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MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

4.0 star property

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Photo gallery for MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

Family Suite | Living area | 50-cm flat-screen TV with digital channels, heated floors
Front of property
Family Apartment | Bathroom | Shower, hair dryer, slippers, towels
Indoor pool, open 10 AM to 8 PM, pool loungers
Family Suite | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
La cour route du Giffre, Samoëns, Haute-Savoie, 74340
  • Samoens Ski Resort
    ‪6 min walk‬
  • Grand Massif Express Gondola
    ‪11 min walk‬
  • Base de Loisir des Lacs Aux Dames
    ‪16 min walk‬
  • Sion (SIR)
    ‪108 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Family Apartment

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Appartement Executive Mezzanine

Suite Appartement Executive Mezzanine | Living area | 50-cm flat-screen TV with digital channels, heated floors

Suite Appartement Executive Mezzanine

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite

Comfort Suite | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Comfort Suite

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Family Suite

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

50-cm flat-screen TV with digital channels, heated floors

Executive Suite

  • 85 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Executive Duplex

  • 75 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

Family ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane offers 33 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 50-cm flat-screen televisions come with digital channels.

Bathrooms include a shower, slippers and hairdryers. This Samoëns hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Montagnes du Monde. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
During your stay at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane, you're just a quick walk from Jaysinia Alpine Botanical Gardens. Enjoy features like free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body scrubs at Montagnes du Monde
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from Jaysinia Alpine Botanical Gardens and 8 minutes on foot from Samoens Ski Resort
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This ski hotel also offers an indoor pool, a children's pool and a sauna. Self parking is free.

This 4-star Samoëns hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heated floor
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during May, October and November.

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 22 for adults and from EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 8 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suites d'Alexane Hotel Samoens
Suites d'Alexane Hotel
Suites d'Alexane Samoens
Suites d'Alexane
Hôtel Alexane
Les Suites d'Alexane
MGM Les Suites d'Alexane
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Hotel
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Samoëns

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 116 reviews
Rating 8 - Good. 21 out of 116 reviews
Rating 6 - Okay. 1 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 0 out of 116 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Stayed 7 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Louise

Stayed 5 nights in Jan 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning gem of a hotel

Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

John

Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Stayed 4 nights in Jan 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Stayed 5 nights in Jan 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, well looked after.

Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed 4 nights in Apr 2023

10/10 Excellent

Raphael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend
Stayed 4 nights in Mar 2023

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in your ski vacation at Samoens

The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked
Stayed 4 nights in Jan 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic three night stay

Stayed 3 nights in Jan 2023

6/10 Okay

Miss

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel in every way.

We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
Stayed 7 nights in Aug 2022

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022