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Hotel Refugio

3.0 star property

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Photo gallery for Hotel Refugio

Interior entrance
Standard Room | Premium bedding, desk, blackout curtains, iron/ironing board
Restaurant
Presidential Room | View from room
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

View in a map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪3 min walk‬
  • Place, Templo del Pozito del Primer Milagro
    ‪5 min walk‬
  • Place, San Juan de los Lagos Municipal Park
    ‪15 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Premium bedding, desk, blackout curtains, iron/ironing board

Junior Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, desk, blackout curtains, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Refugio

Hotel with free parking, steps from Artisan Market
A restaurant, a meeting room and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Change of towels is available on request
Hotel Refugio offers 98 accommodations with complimentary bottles of water and blackout curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Refugio. During your stay, you're just a quick walk from San Juan de los Lagos Cathedral Basilica. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Continental breakfast served weekends for a fee
  • Amenities include a meeting room and a lift
  • Steps from Artisan Market and Capilla del Pocito
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star San Juan de los Lagos hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 8:00 AM and 11:30 AM.
RESTAURANTE REFUGIO – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Refugio

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 305 out of 385 reviews
Rating 8 - Good. 66 out of 385 reviews
Rating 6 - Okay. 6 out of 385 reviews
Rating 4 - Poor. 3 out of 385 reviews
Rating 2 - Terrible. 5 out of 385 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge c

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great in turismo religioso. Cerca de los templos de lo religioso.
Stayed 2 nights in Aug 2025

10/10 Excellent

clarissa

Stayed 1 night in Jul 2025

10/10 Excellent

Juan M, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe area
Stayed 2 nights in Jul 2025

8/10 Good

Boni

Stayed 4 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y bonito
Stayed 1 night in Jul 2025

8/10 Good

Araceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The way to the parking garage is a bit sketchy, but the main entrance is nice and so is the hotel itself. It looked like there was some renovation going on when we stayed. None of the outlets worked which was very inconvenient mainly because we couldn’t charge our phones. One of the receptionists was kind and let us use an umbrella since it was raining and we didn’t have one.
Stayed 1 night in Jun 2025

10/10 Excellent

Evan C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well decorated. A short walk away from the city center and cathedral. Good parking options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

8/10 Good

Mayela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025

10/10 Excellent

Jovani

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Hipolito

Stayed 1 night in Apr 2025

10/10 Excellent

Ezequias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bonito nuevo y moderno hotel, muy amables todos y te llevan de regreso a la terminal hay buffet desayuno 199 pesos
Stayed 1 night in Mar 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Mar 2025

8/10 Good

vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kinda and close walk to the plaza. I would love to stay here agin.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria, Rancho Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2025

8/10 Good

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Saul Ponce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cuartos nuevos y espaciosos
Stayed 1 night in Jan 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In and Out hotel...

We stayed here on our way to San Miguel and visited the San Juan Church as well. Get here during day time hours, the town is sus at night. Parking was confusing and you can hear street noises from the room. Honestly, probably the best hotel in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025