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TownePlace Suites by Marriott San Antonio Northwest

3.0 star property

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Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

Porch
Property amenity
Fridge, microwave, stovetop, dishwasher
Outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
5014 Prue Rd, San Antonio, TX, 78240
  • Place, USAA Corporate Office Headquarters
    ‪7 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪7 min drive‬
  • Place, South Texas Medical Center
    ‪8 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, Multiple Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds (Hearing Accessible)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott San Antonio Northwest

Family-friendly hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
TownePlace Suites by Marriott San Antonio Northwest offers 123 accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott San Antonio Northwest. During your stay, you're just a quick walk from USAA Corporate Office Headquarters. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from USAA Corporate Office Headquarters and a 5-minute drive from University of Texas at San Antonio
  • Pets welcome for a fee
TownePlace Suites by Marriott San Antonio Northwest offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the family-friendly TownePlace Suites by Marriott San Antonio Northwest. Parking is available for a fee.

This 3-star San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 5.12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 5 per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 5.12 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

TownePlace Suites by Marriott San Antonio Northwest Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

The rooms are nice and clean. The beds are super comfortable. The staff is so helpful and nice. Will stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Misleading photos on the website. Property looks older in person. Not very clean down the halls because guest are told to leave their overflowing trash in the hallway and someone will empty it. Takes a while for someone to get to it so you’ll be walking through trashy halls for a while. Ok breakfast. Nothing fancy. But you get what you pay for so I’m satisfied with the stay. If you want luxury then you’ll need to go pay luxury prices. Won’t find it here. Staff was very friendly and accommodating to our needs. Probably was the best thing about the stay
Stayed 3 nights in Jul 2025

10/10 Excellent

jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean stayed for the kitchen

I liked the kitchen, I didn’t get to use the pool but it looked nice, breakfast was good, it was a one night stay, close to i10
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Janie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms could use an upgrade. We stayed on 1st floor. Everything else was great. Staff was very friendly and helpful. Enjoyed the breakfast and swimming pool.
Stayed 2 nights in Jun 2025

8/10 Good

Jorge

Stayed 2 nights in Jun 2025

8/10 Good

Linda

Stayed 4 nights in Jul 2025

4/10 Poor

Jajuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

William T

Stayed 1 night in Jul 2025

4/10 Poor

Nancy

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and get you anything you want when you need it
Stayed 4 nights in Jul 2025

10/10 Excellent

Ricardo

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Manager is literally the best and nicest ever I’ve had to extend my stay multiple times and anything you need they are on it
Stayed 7 nights in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Maricela

Stayed 4 nights in Jun 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bathroom was dirty when we arrived, scheduled housekeeping twice and it was cleaned neither time they performed duties when specifically stated to lobby desk. Housekeeping hours are very spread out and no rough time given to accommodate cleaning
Stayed 7 nights in Jun 2025

2/10 Terrible

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy room

Room was dirty.
Stayed 2 nights in Jul 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was really friendly and accommodated I’d stay there again
Stayed 3 nights in Jun 2025

6/10 Okay

Christopher

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were terribly hard and uncomfortable and pillows were way too soft.
Stayed 2 nights in Jun 2025

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and management go above and beyond to accommodate the guest. Very friendly and excellent customer service. A big thank you to Felipe and Christian.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Jr

Travelled with family
The hotel staff is amazing. Outstanding customer service, friendly, and went above and beyond to meet our requests. I highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Umamaheswaran

Stayed 1 night in Jun 2025