Country Inn & Suites by Radisson, West Valley City, UT

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, West Valley City, UT

Front of property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Free daily buffet breakfast
Spa
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Parking included

Explore the area

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3422 Decker Lake Dr, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪3 min walk‬
  • Place, Maverik Center
    ‪8 min walk‬
  • Place, University of Utah
    ‪16 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • Sleeps 7
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, West Valley City, UT

Hotel in West Valley City with free breakfast and free airport shuttle
An indoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Change of towels is available on request
Country Inn & Suites by Radisson, West Valley City, UT offers 81 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, West Valley City, UT. During your stay, you're just a quick walk from Hale Center Theater. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 10 minutes by car from Delta Center and 11 minutes from Salt Palace Convention Center
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Country Inn & Suites by Radisson, West Valley City, UT offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free at scheduled times. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Country Inn & Suites by Radisson, West Valley City, UT. Free self parking is available.

This West Valley City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 18 2025 to May 31 2026 (dates subject to change):
  • Hot tub
The following facilities are closed on Thursday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, West Valley City, UT offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson West Valley City
Country Inn Carlson West Valley City
Country Inn Suites by Radisson West Valley City UT
Country Inn & Suites by Radisson, West Valley City, UT Hotel

Country Inn & Suites by Radisson, West Valley City, UT Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 269 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 221 out of 1002 reviews
Rating 4 - Poor. 143 out of 1002 reviews
Rating 2 - Terrible. 120 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah, Gloucester

Stayed 1 night in Oct 2025

6/10 Okay

HYE RA

Stayed 1 night in Oct 2025

4/10 Poor

Edmund

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was well used, tv remote taped together, lamp shade torn, bathroom door needs maintenance, no hot water for one night, no soap in the shampoo dispenser, friendly front desk, decent breakfast.
Stayed 3 nights in Oct 2025

6/10 Okay

Connie, Twin Falls

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet didnt work correctly. The desk Clerk placed a work order as soon as i told her about it. Needs cleaned much better.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quick access to the I215. We stayed here on a drive through SLC heading to Las Vegas. Cheap enough for the one night without going super budget. Staff were super friendly. Breakfast was actually pretty good.
Stayed 1 night in Oct 2025

8/10 Good

Clerison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Amenities
Great
Stayed 1 night in Oct 2025

4/10 Poor

Jenny

Stayed 1 night in Oct 2025

6/10 Okay

Miranda

Travelled with partner
Disliked: Cleanliness
Our room had an awful smell to it when we arrived, and there were sauce (?) spills on door handles and sink knobs. It was weird, like it hadn’t been cleaned besides the bedding and trash. The hotel room was spacious and the bed was nice though.
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Business traveller
Disliked: Property conditions & facilities
Location was good. Crap in vending machines. Rooms and common areas pretty worn out and rough around the edges, literally. Paint peeling, trim coming loose, dead bolt inoperable. Price point high for mid-week October.
Stayed 4 nights in Sep 2025

6/10 Okay

Kamryn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
When we first arrived I was told I had to leave a $100 incidental deposit which I am fine with leaving a deposit but that much for a rundown hotel 1 night stay was crazy. Then when we got into our room the furniture and carpet was stained, and the toilet tank was unstable and almost came fully off. The lady at check out was nice and super apologetic which I appreciated but I was mostly peeved by the $100
Stayed 1 night in Oct 2025

8/10 Good

Manuel

Stayed 1 night in Oct 2025

6/10 Okay

Rainbow

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Priscila

Stayed 1 night in Sep 2025

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice quiet stay
Stayed 1 night in Sep 2025

2/10 Terrible

Christofer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff we interacted with were all very friendly and welcoming during our stay. Sadly, they alone could not make up for where the property as a whole fell short. The Room: -The door latch lock had been repeatedly replaced poorly, bolt cracking at the base, indicating forced entry was attempted on this door. -Door would not close properly unless slammed. Malfunctioning door closer, however, ensured the door slammed hard enough to engage the latch (and present a safety hazard). - Suspicious faded white stains on the front/center portion of the chair cushion observed. Upholstery on this chair also worn and blackened from use/lack of cleaning. - Bathtub pan creaked excessively at the slightest movement. - Water pressure through shower head on any setting painfully excessive. - Tub faucet leaking excessively. - Toilet seat only secured with one bolt, causing it to pivot and slide. - Electrical cables for appliances ran to power strip tacked to the outside of the counter side instead of to two two-gang outlets behind fridge. The Pool: -Two ceiling fans observed blackened with excessive dust, grime, and potentially mold. -Ceiling drywall peeling off, rotted-looking. -Coating on air ducts & fire riser pipes peeling, exposed metal rusting. -Wall tiles peeling. Exterior: -Gate from parking lot to patio broken through to allow unlawful access to patio area. -Door at patio area would not latch and lock, allowing unmonitored access.
Broken patio gate.
Repeatedly replaced door latch (also breaking)
Exposed electrical cables and power strip
Grime-covered fan (second fan in similar condition)
Stayed 2 nights in Sep 2025

8/10 Good

Guiselle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Guiselle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

Carlee

Specifically got a room with a jetted tub to relax, jetted tub didn’t work
Stayed 1 night in Sep 2025

10/10 Excellent

Lila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Sep 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean but needs some maintenance.

Very clean. Bathroom sink faucet drips. AC fan rattles. Bed on right is very sagging on the side next to side table in the middle.
Stayed 1 night in Sep 2025

8/10 Good

Clark

Stayed 1 night in Sep 2025

10/10 Excellent

Liliana J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. I only recommend having extra pillows for the customer.
Stayed 1 night in Aug 2025