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Hotel Monte Campana Heredia

3.0 star property

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Photo gallery for Hotel Monte Campana Heredia

3 outdoor pools
Living area
Property grounds
Family Studio, 1 Bedroom, Jetted Tub, Poolside | View from room
Standard Room | Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
5 km norte de la Iglesia de Barva, Birri de Santa barbara, Jesús, Heredia, 404004
  • Costa Rica Convention Center
    ‪15 min drive‬
  • Hacienda Alsacia
    ‪23 min drive‬
  • Multiplaza Mall Escazu
    ‪23 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Studio Suite, 1 Bedroom, Poolside

Family Studio Suite, 1 Bedroom, Poolside | 1 bedroom, down duvets, blackout curtains, free WiFi

Family Studio Suite, 1 Bedroom, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Comfort Suite, 1 King Bed, Refrigerator, Poolside

View from room

Comfort Suite, 1 King Bed, Refrigerator, Poolside

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House

Tree House | 1 bedroom, down duvets, blackout curtains, free WiFi

Tree House

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Double Bunk Beds

View all photos for Family Studio, 1 Bedroom, Jetted Tub, Poolside

View from room

Family Studio, 1 Bedroom, Jetted Tub, Poolside

  • 26 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, down duvets, blackout curtains, free WiFi

Basic Twin Room

  • 13 sq m
  • Sleeps 8
  • 2 Double Bunk Beds

View all photos for Exclusive House

Exclusive House | 1 bedroom, down duvets, blackout curtains, free WiFi

Exclusive House

  • Sleeps 7
  • 1 Double Bed, 1 Double Bunk Bed and 1 Single Sofa Bed

View all photos for Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View | Jetted bathtub

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

1 bedroom, down duvets, blackout curtains, free WiFi

Traditional Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Tree House, 2 Double Beds, Balcony, City View

Panoramic Tree House, 2 Double Beds, Balcony, City View | 1 bedroom, down duvets, blackout curtains, free WiFi

Panoramic Tree House, 2 Double Beds, Balcony, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, down duvets, blackout curtains, free WiFi

Deluxe Studio Suite

  • 167 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Room

Standard Room | Bathroom | Bathtub, deep-soaking bathtub, towels

Standard Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Chalet

Exclusive Chalet | 1 bedroom, down duvets, blackout curtains, free WiFi

Exclusive Chalet

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Family House, 3 Bedrooms, Kitchen, City View

Family House, 3 Bedrooms, Kitchen, City View | 1 bedroom, down duvets, blackout curtains, free WiFi

Family House, 3 Bedrooms, Kitchen, City View

8.0 out of 10
Very good
(1 review)
  • 139 sq m
  • City view
  • Sleeps 12
  • 4 Single Beds, 2 Large Single Bunk Beds and 2 Double Beds

View all photos for Family Cabin, Refrigerator, Mountain View

1 bedroom, down duvets, blackout curtains, free WiFi

Family Cabin, Refrigerator, Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Double Bed

View all photos for Family House, 2 Bedrooms, Kitchen, City View

Family House, 2 Bedrooms, Kitchen, City View | 1 bedroom, down duvets, blackout curtains, free WiFi

Family House, 2 Bedrooms, Kitchen, City View

  • 112 sq m
  • City view
  • Sleeps 8
  • 3 Single Beds and 3 Double Beds

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, down duvets, blackout curtains, free WiFi

Basic Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Cabin, 1 Bedroom, Kitchenette, City View

Family Cabin, 1 Bedroom, Kitchenette, City View | 1 bedroom, down duvets, blackout curtains, free WiFi

