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Hotel San Carlos Plaza

3.0 star property

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Photo gallery for Hotel San Carlos Plaza

3 outdoor pools
3 outdoor pools
Lobby
Superior Room, Multiple Beds, Balcony, Ocean View | Terrace/patio
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Paseo Mar de Bermejo, Los Algodones, San Carlos, SON, 85506
  • Place, Los Algodones
    ‪4 min drive‬
  • Place, Piedras Beach
    ‪5 min drive‬
  • Place, San Francisco Beach
    ‪11 min drive‬
  • Airport, Guaymas, Sonora (GYM-General Jose Maria Yanez Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.0 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Luxury Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds, Balcony, Ocean View

Luxury Room, 2 Double Beds, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Luxury Room, 2 Double Beds, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Multiple Beds, Ocean View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds, Balcony, Ocean View

Superior Room, Multiple Beds, Balcony, Ocean View | Living area | 32-inch flat-screen TV with cable channels, TV

Superior Room, Multiple Beds, Balcony, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, Multiple Beds, Balcony, Ocean View

Presidential Room, Multiple Beds, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Presidential Room, Multiple Beds, Balcony, Ocean View

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Sea of Cortez Beach Club
  • Pool
  • Hot tub
  • Parking included
  • Air-conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is €157
includes taxes & fees
30 Dec - 31 Dec
Sea of Cortez Beach Club

About this property

Hotel San Carlos Plaza

Beachside hotel with 3 outdoor pools
Spend the day playing on the beach then return to dine at one of Hotel San Carlos Plaza's 2 restaurants. Change of towels is available on request
Hotel San Carlos Plaza offers 173 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

This San Carlos hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos Plaza. During your stay, you'll be within walking distance of Los Algodones. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 3-minute drive from Los Algodones and a few minutes from Cerro Tetakawi
There are 2 restaurants on site, along with a nearby corner/local shop. WiFi is free in public spaces. Hotel San Carlos Plaza offers its guests 3 outdoor swimming pools. Event space at this hotel measures 244 square feet (23 square metres) and includes conference space. Spa services, a terrace, and gift shops/newsstands are also featured at Hotel San Carlos Plaza. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Carlos hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 12:30 PM.
Hotel San Carlos Plaza has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 290 to 350 for adults and MXN 180 to 250 for children
  • 2 restaurants
  • Private picnics

Things to do

  • 3 outdoor pools
  • Designer stores
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 244 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 290 to 350 for adults and MXN 180 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

HOTEL SAN CARLOS PLAZA Hotel
HOTEL SAN CARLOS PLAZA San Carlos
HOTEL SAN CARLOS PLAZA Hotel San Carlos

Hotel San Carlos Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 665 reviews
Rating 8 - Good. 150 out of 665 reviews
Rating 6 - Okay. 109 out of 665 reviews
Rating 4 - Poor. 67 out of 665 reviews
Rating 2 - Terrible. 67 out of 665 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing, just the rooms needs some renovation, there was not hot water, but besides that the experience was amazing!!!
Stayed 2 nights in Sep 2025

8/10 Good

gisela mier, el paso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El desayuno malo, muy pocas opciones para ser buffet . En el registro muy tardado como 40 min tuvimos que hacer fila por que tenian a un grupo grande en alguna conferencia y eso hizo muy tardado el proceso, creo que deberian separar las lineas cuando tengan ese tipo de grupos para no afectar a los otros huespedes. Y ni agua ofrecen miestras esperamos
Excelentes atardeceres, agua super calientita en las albercas
Area de albercas muy bonita y muchas areas para estar
Cuatos con excelente vista
Stayed 2 nights in Aug 2025

6/10 Okay

Yovhana

Stayed 2 nights in Sep 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
THEY COULD NOT ACCOMODATE ME AS THEIR AC UNITS WERE NOT WORKING. DESPITE PAYING $750 FOR MY RESERVATION, THE HOTEL REFUSED TO PAY ME BACK MY MONEY. I GUESS I'M AT LEAST HELPING THEM PAY TO FIX THEIR AC'S. EVEN EXPEDIA CLAIMS NO FAULT DESPITE KNOWING THIS PROPERTY SHOULD NOT BE HELD OUT FOR RENT.
Stayed 4 nights in Sep 2025

4/10 Poor

Shelby

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Alejandro

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Hotel didn’t have air conditioner and where moved to sea of Cortez instead of the actual hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony L.

Disliked: Cleanliness, staff & service, property conditions & facilities
This place has really gone down to tubes. Sad to see. It's unfortunate, first room the cold water didn't function. The second room it functioned but was warn out and the windows to the ocean were so dirty you could bearly see out.
Stayed 2 nights in Sep 2025

4/10 Poor

MARTHA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Needs lots of care.

