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Gran Hotel El Encanto

3.0 star property

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Photo gallery for Gran Hotel El Encanto

Pool
Interior
Exterior
Outdoor dining
Outdoor dining

Reviews

4.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

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#27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250
  • Place, Arches of Carmen
    ‪3 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪118 min drive‬

Room options

View all photos for Double Room Classic

In-room safe, desk, free cots/infant beds, free WiFi

Double Room Classic

  • Sleeps 4

Double Room

  • Sleeps 4

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About this property

Gran Hotel El Encanto

Historic hotel with coffee shop/cafe and restaurant
This smoke-free hotel features a restaurant, a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities.
Gran Hotel El Encanto offers 28 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Gran Hotel El Encanto, you're just a quick walk from Arches of Carmen. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Steps from Arches of Carmen and 5 minutes on foot from Santo Domingo Handicraft Market
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A business centre and meeting rooms are available. The business-friendly Gran Hotel El Encanto also features a garden, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

Bellas Artes – On-site restaurant. Guests can enjoy drinks at the bar.
Las Delicias – On-site café.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bellas Artes
  • Las Delicias

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas

Gran Hotel El Encanto Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. Desesperante.