The host was initially responsive and accommodating, even allowing my friend to stay. However, the experience quickly turned negative when I raised a concern about the pool, which was not disclosed as a paid amenity at the time of booking. In addition, the room we were given was not the same as what I had booked; according to the caretaker, it was changed at the last minute. Instead of addressing these issues professionally, the host was dismissive and, even more disappointing, compared me to her as a parent — which was both inappropriate and offensive. This lack of transparency and professionalism made the stay highly unsatisfactory. While the host showed some responsiveness at first, the overall experience was unacceptable.