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Casa Rosa Hotel & Spa

3.0 star property

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Photo gallery for Casa Rosa Hotel & Spa

Restaurant
Royal Room | Living area | 50-inch Smart TV with cable channels, TV
Restaurant
Front of property
Deluxe Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Avenida 5 de mayo, 29, San Cristóbal de las Casas, CHIS, 29240
  • Place, San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪5 min walk‬
  • Place, Plaza 31 de Marzo
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪117 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room

Royal Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Royal Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room

Business Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Business Room

  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
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About this property

Casa Rosa Hotel & Spa

Hotel with free parking, 6-minute walk to San Cristóbal de las Casas Cathedral
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, free use of bicycles and a 24-hour front desk. Change of towels is available on request
Casa Rosa Hotel & Spa offers 9 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
During your stay at Casa Rosa Hotel & Spa, you're just a quick walk from San Cristóbal de las Casas Cathedral. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes complimentary bicycles
  • Just a 4-minute walk from Mesoamerican Museum of Jade and 6 minutes on foot from San Cristóbal de las Casas Cathedral
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Casa Rosa Hotel & Spa. Free self parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

Casa Rosa Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 9 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 350
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Rosa Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Casa Rosa Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous boutique. It is very very pink and beautiful. The rooms all have a unique design and layout and ours was great. The water is very hot in the shower and heat is provided as San Cristóbal de San be cold at night. The breakfast was fantastic and I liked that they have many options. The staff was great and gave us everything we needed. One thing I noticed was the Internet was a bit slow and had trouble connecting at times, but it could have been because of the weather. Overall I recommend anyone looking for a quiet nights sleep and a great boutique to stay here.
Stayed 1 night in Nov 2023

10/10 Excellent

Marvila

Stayed 1 night in Sep 2025

8/10 Good

kocx

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mucho ruido de niños, zancudos en las habitaciones y humo que se mete a las mismas...
Stayed 2 nights in Dec 2023