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Candlewood Suites San Antonio Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Airport by IHG

1 bedroom, down duvets, desk, laptop workspace
BBQ/picnic Area
1 bedroom, down duvets, desk, laptop workspace
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Free airport shuttle

Explore the area

View in a map
418 Portland Rd, San Antonio, TX, 78216
  • Place, North Star Mall
    ‪19 min walk‬
  • Place, San Antonio Zoo and Aquarium
    ‪5 min drive‬
  • Place, Alamo
    ‪9 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, down duvets, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(59 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, desk, laptop workspace

Suite, 1 Bedroom

8.2 out of 10
Very good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, desk, laptop workspace

Suite, 1 Bedroom

7.6 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Candlewood Suites San Antonio Airport by IHG

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
This hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down duvets. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites San Antonio Airport by IHG. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from Alamo
  • Free airport shuttle service
  • Pets welcome for a fee
Candlewood Suites San Antonio Airport by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 8:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
Candlewood Suites San Antonio Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 115 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and comes w kitchenette a plus
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

I should have inspected the room upon arrival

The lady at check-in was excellent, and the gentleman at checkout did not ask about my stay and seemed surprised that I had issues and after mentioning the third one started writing them down. The room itself was nicely laid out, very well stocked with pans and dishes for an extended stay and appeared to be an excellent value for the price. I was extremely impressed to the point that I shot a video and sent it back to my family. However, when I woke up in the morning, after waking up a couple of times overnight to the sounds of kids running around in the room upstairs, the real fun began. It was then that I noticed there was no coffee maker. There were packets of coffee and mugs and sugar, etc. but nothing with which to make coffee. I looked in every cabinet and frankly even looked in the refrigerator. There was free coffee in the lobby, so I brought back 2 cups. Later when I needed to warm one up the microwave struggled to do so. After 20 seconds or so, I think it was actually cooler. The light over the vanity barely lit itself up, and the other light was not that bright so I used the flashlight on my phone to check my shaving. They gave me the room closest to the elevator lobby, and it might have been the runt of the litter and I just had bad luck. Had I noticed these things the night before, I could’ve switched rooms and perhaps not had any of the problems other than the paper thin floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the layout of the room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ruby

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

ARMIN

Stayed 2 nights in Aug 2025

8/10 Good

Crystal, Virginia Beach

Stayed 2 nights in Aug 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

6/10 Okay

Adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
sink had cracks in it , sofa squeaks when you sit on it the tub was peeling at the bottom , other than the experience was AMAZINGGG
Stayed 3 nights in Aug 2025

10/10 Excellent

Edith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Encontramos hormigas en la alberca y en el estacionamiento, tambien les falta recoger basura de los pasillos y la alberca
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE

Stayed 1 night in Aug 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Damian

Travelled with family and small children
Liked: Cleanliness, staff & service
First, they didn't respect my reservation and gave me a smaller room. But it's a good hotel, with adequate facilities and very friendly staff, but I wouldn't recommend it for a family trip. They need to implement an alcohol restriction policy. We were traveling with a family with small children, and there were many people drinking alcohol all day in the pool area. At 4 a.m., drunk people fought in the barbecue area in front of the pool. I couldn't sleep because of the screaming. Police, firefighters, and ambulances arrived. My children also couldn't sleep and were scared.
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Amenities, property conditions & facilities
My truck was broken in to. If facilities were to be upgraded, these break ins would not be so feasible. Manager mentioned it happens every few months.
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernest

Good
Stayed 1 night in Aug 2025

8/10 Good

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kurt, las vegas

Liked: Cleanliness
Staff was very accommodating! But I had to ask for towels, remote control and the burns where hard to turn on.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAMILY VACATION HOTEL

This Hotel was about 20 minutes to 25 minutes from everything that we had planned it's actually a 7 minute drive from the airport which we loved there are a lot of restaurants and shops nearby. There is a Walmart that is 6 minutes a way and we enjoyed having a hotel that close to everything we needed. The rooms were clean and the thing I like most about the hotel is the laundry is free
Stayed 3 nights in Jul 2025

6/10 Okay

Adrian

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Jul 2025

10/10 Excellent

Refugio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Theres no breakfast here geared more as an extended stay hotel. Only clean every 7 days but property was very clean rooms where spacious. They have security so less likely your windows get busted out.
Stayed 5 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 2 nights in Jul 2025

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