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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Lobby
Terrace/patio
Snack bar
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪7 min walk‬
  • Six Flags Fiesta Texas
    ‪19 min walk‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites By Wyndham San Antonio At The Rim

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 603 reviews
The price is €88
includes taxes & fees
3 Sept - 4 Sept
La Quinta Inn & Suites By Wyndham San Antonio At The Rim

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free breakfast, a short walk to The Rim Shopping Center
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with a hairdryer and free toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru By Hilton San Antonio At The Rim, Tx gets good marks from our customers. During your stay, you're just a quick walk from The Rim Shopping Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness centre, a front desk safe, and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 911 reviews
Rating 8 - Good. 177 out of 911 reviews
Rating 6 - Okay. 79 out of 911 reviews
Rating 4 - Poor. 25 out of 911 reviews
Rating 2 - Terrible. 33 out of 911 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kugsun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and close to six flags. Only thing you may want to be aware is they charge you $10 parking fee upon checking in which is not listed anywhere.
Stayed 1 night in May 2025

6/10 Okay

Ikeriya

Liked: Cleanliness, staff & service
Nice hotel clean. Rooms are just not so roomy! :)
Stayed 2 nights in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine but parking was extra

The hotel was fine. I was dissappointed that they charged $10 for parking. This is a very basic hotel, and it didn't seem to be in a majorly trafficked area.
Stayed 1 night in May 2025

6/10 Okay

Delia

Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable. Kimberly at the front desk was great!
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Falta mucha limpieza en las áreas comunes, no limpian la piscina ni su alrededor, colillas de cigarrillo desde el primer día que me hospedé hasta mi salida seguían en el mismo lugar. Cuando recibí la habitación la limpieza estaba mediocre, había suciedad en el piso, solicité sábanas y toallas porque no las cambian, el desayuno estuvo bien y el personal del mostrador es atento.
Stayed 2 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Kim

Stayed 2 nights in May 2025

6/10 Okay

Joe

Travelled with family

To little 4 to much.

It was clean and cool, but for the price there wasnt a coffee machine or a microwave in the room. The room didn't have an iron but as soon as i asked for one the staff got it to me. Some one damaged the iron. So kuddos o. The desk guy.
Stayed 1 night in May 2025

10/10 Excellent

Alton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location helped make our decision to stay here. On a Friday morning, breakfast was scarce, not much of anything and that was around 8 AM. Saturday morning breakfast was really good and lot of choices.
Stayed 2 nights in May 2025

10/10 Excellent

Stacie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a lot of hotels due to traveling for work. This one is extremely clean, and parking is free.
Stayed 1 night in May 2025

10/10 Excellent

Federico

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner wouldn't always work and be on. Luckily we had a fan with us. Friendly staff. Good location for six flags and 20 minutes from Seaworld and riverwalk.
Stayed 3 nights in May 2025

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time stay

Stayed 1 night in May 2025

6/10 Okay

Hannah

Travelled with family

Sufficient for one night

The beds seemed very small, like doubles despite the fact they said they were queen. The room was a little smaller than hoped for but it was sufficient. It was some what clean but not sparkling. The person who checked us in was okay but not inviting. Stay was average.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adriana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely good for our family since we have a fur baby and we were very welcomed with him..
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great easy time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jewel, Carlsbad

Stayed 2 nights in Mar 2025

4/10 Poor

Deborah

It is very sad that y’all did not try to accommodate us when we paid for one night and we have no control of the hospital changing a surgery date and y’all would not extend our stay to the next day
Stayed 1 night in Apr 2025

6/10 Okay

Noah

Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Stayed 2 nights in Apr 2025