Family Cabin, 1 Bedroom, Kitchenette, City View

  • 38 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

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About this property

Hotel Monte Campana Heredia

Family-friendly hotel with 3 outdoor pools and 15 hot tubs
Along with 3 outdoor pools, this smoke-free hotel has free water park access and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Hotel Monte Campana Heredia offers 50 accommodations with blackout curtains. Beds feature down duvets. This Jesús hotel provides complimentary wireless Internet access. Bathrooms include a bath with a deep soaking bath. Housekeeping is provided on a daily basis.
3 outdoor swimming pools and 15 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 5 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Monte Campana Heredia, you'll be close to Cafe Rosa Blanca Organic Coffee Farm. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine at El Mirador, a family restaurant with garden views
  • Breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, 15 hot tubs - and basketball
  • 6 minutes by car from Cafe Rosa Blanca Organic Coffee Farm and 8 minutes from Cafe Britt Coffee Farm
  • Shopping centre and local-area shuttle service available for a fee
Hotel Monte Campana Heredia offers its guests a complimentary water park, 3 outdoor swimming pools, and 15 hot tubs along with a waterslide and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly Hotel Monte Campana Heredia. An area shuttle within 6 miles and a shopping centre shuttle are available for a fee. Free self parking is available.

This 3-star Jesús hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 10 AM.
El Mirador – This poolside family restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 6 miles
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10 AM for a fee: CRC 4,000 to 4,000 for adults and CRC 4,000 to 4,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Mirador

Things to do

  • 15 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free water park
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Mountain biking
  • Playground
  • Volleyball
  • Waterslide
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Monte Campana Heredia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CRC 20000 per accommodation, per night
  • Cash Breakage deposit: CRC 20000 per night
  • A damage deposit of CRC 20000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CRC 4000 to 4000 for adults and CRC 4000 to 4000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia Jesus
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Jesús
Hotel Monte Campana Heredia Hotel Jesús

Hotel Monte Campana Heredia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 279 reviews
Rating 8 - Good. 81 out of 279 reviews
Rating 6 - Okay. 52 out of 279 reviews
Rating 4 - Poor. 36 out of 279 reviews
Rating 2 - Terrible. 25 out of 279 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Sergio

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room smelled of mold. No hot water. No towels in the room. All three jacuzzi were cold. Refrigerator and microwave inoperable.
Stayed 3 nights in Feb 2025

2/10 Terrible

noemi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What breakfast offers does not include, does not include towels, dirty and destroyed furniture, torn sheets, spider webs and spiders in quantity, broken cabinets, floors, dirty windows, and there is cable, no air conditioning and it heats a lot since it is all windows glass, We don't sleep a night, the dog barks night and day.
Stayed 5 nights in Dec 2024

8/10 Good

Charles

Very good overall, except food service was very slow and food was not all that good.
Stayed 4 nights in Nov 2024

4/10 Poor

Jose

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was truly disappointing the water temperature because it was barely warm for the bathtub inside the room as well as the hot tubs outside near the pools.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria, Riverhead

Liked: Cleanliness, property conditions & facilities
Thy
Stayed 4 nights in Sep 2024

10/10 Excellent

Shamely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities
Need hot
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge F. Rodriguez

Stayed 1 night in Jun 2024

2/10 Terrible

Edolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

JULIETA, SAN JOSE

Disliked: Staff & service
Were here outside and nobody answers
Stayed 1 night in May 2024

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing place if one would prefer to feel the joy of nature and man's creation!!
Stayed 10 nights in Feb 2024

10/10 Excellent

Sifrido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our first time in Costa Rica and we enjoyed it was a really nice experience Like they say " pura vida “
Stayed 3 nights in Feb 2024

8/10 Good

Carlos

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2023

8/10 Good

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was cozy and affordable. Could use some upgrades.
Stayed 1 night in Dec 2023

8/10 Good

Samantha

Travelled with group
Liked: Staff & service
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
Stayed 4 nights in Sep 2023

4/10 Poor

George

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property would be nice if they did some major upgrades. The jacuzzi doesn’t work properly and when we asked for help it took them a long time. The rooms are in need of major upgrades the beds were terrible the shower had no warm water and the sink was leaking water.
Stayed 8 nights in Mar 2023

10/10 Excellent

Jacklyn

Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Stayed 1 night in Feb 2023

6/10 Okay

ZULMA D

Travelled with family
Disliked: Property conditions & facilities
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
Stayed 5 nights in Feb 2023

2/10 Terrible

danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms not very taking care of
Stayed 1 night in Sep 2022

2/10 Terrible

Alberto

Stayed 2 nights in Apr 2022

10/10 Excellent

Ariagna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect I love it
Stayed 3 nights in Feb 2022