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Hotel Pontao

3.0 star property

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Photo gallery for Hotel Pontao

Outdoor pool, pool umbrellas, pool loungers
Superior Double or Twin Room | Minibar, in-room safe, desk, bed sheets
Bar (on property)
Superior Double or Twin Room | View from room
Superior Double or Twin Room | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Edificio Pontao, Santa Maria, Sal, 4111
  • Place, Santa Maria Beach
    ‪3 min walk‬
  • Place, Santa Maria Pier
    ‪3 min walk‬
  • Place, Santa Maria Town Square
    ‪6 min walk‬
  • Airport, Sal Island (SID-Amilcar Cabral Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Pontao

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a TV in a common area are on-site.
Hotel Pontao offers 79 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Pontao, you're just a quick walk from Santa Maria Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Within a 10-minute walk of Santa Maria Beach and Nazarene Church
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Pontao. Self parking is free.

Smoking is allowed in designated areas at this 3-star Sal hotel.

Hotel Pontao has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pontao

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 14 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Pontao offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pontao
Hotel Pontao Sal
Pontao
Pontao Hotel
Pontao Sal
Hotel Pontao Santa Maria
Pontao Santa Maria
Pontao Hotel Santa Maria
Hotel Pontao Cape Verde/Ilha Do Sal - Santa Maria
Hotel Pontao Sal
Hotel Pontao Hotel
Hotel Pontao Hotel Sal

Hotel Pontao Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 114 reviews
Rating 8 - Good. 50 out of 114 reviews
Rating 6 - Okay. 27 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the city center and beaches. Good breakfast. Good value without being luxury
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay and would like to visit again
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Sarrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, roomy hotel in a convenient area. Close to the beach and airport.
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time at Pontao.
Stayed 21 nights in Nov 2024
Verified

10/10 Excellent

Arlindo

Liked: Amenities, property conditions & facilities
Friendly people
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well, it happened twice. I orderded a small lunch. And they forgot it. No rush-hour, I was the only one in line. Plus: I would not define their warm water in the shower as warm.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
A fine hotel with a reseanble
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff here are very pleasant and smiling. Hotel is very clean. Good breakfast.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Ok hotel with good location

Nice, simple hotel with amazing staff in the reception and restaurant. Cleaning was very bad and they didn't change towels or sheets unless we asked the reception for it.
Stayed 14 nights in Dec 2022
Verified

6/10 Okay

Akissi

We were on the 3rd floor and they don’t have lift so was not easy with luggage. No hot water in the bathroom and only one towel for two person. No water bottle in the room Good breakfast , nice swimming pool.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Only a couple of minutes from the main pedestrian street and the beach it is very conveniently located. Internetstrength was not sufficient in the room hence online activites had to happen in the communal areas
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good, choice of fruit, cooked eggs,always scrambled available and omelette or fried cooked to order. Choice of bread. Pancakes available. Room on ground floor had wifi with pool view. Limited sockets.
Stayed 5 nights in Nov 2022
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No big surprises - I felt I got what I paid for, neither more nor less. Positives: -Good breakfast with its own omelette bar -Excellent location close to everything, especially where the buses and taxis are, the beach and the harbor -Good pool (not heated, but clean and good size) -No hazzle in finding an available sunbed Negatives: -Internet did not work in my hotel room except for when I sat on the floor close to the door. -The water pressure in the shower was poor, but this might be a problem for the whole of the island.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Aliyah

Liked: Property conditions & facilities
We stayed here recently - when we first arrived there was a problem with the lights and we did notice they are quite dim - the hotel staff did replace a light since one wasn’t working however the lights still look very dim and not bright We notice the pillows really smelled bad as well like it wasn’t cleaned we did speak up about this also but I think these pillows were just placed there for aesthetic rather than comfort The shower is also open space so it caused really bad leakage everyday the floor will get too wet and we’d have to always ask for more towels to place on the floor and to also have to clean our body etc Breakfast was great It’s convenient location to the strip The staff is somewhat friendly although we do feel like the bar staff was always making inside jokes I understand there’s a language barrier but it does come indecent when you just want to get a drink and they start laughing with their co workers because they're mocking you/don’t understand what you’re saying I do also feel personally I wouldn’t come back to this hotel - there’s no mosquito nets or anything to deter them away - there is a lot of ants also on the table like the bar etc - so I don’t feel it was cleaned to standard Overall I have travelled a lot of places and out of all my travels I think this was not the best hotel I’ve stayed at The jacuzzi was also out of order the whole time and I stayed there for a week
Stayed 7 nights in Oct 2025
Verified

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very good

When we arrived we were asked to pay again even though we had paid in advance. I had to prove that I had paid in advance. When the man gave us our key to the room he just told us what room number with no directions. We walked around the hotel looking for our room for 15 mins before going to ask where it was and even then he just pointed in a direction and left us to find it ourselves. The bathroom door handle was falling off, the bed was not made so we had to locate the sheets and pillows and make it ourselves. When we checked out there weee different people behind the counter who then tried to charge us again for the room. I again had to prove I had paid in full. We would not stay here again and wouldn’t recommend this hotel at all. We were glad it was just one night.
Stayed 1 night in May 2024
Verified

8/10 Good

Fadila

Liked: Cleanliness, staff & service, amenities
L hotel est propre et le personnel très agréable....point négatif, les panneaux solaires peu efficaces car peu de soleil, résultat ? Eau à peine tiede.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

LUIZ CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espetacular , próximo à tudo que precisa em sua estadia , e claro o Mar do Sal . Funcionárias maravilhosos . Uma estadia e tanto do melhor . Obrigado à todos .
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Le Blanc Delgado

Liked: Cleanliness, amenities, property conditions & facilities
Personnelle agréable
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Notre hôtel de référence ! On y a séjourné 2 fois et il nous tarde d'y retourner 👍
Stayed 14 nights in Sep 2024
Verified

8/10 Good

Anne-sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rapport qualité prix
Stayed 7 nights in Nov 2024
Verified

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Olvidadizos

Todo muy bien instalaciones, desayuno, servicio excelente, pero contrato un transfer y se les olvidó, mi aviòn llegó a las 2am, suerte que pillé un taxista honrado. Contraté la caja fuerte y se olvidaron de anotarlo, fui yo quien tuvo que decirlo, la pagué porque soy honrado
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Emanuela

Liked: Cleanliness
Disliked: Staff & service
Struttura vicina al centro di Santa Maria. Buon rapporto qualità/prezzo
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel avec tout ce dont on à besoin pour passer de bonnes vacances. Nous avons apprécié également la proximité de la zone touristique et les petits restaurants locaux . Possibilité de tout faire à pied depuis l'hôtel. Bon accueil, propre , bon petit déjeuner, piscine très bien , solarium, jaccuzi... Parfait . La belle plage est à 2mn à pied
Stayed 12 nights in Jan 2024
Verified

8/10 Good

Joni

Liked: Cleanliness, staff & service, property conditions & facilities

7.5/10

Sängyt epämukavat ja hieman muurahaisia huoneessa. Muuten erittäin jees hoteli.
Stayed 7 nights in Apr 2022

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