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Hacienda Samana Bay Hotel & Residence

3.5 star property
VIP Access

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Photo gallery for Hacienda Samana Bay Hotel & Residence

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Rooftop terrace
Junior Studio Suite, Non Smoking, Ocean View | Balcony
Standard Room, Ocean View | Beach/ocean view
Junior Studio Suite, Non Smoking, Ocean View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Avenida Malecón, Carretera La Aguada, 60, Samaná, Samaná Province, 32000
  • Place, Samana Bay
    ‪1 min walk‬
  • Place, Cayo Levantado Beach
  • Place, Playa Cayacoa
    ‪4 min drive‬
  • Airport, Samana (AZS-El Catey Intl.)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, Non Smoking, Ocean View

Deluxe Suite, Non Smoking, Ocean View | Beach/ocean view

Deluxe Suite, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Non Smoking, Ocean View

Junior Studio Suite, Non Smoking, Ocean View | 1 bedroom, minibar, in-room safe, desk

Junior Studio Suite, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(24 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Kitchen, Ocean View

Premium Room, 1 King Bed, Kitchen, Ocean View | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Kitchen, Ocean View

  • 104 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Non Smoking, Ocean View

Family Suite, Non Smoking, Ocean View | 1 bedroom, minibar, in-room safe, desk

Family Suite, Non Smoking, Ocean View

  • 156 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | 1 bedroom, minibar, in-room safe, desk

Standard Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hacienda Samana Bay Hotel & Residence

Boardwalk/promenade hotel with 3 outdoor pools and free breakfast
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and 2 poolside bars. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Other amenities include 3 bars/lounges, a health club and a snack bar/deli.
Hacienda Samana Bay Hotel & Residence offers 60 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 43-inch Smart televisions come with digital channels. Accommodation at this 3.5-star hotel has kitchenettes with kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes and slippers.

This Samaná hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Hacienda Samana Bay Hotel & Residence. During your stay, you're just a quick walk from Samana Bay. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, 2 poolside bars and 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and kayaking
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Samana Bay and 4 minutes on foot from Malecón de Samaná
  • Cats and dogs welcome for a fee
Hacienda Samana Bay Hotel & Residence offers its guests 3 outdoor swimming pools and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Event space at this hotel measures 1152 square feet (107 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hacienda Samana Bay Hotel & Residence. Free self parking and valet parking are available.

This 3.5-star Samaná hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hacienda Samana Bay Hotel & Residence has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Health club
  • Kayaking

Family friendly

  • 3 outdoor pools
  • In-room kitchenette
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,152 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 72458023
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM

Property is also known as

Hacienda Samana Bay & Samana
Hacienda Samana Bay Hotel Residence
Hacienda Samana Bay Hotel & Residence Hotel
Hacienda Samana Bay Hotel & Residence Samaná
Hacienda Samana Bay Hotel & Residence Hotel Samaná

Hacienda Samana Bay Hotel & Residence Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 347 reviews
Rating 8 - Good. 55 out of 347 reviews
Rating 6 - Okay. 17 out of 347 reviews
Rating 4 - Poor. 2 out of 347 reviews
Rating 2 - Terrible. 11 out of 347 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nathalie

Business traveller, Travelled with partner
Liked: Staff & service
The property location is just incredible, and the view is absolutely breathtaking! The hotel definitely has potential, and with a few tweaks, it could be much better and take the hotel to another level. Changing the white bulb to yellow would create a better atmosphere instead of a clinical feeling. There is a lack of a trash can in the room, a sign that says "do not disturb", an eye in the door for security. In the shower, there is a lack of grout for the ceramic tiles. We were in the room 1309.
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo, ridgewood

Liked: Amenities
The hotel is good from top to bottom.
Stayed 1 night in Aug 2025

10/10 Excellent

Allende

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Mathe, Saint-Ghislain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supposed receive a room upgrade, they didn't or they just ignored it. Thumb up for Mr. Rogelio in their restaurant, he corrected all the cook mistake. Watch out their prices. One shot of Hennessey V.S.O.P cost you 1,000 pesos at their rooftop bar🍸.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis

I went with my husband and the stay was amazing. Very relaxing and comfortable. The room was nice and the property grounds well kept and cozy. The breakfast was amazing. The best part was the attention we received from Jonel, Neil and Frai. Excellent staff! Would definitely return!
Stayed 2 nights in Jul 2025

10/10 Excellent

Elvin

10/10 Excellent

Denny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso lugar con una excelente vista de la bahía!
Stayed 1 night in Jul 2025

10/10 Excellent

Ligeia, LAS Vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Samana, convenient location and very nice people
Stayed 1 night in Jul 2025

8/10 Good

Jose

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 6 nights in Jun 2025

10/10 Excellent

Rafael

The staff’s people friendly attitude
Stayed 1 night in Jul 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

10/10 Excellent

Reginald

Travelled with family
I had a great time, the food & staff was great thank you
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice and quiet place to stay in Samana. On the rooftop, it has a beautiful infinity pools and bar. Also, the hotel itself is very clean and the staff is respectful and friendly. If you have a car, there is plenty parking available. Located by end of the malecon, it offers amazing views of the bay and you can easily walk to different places like restaurants and bars.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Great location. Super clean and modern. Great pool with a bar on the rooftop. Very attentive customer service. Complimentary bottle of wine as a welcome gift. We’ll be returning here!
Stayed 1 night in Jun 2025

10/10 Excellent

Eleonora

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about it and stay often
Stayed 1 night in May 2025

10/10 Excellent

ANGEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Elsie, Caguas

Stayed 1 night in May 2025

10/10 Excellent

Antonio Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in Hacienda Samana Bay Hotel was a great experience. We received excellent customer service from all the staff and enjoyed our room view over looking the ocean. Really appreciate TELVIS (Supervisor) for his kindness and professional attention to details.
Stayed 2 nights in May 2025

6/10 Okay

Marlo

Business traveller
Liked: Cleanliness
Don’t know if I’ll stay there again
Stayed 1 night in May 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Moiz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful place- but needs lots of improvments

This hotel is beautiful with an amazing view from the room of the bay. The staff are actually the worst. For such and expensive place they are incredibly rude and unhelpful. No help with bags or even give you a lighter. Breakfast is nice but limited options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dialisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the service is wonderful!
Stayed 4 nights in Apr 2025