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Kimpton Santo San Antonio - Riverwalk by IHG

4.5 star property
VIP Access

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Photo gallery for Kimpton Santo San Antonio - Riverwalk by IHG

Outdoor pool
Property video
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
431 South Alamo Street, San Antonio, TX, 78205
  • Place, River Walk
    ‪5 min walk‬
  • Place, Henry B. González Convention Center
    ‪7 min walk‬
  • Place, Alamodome
    ‪17 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hemisfair)

Suite, 1 King Bed (Hemisfair) | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hemisfair)

10.0 out of 10
Exceptional
(3 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Downtown View)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Downtown View)

9.6 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (South Town View)

Premium Room, 1 King Bed (South Town View) | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (South Town View)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

Designer toiletries, hair dryer, bathrobes, slippers

Premium Room, 1 King Bed (Spa)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Historic)

Junior Suite, 1 King Bed (Historic) | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Historic)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Historic)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Luxury Suite, 1 King Bed (Historic)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible Bathtub (Historic, Mobility)

Luxury Suite, 1 King Bed, Accessible Bathtub (Historic, Mobility) | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Luxury Suite, 1 King Bed, Accessible Bathtub (Historic, Mobility)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Historic)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Historic)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Historic)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Historic)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (California King)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (California King)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (California King)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (California King)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (California King, Spa)

Designer toiletries, hair dryer, bathrobes, slippers

Premium Room, 1 King Bed (California King, Spa)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Santo San Antonio - Riverwalk by IHG

Luxury hotel with full-service spa and bars/lounges
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, 2 bars/lounges, a 24-hour fitness centre and valet parking are on-site.
Kimpton Santo San Antonio - Riverwalk by IHG offers 347 air-conditioned accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. 46-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Complimentary bicycles and in-room fitness are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Kimpton Santo San Antonio - Riverwalk by IHG, you're just a quick walk from River Walk. Free WiFi in public areas, a free manager's reception and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, aromatherapy or body scrubs at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Within a 10-minute walk of River Walk and Henry B. González Convention Center
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Santo San Antonio - Riverwalk by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 7 meeting rooms and coworking spaces. Event space at this hotel measures 13000 square feet (1208 square metres) and includes conference space. The luxury Kimpton Santo San Antonio - Riverwalk by IHG also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. For a fee, parking is available.

This 4.5-star San Antonio hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dean's Steak & Seafood – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The Study at Dean's – On-site cocktail bar. Open daily.
Tenfold Rooftop – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 56 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 40 for adults and USD 15 to 30 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Dean's Steak & Seafood
  • Tenfold Rooftop
  • The Study at Dean's

Things to do

  • 24-hour gym
  • Bicycle tours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (107 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.55 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults and USD 15 to 30 for children
  • Valet parking fee: USD 56 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kimpton Santo by IHG
Kimpton Santo an IHG Hotel
Kimpton Santo San Antonio Riverwalks by IHG
Kimpton Santo San Antonio - Riverwalk by IHG Hotel
Kimpton Santo San Antonio - Riverwalk by IHG San Antonio
Kimpton Santo San Antonio - Riverwalk by IHG Hotel San Antonio

Kimpton Santo San Antonio - Riverwalk by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 552 out of 694 reviews
Rating 8 - Good. 77 out of 694 reviews
Rating 6 - Okay. 33 out of 694 reviews
Rating 4 - Poor. 12 out of 694 reviews
Rating 2 - Terrible. 20 out of 694 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edgar

Stayed 3 nights in Oct 2025

2/10 Terrible

Frances

Disliked: Staff & service

Disappointing Stay at Kimpton Santo Nowhere Near “

We chose Kimpton Santo expecting an upscale experience in San Antonio but it was anything but that. No Guest Priority: Most luxury hotels with popular bars or restaurants offer reserved areas for hotel guests. Not here expect to stand at the bar with the general public at the rooftop bar, even as a hotel guest. Valet Nightmare: Valet is $70 per night, and each time we requested our car, it took 30+ minutes to get it. For a supposedly high-end property, this kind of delay is unacceptable. Poor Room Conditions: The room had a noticeable, unpleasant smell that only disappeared after we dropped the AC to 69°. That shouldn’t be the solution in a hotel at this price point. Housekeeping & Service Failures: Our room was not serviced once during our stay despite being out from 9 AM to 5 PM and again from 6 PM to midnight. When I called the front desk (after several tries because no one answered), I requested water, coffee pods, and clean towels. Two hours later, nothing had arrived. We literally had to shower using towels that had been on the floor for over 24 hours. Poor Communication, Minimal Effort: When I mentioned all this at checkout, the staff was kind and apologetic and took $50 off our bill, but that small gesture doesn’t make up for the lack of luxury, efficiency, and basic hospitality throughout our stay. Save yourself the frustration and book elsewhere
Stayed 2 nights in Oct 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 rooftop bar was very nice, house drink specials were good.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 3 nights in Oct 2025

10/10 Excellent

Beverly

Stayed 2 nights in Oct 2025

10/10 Excellent

Aesha

Stayed 2 nights in Oct 2025

10/10 Excellent

Ralph

Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Women in mind

Very clean room, provided slippers, magnifying mirror was very thoughtful, high quality hair blow dryer which was also thoughtful. I very much appreciate bathrooms that are user friendly for women- thank you!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice luxury hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

TANVEER

Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful onsite restaurant and bar. Great staff. Clean and comfortable rooms. Overall as lovely as expected. Love Kimpton!
Stayed 4 nights in Sep 2025

10/10 Excellent

STAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room. Service and food in restaurant and bar was excellent. Morning coffee bar and wine happy hour were nice bonus
Stayed 3 nights in Oct 2025

10/10 Excellent

Xiaohan

Stayed 3 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
okay
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Beautiful
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed by Kimpton Santon- beautiful and comfortable - very convenient location too - rooftop bar & lobby area gorgeous. Comfy beds - great front desk setvice
Stayed 1 night in Oct 2025

10/10 Excellent

Tashaun

Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Julyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. I got a flat tire and the valet actually put the spare on!
Stayed 2 nights in Oct 2025

10/10 Excellent

Darcey

Stayed 1 night in Sep 2025

10/10 Excellent

Darcey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing from check in to check out! I will definitely stay here again!!
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Stayed 1 night in Oct 2025