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TownePlace Suites by Marriott San Antonio Northwest

3.0 star property

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Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

An outdoor patio area with a pergola, stone fire pit, and a grill.
A hotel room with a large bed, a sofa, a desk, and a TV.
A modern hotel kitchen with red chairs, a coffee machine, and various food items on the counter.
Lobby
A swimming pool with a tiled edge, surrounded by lounge chairs and palm trees.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5014 Prue Rd, San Antonio, TX, 78240
  • Place, Huebner Oaks
    ‪5 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪7 min walk‬
  • Place, Crystal Ice Palace
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, Multiple Beds

A hotel room with two beds, a sofa, a desk, and a TV.

Studio, Multiple Beds

8.4 out of 10
Very good
(44 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk, and a TV.

Deluxe Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a TV.

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a telephone, a red armchair, a floor lamp, and a painting on the wall.

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a telephone, a red armchair, a floor lamp, and a painting on the wall.

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk, and a TV.

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds (Hearing Accessible)

A hotel room with two beds, a sofa, a desk, and a TV.

Studio, Multiple Beds (Hearing Accessible)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a telephone, a red armchair, a floor lamp, and a painting on the wall.

Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

TownePlace Suites by Marriott San Antonio Northwest

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
TownePlace Suites by Marriott San Antonio Northwest offers 123 accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott San Antonio Northwest. During your stay, you're just a quick walk from USAA Corporate Office Headquarters. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from South Texas Medical Center and a few minutes from University of Texas at San Antonio
  • Pets welcome for a fee
TownePlace Suites by Marriott San Antonio Northwest offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the family-friendly TownePlace Suites by Marriott San Antonio Northwest. Parking is available for a fee.

This 3-star San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 5.12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 5 per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 5.12 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

TownePlace Suites by Marriott San Antonio Northwest Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to visit this hotel when I come to visit family
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast was good every morning
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
I was surprised with how good the breakfast was. extra attention by the staff was given to prepare the food
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juan Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent size for what was needed. Staff was great upon my arrival due to minor accident with one of the kids. Great location too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome. Loved that check out is noon. Breakfast was good as well.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

RUSLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great manager
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in the staff was super friendly, every single one of them. The room was already ready and we had gotten to town early. They helped us with every question we had or if we needed anything extra no hesitation. 10 out of 10 I would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joan Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Great place, pleasant staff, clean, good breakfast, close to food and shopping.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
The rooms were clean and the front desk staff were nice and helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Suman

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean breakfast was great everyday we were there.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great clean comfortable room and super courteous staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Balakrishnan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were exceptionally kind to my family and me, and the complimentary use of the laundry facilities was a wonderful surprise. The room was comfortable and well maintained, and the breakfast was enjoyable. Overall, we had a great stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ARUNKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good stay. We enjoyed a lot...
Stayed 1 night in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service
Staff was great! Reserved and paid for king suite but was given two queen room, Needs updated
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

MELDA

Liked: Cleanliness, staff & service, amenities
The room was big.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ave

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The AC did not work well. The pool was inoperable ( beyond anyone’s control). But was overall a good stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

anish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean property with friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Everything was awesome, fast check in, breakfast is good, overall great experience
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Melissa Ann

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds hard as a rock, room dirty and dated decoration. Water marks on ceiling, leaking water in lobby halleay. Door to room had to be opened with shoulder becsuse it stuck so bad. Staff friendly
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel overall seemed mostly clean but was outdated and shabby. The couch in our room was stained, the pull out mattress had old blood on it, and some of our sheets had holes. One of the reasons we chose this was based off breakfast reviews and it was just average. If there was a high volume of people, there was a great struggle to keep up with food and refill. It was ok, but I've definitely had better hotel breakfast and would choose a different hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Everything was perfect. My son’s felt like right at home.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious. Staff was very friendly. We’d definitely stay here again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lizeth

Liked: Amenities
The location was accessible, the breakfast was good and full of different options. We had a great time. Definitely coming back.
Stayed 3 nights in Nov 2025

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