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Best Western Plus Roland Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Roland Inn & Suites

Stylish hotel with a clean, organized design and ample parking.
Relax in comfort with a large bed, flat-screen TV, and desk workspace.
Relax by the clear pool surrounded by a tiled deck, featuring a metal ladder for easy access and comfortable lounge chairs and umbrellas.
Enjoy a comfortable stay with a flat-screen TV, microwave, and coffee machine, plus ample storage space and a unique piece of art.
Reception area with a central desk, pendant lights, and a large window offering a view of the surrounding greenery.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
333 Roland Avenue, San Antonio, TX, 78210
  • Frost Bank Center
    ‪4 min drive‬
  • Alamodome
    ‪4 min drive‬
  • River Walk
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Roland Inn & Suites

Hotel in San Antonio with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Plus Roland Inn & Suites offers 69 air-conditioned accommodations with a safe and free newspapers. 43-inch LED televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Roland Inn & Suites. During your stay, you'll be within walking distance of Saint Philip's College - MLK Campus. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute drive from Alamodome and a few minutes from Frost Bank Center
Best Western Plus Roland Inn & Suites offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. The business-friendly Best Western Plus Roland Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star San Antonio hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Roland Inn San Antonio
Best Western Plus Roland Inn
Best Western Plus Roland San Antonio
Best Western Plus Roland
Plus Roland & Suites Antonio
Best Western Plus Roland Inn & Suites Hotel
Best Western Plus Roland Inn & Suites San Antonio
Best Western Plus Roland Inn & Suites Hotel San Antonio

Best Western Plus Roland Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 622 out of 1006 reviews
Rating 8 - Good. 214 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kenneth

Stayed 4 nights in Apr 2025

4/10 Poor

michelle

Liked: Staff & service
Disliked: Cleanliness
We did not expect a 5-star hotel. The sheets were noticeably stained and in the morning found small roaches in our room. The front desk staff were polite. The owner really needs to invest into their hotel and not just see it as a moneymaker.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Dont really know how this has such high ratings it was very average at everything. Not terrible but not that great. Location isnt the greatest, no restaurants close by except for wataburger. Not that safe of an area either. Someones car got broken into in the parking lot over night. If im going thu dan antonio again i would probabky chooses somewhere else for $10 more
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Stay was great

The room was great however the bathroom door kept closing and wouldn't stay open and one of the bathroom bulbs needs replacement
Stayed 1 night in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice customer service
Stayed 1 night in Mar 2025

8/10 Good

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Shower could use a little bit water pressure, otherwise great stay 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

sylvia

Stayed 1 night in Mar 2025

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and nice! Clean!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in issue

I gave this hotel 3 stars primarily due to a very disappointing check-in experience. After a long drive, I arrived on time but had to wait over an hour to get my room. I was told there was an audit error with the bookings, and it seemed I wasn’t the only one affected—a couple was having the same issue. Deborah assisted me, and while I understand these things happen, I feel she could benefit from additional training in handling situations like this. The issue was eventually resolved after they contacted IT support, but I wish that call had been made sooner to avoid the delay. Unfortunately, I wasn't offered anything for the inconvenience, and I only received an apology after asking for an explanation. On a positive note, the hotel itself is wonderful. The cleaning and breakfast staff were friendly, helpful, and truly made a difference. I really appreciated their kindness and hard work.
Stayed 2 nights in Mar 2025

2/10 Terrible

Leighandra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Bed wasn’t comfortable and upon check in they charged my car $75 incidentals front desk explained to us that they had to start charging for that because if they didn’t then it would get taken out there check the room wasn’t even worth what we paid plus an additional charge for incidentals. Beds were terrible. When we walked in our room it smelt bad and had a bad odor. Pressure from water was horrible no hot water
Stayed 1 night in Mar 2025

10/10 Excellent

Shavetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

THOMAS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were doublev charged.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very well trained!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Mar 2025

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel recommend it

Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Dining is great
Stayed 1 night in Feb 2025

8/10 Good

Henry

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Floroniquia

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more parking, the staff is always so friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went in for a 1 night stay & everything was nice & clean. Staff was very nice as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Stayed 1 night in Mar 2025