Hilton Palacio Del Rio

4.0 star property

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Photo gallery for Hilton Palacio Del Rio

Lobby lounge
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Presidential Suite, 1 King Bed | Living area | LCD TV, video game console, pay films
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 S Alamo St, San Antonio, TX, 78205
  • Place, River Walk
    ‪2 min walk‬
  • Place, Henry B. González Convention Center
    ‪2 min walk‬
  • Place, Alamo
    ‪5 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Standard King

9.2 out of 10
Wonderful
(44 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Riverview King

9.2 out of 10
Wonderful
(24 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Two Doubles

9.2 out of 10
Wonderful
(35 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Riverview Two Doubles

9.0 out of 10
Wonderful
(24 reviews)
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

One King Accessible With Bath Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

One King Bay View Accessible Bath Tub

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

One King Bed, City View, Roll In Shower

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

Similar properties

About this property

Hilton Palacio Del Rio

Riverwalk hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2025.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Palacio Del Rio. During your stay, you're just a quick walk from River Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from La Villita and River Walk
Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Coffee Cupboard – On-site coffee shop.
Rincon Alegre – This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (137 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Reception hall
  • Renovated guestrooms - September 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults and USD 12.00 to 25.00 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 764 out of 1109 reviews
Rating 8 - Good. 176 out of 1109 reviews
Rating 6 - Okay. 83 out of 1109 reviews
Rating 4 - Poor. 49 out of 1109 reviews
Rating 2 - Terrible. 37 out of 1109 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very clean & comfortable hotel. Wonderful amenities. Super friendly & helpful staff.
Stayed 2 nights in Oct 2025

8/10 Good

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river walk is incredible, and it is at this hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect. We got the room for a concert at the Alamodome and was able to walk to bars after that were nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Kasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, clean, great staff and right on the River Walk. Definitely recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

8/10 Good

JoeBob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay. Service was friendly and unobtrusive. Would consider another stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay will definitely stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren’t enough words to describe the friendliness and hospitality we experienced. They went above and beyond for us and it made the whole trip!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfection!! Love this hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Melisa

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It had a bad smell by the exit to the Riverwalk, had to buy WiFi or join Hilton rewards, very small fridge. Beds were comfy and view and location was good. Only valet parking available was $55 per night
Stayed 3 nights in Sep 2025

10/10 Excellent

Vincenza, Bartlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to Riverwalk is great
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and staff. I would definitely stay here again!
View at night from 9th floor balcony
Sunrise from 9th floor balcony
Stayed 3 nights in Sep 2025

10/10 Excellent

ILIANA

Stayed 4 nights in Sep 2025

10/10 Excellent

Sade

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha, Snyder

Stayed 2 nights in Sep 2025

6/10 Okay

Amber

Travelled with partner
Liked: Staff & service
Room and bathroom were clean, bathroom was very underwhelming and shower did not get hot. I also paid extra for the breakfast, as it was advertised need and breakfast, but this was very unclear that the breakfast is not exclusive to the hotel which made it very inconvenient. Wee could not order breakfast to our room or take it back… We had to get there very early and wait with regular river walk Visitors/ traffic. I didn’t even use my vouchers. And they didn’t comp me for it. Other than that it’s a nice room balconies are great
Stayed 1 night in Sep 2025

10/10 Excellent

Dannis I

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, great environment
Stayed 2 nights in Sep 2025

10/10 Excellent

Jataysha

Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of construction in the surrounding area
Stayed 3 nights in Sep 2025

10/10 Excellent

Dena, SLC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Veronica

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
For the most part it was ok. My husband and I really enjoyed the Lobby bar and our waitress, Pilar, was awesome. That being said, At 2am a bunch of crickets started chirping in our room. I wasn’t about to wake my kids up to move at 2 am but when I talked to the front desk the next morning the girl’s response was, “well there isn’t anything I can do about it now, you should have called us last night.” , I was just informing them for the next guest, I wasn’t asking for a refund. And also, the next morning we ended up finding several crickets and when I went on to the balcony they were crawling up the wall of the balcony. There is a lot of construction across the street so I assume they are coming from there but either way, I probably wouldn’t choose this hotel again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025