beyond to make our stay special. They were always eager to help, had such great energy and were so positive. Highly recommend this hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Young Su

Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Filippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway especially as we were road tripping
Stayed 1 night in Aug 2025