Best Western Plus Atrium Inn

2.5 star property

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Photo gallery for Best Western Plus Atrium Inn

Lobby
Property amenity
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillow-top beds, desk, laptop workspace
Free daily full breakfast
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Place, Regal Live Oak
    ‪4 min drive‬
  • Place, Olympia Hills Golf Course
    ‪5 min drive‬
  • Place, Methodist Hospital Northeast
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Poolside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room - Disability Access - Non Smoking

  • Sleeps 2

King Room - Non Smoking

  • Sleeps 2

King Room - Poolside - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Poolside - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Pool View - Non-smoking

  • Sleeps 4

Mobility Accessible Poolside King Room with Bathtub

  • Sleeps 2

Similar properties

About this property

Best Western Plus Atrium Inn

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business centre and a meeting room.
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Plus Atrium Inn gets high marks from our customers. During your stay, you'll be close to Schertz Dog Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 6 minutes by car from Laser Legend and 6 minutes from Universal City Dog Park
Best Western Plus Atrium Inn offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Atrium Inn. Free self parking is available.

This Schertz hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Best Western Plus Atrium Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff. Well kept rooms
Stayed 1 night in Dec 2025

8/10 Good

Analise

Very nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The motel was amazing with its amenities! Staff were very nice. Room was clean. The pool and hot tub were amazing. The only complaint I have, is that the beds were terribly hard. That was easy to overlook with all the other things, but would be spectacular with a little bit softer beds. Great stay!!!
Stayed 4 nights in Nov 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent
Stayed 3 nights in Nov 2025

10/10 Excellent

Brittani

Business traveller
Liked: Cleanliness, staff & service, amenities
Outstanding
Stayed 2 nights in Nov 2025

10/10 Excellent

Randall

Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Friendly front dwsk staff. Full breakfast kept refilled. Rooms nice and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ellander

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very clean. The rooms were quite comfortable. We LOVED the atrium. They have a coffee machine that has a great variety and we loved that. Breakfast is really good also.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thelma

Stayed 1 night in Nov 2025

4/10 Poor

Dustin

Liked: Cleanliness
Disliked: Staff & service
Charged me additional 20 dollars to check in an hour early after she told me my room was ready .
Stayed 1 night in Nov 2025

10/10 Excellent

Tremale

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless staff very friendly and helpful
Stayed 4 nights in Nov 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Good pillows. It was nice clean and it did the job.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and staff is very courteous! love this place!
Stayed 1 night in Oct 2025

8/10 Good

Harley, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great pool, great hot tub, friendly staff, breakfast is Ok. Room condition is old and bad. Smells bad. They try to cover the smell with fragrance. I came for the hot tub and price though. Good value, if you think about free parking, close to downtown, and the pool and the hot tub, and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hot tub, large & comfy chairs in the lobby, and very friendly staff :)
Stayed 2 nights in Oct 2025

8/10 Good

Leticia, Arlington

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Beds were okay, hot was nice and breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone is making sure this hotel shines! Service was friendly and helpful. The room was the cleanest I’ve seen without having to pay big bucks! The cleaning service provided upscale gestures in preparing the room. I definitely got more than I expected! Best of all… the room was cooled off upon my arrival! Perfect greeting for the hot Texas day!
Stayed 1 night in Oct 2025

10/10 Excellent

CELENE

Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Business traveller
Very average room/property. Did have refrigerator and microwave. I got the room next to the ice machine, so might have been a better review if I didn’t have to listen to a noisy ice maker all night
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has always been super with my stays here. Thank you.
Stayed 1 night in Sep 2025