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Candlewood Suites San Antonio Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Downtown by IHG

Studio Suite, 2 Queen Beds | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
Suite, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1024 S Laredo St, San Antonio, TX, 78204
  • Place, San Antonio River
    ‪8 min walk‬
  • Place, Market Square
    ‪14 min walk‬
  • Place, River Walk
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites San Antonio Downtown by IHG

Hotel with free parking, near River Walk
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and dry cleaning.
Candlewood Suites San Antonio Downtown by IHG offers 96 air-conditioned accommodations with DVD players and free newspapers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Candlewood Suites San Antonio Downtown by IHG, you'll be within walking distance of River Walk. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 14 minutes by foot from San Antonio River and a 2-minute drive from River Walk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites San Antonio Downtown by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Candlewood Suites San Antonio Downtown by IHG. Free self parking is available.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood San Antonio Downtown
Candlewood Suites Hotel San Antonio Downtown
Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown Hotel San Antonio
Candlewood Suites San Antonio Downtown Hotel
Candlewood Suites Antonio

Candlewood Suites San Antonio Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 746 reviews
Rating 8 - Good. 224 out of 746 reviews
Rating 6 - Okay. 61 out of 746 reviews
Rating 4 - Poor. 28 out of 746 reviews
Rating 2 - Terrible. 28 out of 746 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Liked: Cleanliness
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tonja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dalia

Liked: Cleanliness, property conditions & facilities
Hard to get into and out to attractions
Stayed 1 night in May 2025

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gloria

Travelled with family
Liked: Staff & service
The pool was nice and clean. Free laundry facilities was a plus. Area was close to downtown.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2025

6/10 Okay

Francis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When i booked the room i was listed as pet friendly. After I checked in and sign in and given the room key. I was told that after three strikes a ( complaints) gaist my pet we would have to leave ghe hotel and look for some where else to stay. The young lady was not friendly at all. I told her that if i would have known that , i wouldn't have booked there. We stayed to nights, every time we came in or left , she wouldn't even say have a good day, hello or look at us. Just very rude customer service.
Stayed 2 nights in Mar 2025

6/10 Okay

Tiffany

Stayed 7 nights in Mar 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Stayed 2 nights in Jan 2025

10/10 Excellent

steve, Altamonte Springs

Travelled with family
Very nice and comfortable room. Bed was great. Staff very friendly and helpful in suggesting restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The beds were nice the location was not hard to get to and there are things located close by. But we saw one too many roaches in both of the rooms we paid for. For a place that has kitchenette’s seeing cockroaches is a little concerning
Stayed 2 nights in Dec 2024

6/10 Okay

billy

Liked: Staff & service, property conditions & facilities, room comfort

DIRTY ROOM

Nice Place but was disappointed with the restroom it was dirty and seemed like it was not cleaned. Water was in the tub and the tub was stained with grease . The restroom floor was stained and dirty .
Stayed 1 night in Dec 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was perfect. However, I never realized how much I depend on a tv for a news source until we didn’t have one on this trip. Ask for a room that does not have a Vizio tv.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff willing to go extra mile to assist customers specially the receptionist who checked us in. Clean room, convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Gourav

Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! My husband and I loved it. The beds and pillows are really comfortable. Their comforters are really warm. We loved being able to make our own food and have our own tiny kitchen. There were no obnoxious neighbors. The cleaning lady knocked once to check if we needed anything. The staff was polite. Will definitely stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Sybila

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Richardson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Sonjanique, Houston

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre, Roanoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here every time I visit San Antonio and I have never had a complaints! The staff is friendly and the rooms are always clean!
Stayed 1 night in Jul 2024

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