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Shilo Inn Suites - Salem

2.5 star property

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Photo gallery for Shilo Inn Suites - Salem

Front of property
Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Junior Suite | Living area | Pay films
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪6 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel with free parking, near Oregon State Fairgrounds Pavilion
Laundry facilities, a 24-hour front desk and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shilo Inn Suites - Salem. During your stay, you'll be within walking distance of Oregon State Fairgrounds Pavilion. Features include free WiFi in public areas and free self-parking, plus 2 meeting rooms.
  • Free WiFi
  • Free self-parking
  • Amenities include 2 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Oregon State Fairgrounds Pavilion and a few minutes from Chemeketa Community College
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites - Salem, you'll find a vending machine, laundry facilities, and express check-out. There are 2 meeting rooms available. WiFi is free in public spaces. Self parking is free.

This Salem hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 332 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 123 out of 1004 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Its an older building but everything in our room was in excellent condition and clean. The entire place from the lobby to the elevator and tha halls were clean. The desk clerks were friendly. The parking lot was clean and well lit at night.
Stayed 1 night in Mar 2025

6/10 Okay

Pamela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was over charged on my room and am waiting for a response on their solution.
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Staff & service, room comfort

I’d stay again

For me this was fine. There was an old vintage button under the bed and quite a bit of dust. Could hear other guests when they moved around. The room was inexpensive compared to other hotels in Salem. Room rates have gone up for anything extra nice. It was safe enough. I’d recommend for someone on a budget who isn’t too fussy. I’d stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue: rooms were not ready on time! Rooms were clean and comfortable. Staff was friendly and curteous!
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

You get what you pay for

The room was big and spacious. The pillows were as lumpy as can be, which contributed to me not having a great night sleep. We were in a no-smoking room, but the place and even outside it smelled like burning weed. If you are not into cannibus, not a pleasant aromma.
Stayed 1 night in Feb 2025

4/10 Poor

Yoon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Trend

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sydney

Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We've stayed in the same hotel many times. Each having evidence of declining. The pool has only been available once in 7 yrs & then the temperature was so low we couldn't swim. The continental breakfast has never made it so we don't ever expect it. The pet areas are so full of red lava stone that you're dog cannot use it and the one area that has weedy grass is full of poop from people not doing what they know they should. And the bags are even supplied there on a post. The sheets & bedding are very clean. The house keeping is decent for what they deal with.
Stayed 4 nights in Feb 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, room comfort

No Karens Allowed

Hotel was clean, staff was friendly, bed was mostly Comfortable... Only issue was the squeaky floors. We received two noise complaints, one in the evening and one the next morning... Just because we were walking across our floor and the people below us didn't like that. Not totally the hotel's fault.. Maybe have a No Karens policy... Also, the pool is down for maintenance so if you're looking for one.. Be sure to ask first.
Stayed 1 night in Feb 2025

8/10 Good

Vue

Travelled with partner
Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Travelled with family, Travelled with group
Stayed 1 night in Feb 2025

2/10 Terrible

Keonte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I was overcharged for the hotel and never got money back
Stayed 2 nights in Feb 2025

2/10 Terrible

Sean, Nampa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not kept up. Property seems to be a long stay hotel for low income individuals.
Stayed 2 nights in Feb 2025

6/10 Okay

Ella

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Serigo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
😀
Stayed 1 night in Feb 2025

6/10 Okay

Lysa Marie, Roseburg

Travelled with family
Liked: Cleanliness
No breakfast anymore.
Stayed 2 nights in Feb 2025

6/10 Okay

Amanda

Check in was good. I wasn’t aware of a $100 deposit until I got to the site. I am still waiting for my refund on this.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a safe, quiet, clean and pleasurable experience.
Stayed 1 night in Feb 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great. Staff are great just hard to find the entry to get in to the property.
Stayed 3 nights in Jan 2025

8/10 Good

Vue

Stayed 2 nights in Jan 2025

4/10 Poor

Wayne

Disliked: Property conditions & facilities
Staff was very nice. However, the bed and pillows were very uncomfortable. Noisy people in the hallway at 12:30am who woke us up and then were loudly knocking on doors at 2:30am. Very disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkin the two gentlemen were extremely helpful. Above and beyond most hotels. I am afraid i did not get their names. During checkout the day staff was the same quality. I will come back to the Salem Inn and will use others as i travel a lot.
Stayed 1 night in Jan 2025

8/10 Good

Amanda, North bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025