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Atria Inn & Suites

2.0 star property

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Photo gallery for Atria Inn & Suites

Front of property
2 Queen Deluxe Suites | Desk, iron/ironing board, free WiFi, bed sheets
1 King Deluxe Suite | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
9727 Fredericksburg Rd, San Antonio, TX, 78240
  • USAA Corporate Office Headquarters
    ‪17 min walk‬
  • South Texas Medical Center
    ‪3 min drive‬
  • Six Flags Fiesta Texas
    ‪9 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Suite

1 King Deluxe Suite | Desk, iron/ironing board, free WiFi, bed sheets

1 King Deluxe Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Deluxe Suites

2 Queen Deluxe Suites | Desk, iron/ironing board, free WiFi, bed sheets

2 Queen Deluxe Suites

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Atria Inn & Suites

Motel with free parking, in the vicinity of The Shops of La Cantera
This smoke-free motel features dry cleaning, a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Atria Inn & Suites offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. 27-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Atria Inn & Suites. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from The Rim Shopping Center and 8 minutes from The Shops of La Cantera
  • Pets welcome for a fee
As a guest of Atria Inn & Suites, you'll find dry cleaning/laundry services and express check-out. Public spaces have free WiFi. Free self parking is available.

This San Antonio motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

9727 Fredericksburg Rd
Atria Inn & Suites Motel
Atria Inn & Suites San Antonio
Atria Inn & Suites Motel San Antonio

Atria Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 256 reviews
Rating 8 - Good. 52 out of 256 reviews
Rating 6 - Okay. 37 out of 256 reviews
Rating 4 - Poor. 27 out of 256 reviews
Rating 2 - Terrible. 31 out of 256 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy

Stayed 1 night in Jun 2025

2/10 Terrible

Danika

Disliked: Room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Seneca

Stayed 3 nights in Jun 2025

2/10 Terrible

Terrie

Travelled with family, Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities
Well this will be my second review of this hotel. I left early today around 2:00 a.m. because when I was going out to walk my friends to their car, there was a man with a trach in his throat and he charged at us and started spitting at us trying to hit us. I continued to call the front desk terrified because my children are in the room. Front desk asked me what they were supposed to do. I asked you I called the police or do you. Can you please send security to find out if everything's okay outside. I'm afraid to go outside. They can tell you tell me well. I guess I'll call the cops but I don't know why I should because all the traffic is because the only people that went through my room were my family members. I went to the hotel to have a wonderful evening and spend it with some friends and family. All I ended up doing is getting very aggravated and made to feel like I was a problem by the front desk. They would not use my itinerary three different times so I had to cancel my reservations and go through virtual calls that lasted hours because no one wanted to cancel my reservation without a fee. I would have never go to this hotel again. They don't even want to keep you safe. I don't understand why no one want to call the police if someone was spitting or attacking their guest. Beware they don't care about their clients or their safety or the safety of their children?
Stayed 1 night in Jun 2025

2/10 Terrible

Terrie

Everything was great at the property but the staff that runs the building refused to use my itinerary information so I lost money on my hotels.com. plus I had to cancel the reservation and go through a whole long virtual call just to get my money back. What is the point of making a reservation? If you will not let us use the reservation have to get our money back through our cards. I think it was impossible to have a reservation year. I try to stay for a week but decided it was just too much for me
Stayed 1 night in Jun 2025

8/10 Good

Terrie

Disliked: Cleanliness
It was pretty nice here. I liked it. Very quiet, big quality I like
Stayed 2 nights in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife was in hospital so i only slept there arriving around 2200 leaving around 0800. I spent 2 nights. The linen, towels were clean. Bed was comfortable, desk clerks were nice. I will use them again.
Stayed 1 night in May 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tamy

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the staff is extremely kind and the
Stayed 3 nights in May 2025

10/10 Excellent

Nora

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

William G

Liked: Cleanliness, staff & service, room comfort

Very good for the price

Very good for the price
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

6/10 Okay

Rito

Stayed 1 night in Apr 2025

6/10 Okay

Sandeep

Business traveller
Liked: Staff & service
Working hours of the office can be extended.
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Liked: Cleanliness
Room was clean everything ok, until i went to take a shower. The knob didnt work and water was super hot. It would of been a great stay but only that.

4/10 Poor

Valorie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were stained and had hair, and they weren’t even properly placed on the mattress. Had to ask for different pillows. Don’t stay unless necessary.
Stayed 1 night in Apr 2025

10/10 Excellent

Layla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love love coming here
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

2/10 Terrible

Gloria

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled bad, like a backed up sewer. The pillows were terrible, they had no support. The area where the hotel was located was nice. The rooms need to be updated.
Stayed 1 night in Apr 2025

8/10 Good

Dennis, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Veronica

Disliked: Staff & service, property conditions & facilities, room comfort

Do not stay here

This was one of the worse experiences of my hotel life. The staff doesn't speak English. The TV in our room dint work & they refused to give us another room. The A/C went out. All in all. Terrible experience.
Stayed 1 night in Apr 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Teresa

Disliked: Cleanliness, property conditions & facilities
Mixed on this place. It had stained and very thin linens/towels, but not “dirty” So it gave the feel of dirty. A/C was good Beds were firm and comfy. I slept pretty good. Window was cracked but “fixed” with glue/clear sealant? Arrival was not particularly friendly- given keys through a drive thru small glass window. Price was cheap so I guess you get what you pay for.
Stayed 1 night in Mar 2025