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SpringHill Suites by Marriott San Antonio Medical Center/NW

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio Medical Center/NW

Premium bedding, pillow-top beds, in-room safe, desk
Flat-screen TV, video game console, pay films
Free daily continental breakfast
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3636 NW Loop 410, San Antonio, TX, 78201
  • Place, Wonderland of the Americas Mall
    ‪2 min walk‬
  • Place, Methodist Hospital Texsan
    ‪10 min walk‬
  • Place, Oak Hills Country Club
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed, Bathtub (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV, video game console, pay films

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(20 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

SpringHill Suites by Marriott San Antonio Medical Center/NW

Hotel with free breakfast, steps from Wonderland of the Americas Mall
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available once per stay.
SpringHill Suites by Marriott San Antonio Medical Center/NW offers 112 accommodations with video game consoles and a safe. This accommodation is furnished with twin sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott San Antonio Medical Center/NW. During your stay, you're just a quick walk from Wonderland of the Americas Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Wonderland of the Americas Mall and 11 minutes by car from San Antonio Botanical Gardens
SpringHill Suites by Marriott San Antonio Medical Center/NW offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 390 square feet (35 square metres) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott San Antonio Medical Center/NW. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 390 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott NW Hotel San Antonio
SpringHill Suites Marriott San Antonio NW
Springhill Suites San Antonio /Northwest Hotel
Springhill Suites San Antonio /Northwest
SpringHill Suites Marriott San Antonio /NW
SpringHill Suites Marriott San Antonio /NW Hotel
SpringHill Suites Marriott San Antonio /NW
SpringHill Suites by Marriott San Antonio Medical Center NW
SpringHill Suites Marriott /NW Hotel
SpringHill Suites Marriott /NW
Springhill Suites San Antonio Medical Center/Northwest
Springhill Suites Marriott Nw

SpringHill Suites by Marriott San Antonio Medical Center/NW Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente hotel muy satisfechos con todo el servicio el mejor desayuno!
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rollin

Liked: Cleanliness, staff & service, property conditions & facilities
N A
Stayed 1 night in Sep 2025

8/10 Good

Sharad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good.suggestion have high protein at b fast.
Stayed 2 nights in Sep 2025

6/10 Okay

Garret

Liked: Staff & service, amenities
Got woken up from a nap to be asked why I was in the room i was given? Like because that’s one I was assigned???? Idk how else to answer that >:/ Wasn’t too happy about that. the room had a bad old shaggy carpet smell as well, would have been nice to of maybe have used air freshener in there…..
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet Staff and Clean Rooms

Staff was super sweet, and a nice clean cold room. Water pressure was super good and not crummy like you typically get in a hotel. Breakfast definitely could’ve been better but we’ll definitely stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean when I got there. Housekeeping also did a great job while I was away during the day. Despite the major roads around, the room was very quiet. Overall it was a great experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Enrique Javier, Bal Harbour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Betzabe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rose

Travelled with family, Travelled with group
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Aaron

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor Management

Stayed 5 days, had problems for 4 to include a cricket one day and a roach the next. On the last day the staff failed to clean the room. Was told that the manager would give me a call when he got in and 2 days later still no call.
Stayed 5 nights in Aug 2025

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is safe and the Target next door is a plus
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny, Jacksonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean room and great shopping options walking distance
Stayed 2 nights in Aug 2025

4/10 Poor

Brenda

Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

10/10 Excellent

MELISSA

Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel L

Stayed 1 night in Aug 2025

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, staff were nice and professional. Room were overall clean and spacious. Quiet when we were staying. Convenient location. No complain. Bed were nice and comfy. The only thing I didn’t like was the pillow. It was smaller than normal one. But overall, great hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Melany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025