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Crystal Inn Hotel & Suites West Valley City

3.0 star property
VIP Access

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Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillow-top beds, individually furnished, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, individually furnished, desk, laptop workspace
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Utah First Credit Union Amphitheatre
    ‪13 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillow-top beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(134 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby
Crystal Inn Hotel & Suites Midvalley
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,843 reviews
The price is €71
includes taxes & fees
4 Apr - 5 Apr
Crystal Inn Hotel & Suites Midvalley

About this property

Crystal Inn Hotel & Suites West Valley City

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Crystal Inn Hotel & Suites West Valley City. During your stay, you're just a quick walk from Hale Center Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 11 minutes by car from Delta Center and 12 minutes from Salt Palace Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1410 square feet (131 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites West Valley City offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1381 out of 2037 reviews
Rating 8 - Good. 414 out of 2037 reviews
Rating 6 - Okay. 139 out of 2037 reviews
Rating 4 - Poor. 55 out of 2037 reviews
Rating 2 - Terrible. 48 out of 2037 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Stayed 1 night in Dec 2025

6/10 Okay

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Mani

Stayed 1 night in Dec 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 8 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, overall great service.
Stayed 1 night in Dec 2025

6/10 Okay

Brian, punnichy

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Great room at a very reasonable price. Second time staying there in a month. Had a great experience. Will be back again.
Stayed 2 nights in Dec 2025

10/10 Excellent

BRIATNEY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2025

2/10 Terrible

Pat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was rude and unaccomidati g at 5:00 pm on Christmas Eve regarding a policy I knew nothing about. No leeway even though the room was guaranteed by my daughter. It was her Christmas gift to me and I couldn’t use it because they would not take Venmo or cash as the method of payment for incidentals. But she was very rude. Also pool was closed for renovation which was disappointing if we could have checked in. We ended up having to drive 2 hours home in a terrible storm because of this.
Stayed 1 night in Dec 2025

2/10 Terrible

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Mark, Bothell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was as advertised
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice chain style hotel with large comfortable rooms. Everything was clean and in good condition. Staff were very friendly and provided excellent service. Only drawback was the noise coming from the room above us and outside our door. It wasn’t terrible but noticeable. If noise bothers you, ask for a top floor room.
Stayed 3 nights in Dec 2025

6/10 Okay

Antares

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The customer service was really subpar, which is a shame because this is easily one of the more comfortable hotels in its price range I’ve stayed at in the area! I always felt like the employees hated dealing with guests, like they would’ve preferred not to interact with me. This really put a damper on my stay, which is really unfortunate. I liked the breakfast, I felt it was really good for hotel food. My room was also very comfortable, especially the bed. Still, with service like this, I wouldn’t recommend it to others, and I wouldn’t stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great.
Stayed 1 night in Dec 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
Room was good. Except for the neighbor who decided to watch his tv with his volume full blast. Called front desk and they did turn it down a smidge. Do not have a connected door to the next room.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. I had a minor problem which was resolved VERY QUICKLY. Breakfast was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Raghav

Stayed 1 night in Dec 2025

10/10 Excellent

Gaylynn

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, property conditions & facilities
Great little room for the night. Breakfast was amazing. Staff was wonderful. Definitely recommend staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, rooomy, short toilet (I like t a ll ones).
Stayed 1 night in Dec 2025

10/10 Excellent

Aimee

Stayed 1 night in Dec 2025

8/10 Good

Carol

Stayed 1 night in Dec 2025

6/10 Okay

Brittany

Travelled with family, Business traveller
Disliked: Amenities
BE WARNED. 113 DOLLARS PER PET FEE, LESS THAN 25 LBS. Staff was friendly though.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always clean and quiet. Wonderdul staff and amenities.
Stayed 1 night in Dec 2025