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Hotel Refugio

3.0 star property

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Photo gallery for Hotel Refugio

Restaurant
Hallway
Master Suite | View from room
Hallway
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Place, Capilla del Pocito
    ‪3 min walk‬
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪3 min walk‬
  • Place, Templo del Pozito del Primer Milagro
    ‪5 min walk‬

Room options

View all photos for Estandar Deluxe

Estandar Deluxe | Premium bedding, desk, blackout curtains, iron/ironing board

Estandar Deluxe

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, blackout curtains, iron/ironing board

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | Premium bedding, desk, blackout curtains, iron/ironing board

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Estandar

Habitación Estandar | Premium bedding, desk, blackout curtains, iron/ironing board

Habitación Estandar

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Property entrance
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 215 reviews
The price is €64
includes taxes & fees
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About this property

Hotel Refugio

A restaurant, a meeting room and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Change of towels is available on request
Hotel Refugio offers 98 accommodations with complimentary bottles of water and blackout curtains. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Bathrooms include a shower. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Refugio. During your stay, you're just a quick walk from San Juan de los Lagos Cathedral Basilica. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Continental breakfast served weekends for a fee
  • Amenities include a meeting room and a lift
  • Steps from Artisan Market and Capilla del Pocito
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star San Juan de los Lagos hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 8:00 AM and 11:30 AM.
RESTAURANTE REFUGIO – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Refugio

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 368 out of 464 reviews
Rating 8 - Good. 78 out of 464 reviews
Rating 6 - Okay. 9 out of 464 reviews
Rating 4 - Poor. 3 out of 464 reviews
Rating 2 - Terrible. 6 out of 464 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
I was fascinated by the hotel, it is so luxurious and the area is great
Stayed 1 night in Jan 2026

10/10 Excellent

Susana

Stayed 4 nights in Dec 2025

10/10 Excellent

Antuhan

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice/modern hotel with excellent parking and convenient location near downtown. You are just a 5 minute walk to the Basilica de San Juan. Will definitely stay here again!
Stayed 2 nights in Dec 2025

10/10 Excellent

sergio

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 10 nights in Oct 2025

10/10 Excellent

Beata, The Woodlands

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to walk around to points if interest. Easy and quick check in and check out. Easy covered parking
Stayed 1 night in Oct 2025

10/10 Excellent

Hilda

Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Disfrute la estadía en el hotel por l conveni
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the beach amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, fast check in, nice room
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really attentive. The rooms are not big but they arw comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge c

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great in turismo religioso. Cerca de los templos de lo religioso.
Stayed 2 nights in Aug 2025

10/10 Excellent

clarissa

Stayed 1 night in Jul 2025

10/10 Excellent

Juan M, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe area
Stayed 2 nights in Jul 2025

8/10 Good

Boni

Stayed 4 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y bonito
Stayed 1 night in Jul 2025

8/10 Good

Araceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The way to the parking garage is a bit sketchy, but the main entrance is nice and so is the hotel itself. It looked like there was some renovation going on when we stayed. None of the outlets worked which was very inconvenient mainly because we couldn’t charge our phones. One of the receptionists was kind and let us use an umbrella since it was raining and we didn’t have one.
Stayed 1 night in Jun 2025

10/10 Excellent

Evan C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well decorated. A short walk away from the city center and cathedral. Good parking options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

8/10 Good

Mayela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025

10/10 Excellent

Jovani

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Apr 2025