4/10 Poor
juleigha
3 Feb 2026
Disliked: Cleanliness, staff & service, amenities
upon arrival after driving for 12+ hrs, i was told my reservation was cancelled with no explanation despite me showing confirmation # & multiple emails with all the necessary info. she ended up charging me 400$. i had booked & reserved my stay at 333$. had also reached out to confirm a view from balcony. once in the room, the curtains didn’t work properly & i was looking at a parking lot and another hotel. despite the property CONFIRMING that i’d have a full boat view. there were multiple large stains on the floor as well as a literal STAPLE laying on the ground that my guest STEPPED on. the room was very outdated and neglected , the hot tub was completely broken- the whole time i was there, and the cherry on top was hearing the worker finesse someone else the same way she did me. claimed they didn’t have a reservation & charged them more.

juleigha
Stayed 3 nights in Jan 2026