First room flooded so we got moved to anothwr room which had no fridge nor microwave. Lightning in barhroom/ sink is very minimal and things are old outdated and stained. There are no icemachines so if you need ice you have to to to thw restaurant and get it from a cooler. A day before our check out someone walked into our room without knocking or announcing and I was half dressed. I didn't feel safe anymore so my daughtwr and I decided to leave one day before our original plans. I paid 800 dollars for 3 nights! Mind blowing. However, staff was very friendly and helpful especially front desk and housekeeping.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jesus, Río Rico

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avía rentado un cuarto “Luxuary” con balcón y en cuanto llegue me dieron un cuartó básico cualquiera. Les desmonté el que avía rentado y le echaron la culpa al Expedia que era equivocación de la compañía. Y luego la manejadora me quiera cobrar extra por el cuarto que ya avía pagado y que cambiaron la pajina en frente de mi para que no me hacían el válido el reclamo. Tome captura de pantalla y ayun así no me lo hicieron válido. El aire acondicionado del cuarto no sirva para nada. Fui a recepción si lo podían arreglar y no me ayudaron. Me quedé encerrada en el elevador porque no funcionaba y peor del caso no tenía aire. el hotel estaba sucio y oía feo! El buffet ni se diga caro y malo..Persimo servicio.
Stayed 3 nights in Sep 2025

2/10 Terrible

Everardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PÉSIMO servicio por parte del personal del hotel desde los recepcionistas hasta la gerente, teniendo mi habitación pagada abandone el hotel y me fui a otro, no lo recomiendo en lo absoluto
Stayed 1 night in Sep 2025

10/10 Excellent

Elsa

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Great family hotel. Right on the beach, 3 pools, water slides, and a carousel in the lobby!
Stayed 3 nights in Aug 2025

4/10 Poor

Alberto

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too old, well located, overall price don’t worth it
Stayed 1 night in Aug 2025

2/10 Terrible

Carmina

Travelled with family and small children
Disliked: Cleanliness, staff & service
I had the worst experience ever
Stayed 1 night in Aug 2025

4/10 Poor

Miroslava Wilson

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las playas no estaban limpias
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer Lynette

Stayed 1 night in Jul 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Ramya

Travelled with family
Liked: Property conditions & facilities, room comfort

Horrible experience

Water was shut off the whole night due to a plumbing problem. Since 8pm the day we checked and the 8am the day we checkout , there was no water in bathroom , no water for toilet , no water for brushing and all basic things in the morning . We just came back from pool and trying to bath but there was no water and we all had to go to bed without taking bath with the chlorine smell on the body. Kids were completely terrified without water the whole night as there was no drop of water in bathroom. Whenever we ask the reception they were kept on saying 1 hr , 10 mins water will be back but it came only the next day morning 8am. We asked for compensation atleast during the checkout , they said they can’t do that . They promised to give a 50% reduction in next stay but that email has not come until now. It was totally horrible experience and I would NOT recommend to anybody. This hotel is overrated .
Stayed 1 night in Jul 2025

4/10 Poor

ELIA, Rio Rico

Stayed 2 nights in Jul 2025

4/10 Poor

Maurice

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not belive the 4 star review on this hotel.....I give this honestly a 1 star and the star is only because the AC was working. There's too much to say that was horrible about this hotel but I'll give a few that people might care about. The rooms are so old looking, the bathtub is way higher than the floor you stand on, so be careful with that! And the wifi password changes almost daily and it's very spotty. Not to mention WHEN YOU SHOWER, the water is so weak and so little, that you take a while to really shower and get clean.....horrible choice. Overall, I wouldn't go back....
Stayed 7 nights in Jul 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service
Rooms are starting to show age. A/C unit thermostat not working properly. In my opinion the room level I rented should have small fridge and maybe a microwave oven.
Stayed 3 nights in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend time with family.
Stayed 4 nights in Jul 2025

2/10 Terrible

Mayra

Stayed 3 nights in Jul 2025

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our very first time experiencing San Carlos plaza was seven years ago, and our stay was phenomenal. The room we were assigned was tip top condition, from the entrance of the hotel to the room was great. This time, our overall experience was nothing compared to the first time we visited San Carlos Plaza. In the 7 years, unfortunately San Carlos Plaza has deteriorated, from the entrance of the hotel having no AC to the rooms being outdated and not updated as you would expect from a big resort brand. Unfortunately for us, the door did not completely shut and was badly damaged, the primary door lock did not work, our sink was cracked, the caulking inside the bathroom near tub and toilet looked poorly done. The drainage on both bathtub and sink would get extremely clogged. Multiple outlets (not working) the light switches did not work, the lighting was poor, the light shade DISGUSTING! The bedding (white sheets) had multiple yellowing stains, furniture super outdated, on one occasion, I requested a broom to sweep up the sand the kids were bringing up, and when we got our room service, the lady did not pick up the dirt that I had piled up near the side of the wall. Our overall experience, our stay was not the greatest, but the staff are all very kind, polite and professional! Unfortunately for us, we would opt out of staying in San Carlos Plaza in the future.
Stayed 3 nights in Jul 2025