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Casa Las Ruinas by Stay with Bear

2.0 star property

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
106 C. de la Cruz, San Juan, San Juan, 00901
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪5 min walk‬
  • Place, Castillo San Felipe del Morro
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

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8.4 out of 10
Very good
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  • Sleeps 2
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  • 1 bedroom
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Apartment, 1 Queen Bed

10.0 out of 10
Exceptional
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  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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9.4 out of 10
Exceptional
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  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Apartment, 2 Bedrooms, Balcony, City View

  • 84 sq m
  • 2 bedrooms
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Apartment, 2 Bedrooms | Living area | 45-inch LED TV with digital channels

Apartment, 2 Bedrooms

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  • 2 bedrooms
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About this property

Casa Las Ruinas by Stay with Bear

Hotel in San Juan, 7-minute walk to Port of San Juan
This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Casa Las Ruinas by Stay with Bear offers 34 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 45-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Casa Las Ruinas by Stay with Bear, you're just a quick walk from Port of San Juan. You'll find features such as free WiFi in public areas and coworking space.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a terrace and co-working space
  • Within a 15-minute walk of Port of San Juan and Castillo San Felipe del Morro
  • Dogs welcome free of charge
Casa Las Ruinas by Stay with Bear offers its guests a terrace. WiFi is free in public spaces.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Travel cot

Conveniences

  • Luggage storage

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 2 weeks before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number Bear Management LLC
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Las Ruinas by Stay with Bear Hotel
Casa Las Ruinas by Stay with Bear San Juan
Casa Las Ruinas by Stay with Bear Hotel San Juan

Casa Las Ruinas by Stay with Bear Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 157 reviews
Rating 8 - Good. 32 out of 157 reviews
Rating 6 - Okay. 19 out of 157 reviews
Rating 4 - Poor. 6 out of 157 reviews
Rating 2 - Terrible. 9 out of 157 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mayra D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La persona que nos atendió fue muy amable aunque mi cuarto original no estaba disponible ella buscó alternativas rápidas de acomodo.
Stayed 1 night in Sep 2025

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to restaurants, bars and perfect for sightseeing. Rooms was very clean and spacious.
Stayed 2 nights in Sep 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick responses, great location, and clean facilities!
Stayed 3 nights in Sep 2025

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very okay stay. The property itself is very nice however there were moments where there were big puddles of water around hours after it rained, no one was cleaning anything. Our room was never cleaned either despite getting emails that our room was refreshed. There was staff on the property but they didn’t really do anything I guess. I didn’t hate my stay but it wasn’t the best. Also, every room has windows pretty high up that can’t be covered and they illuminate at night. Our friends room was in front of a bright chandelier and it looked like the lights were on at night because of how illuminated it was. I wouldn’t stay again but also if you want something affordable and central, it’s fine.
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Thanks for a nice a lovely stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmin, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was amazing! It's right in the heart of old San Juan, walking distance from almost everything you'd need. Rental car not needed when you're staying here, and you won't find parking anyway.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little hotel in Old San Juan

I loved staying here! After wanting to see more of Puerto Rico after attending the Bad Bunny residency, Casa Las Ruinas was a perfect choice. Although the there is no on site attendant, check in/check out was smooth. Loved the interior and decor. Mostly very quiet. It feels like your own little apartment, lots of privacy. Perfect location in Old San Juan. Although there is no dedicated parking for the hotel you are literally steps from a garage where you can pay for parking. Don’t forget to try the cute cafe next door. I would definitely stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Karla

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! We stayed in the loft apartment and it was beautiful. Everything was well stocked and the staff was super attentive and helpful. Loved our stay. Would definitely recommend and continue to come back.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lucyanis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jack, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leakage in the bath area lockbox instructions not clear causing delay in checkup outside light leaking into the room during sleep hours
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
LOVED this place. Perfect walkable location quaint decor… thank you.
Stayed 1 night in Aug 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Viejo San Juan
Stayed 2 nights in Aug 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Property conditions & facilities
Great experience thank you
Stayed 1 night in Aug 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, limpio seguro, nos dieron un espacio para dejar las maletas. Lo único fue que el aire acondicionado no enfriaba muy bien, pero todo estaba perfecto aparte de eso
Stayed 4 nights in Aug 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Staff & service
Loved the location!! Located in old San Juan this is the perfect Place to stay!! Lots to do , eat and of Course shop!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexa, Kearny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized locations, bars and supermarkets near by. Definitely booking again with them when I return to PR.
Stayed 4 nights in Aug 2025

2/10 Terrible

Danalis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT RENT WITH CASA LAS RUINAS BY STAY WITH BEAR. The Expedia property description is an entire misrepresentation of the actual experience itself. There were a ton of things that just kept getting worse with the property right from the start. Took forever to respond to fix things, We were locked out of our “room” for half hour even though I called when we arrived to have it fixed. Didnt bother giving me the right code until I called back . Room entrance was not accessible because only half of the double French doors open. The entire room covered in dust and dirt. One tiny bed, the tv didn’t work, and the shower head had low pressure and was shooting in all different directions and without a curtain so the rest of the bathroom was getting soaked when you shower. I contacted them about the dirty room and spiderwebs everywhere, they said they’d send someone in the morning, no one showed up. Another day in dust. The next day someone was supposed to be there, they only came and took the spiderwebs off the lightbulbs. Didn’t touch anything else, no new towels so we had no towels, dirty floors, etc. Wasted 3 days waiting for them to fix the issues with the tv and the room, no refund, their solution was switching us to a room on the last night with a balcony and no noise cancellation so stayed up cuz of the noise outside all night. And the power went out in the morning, no backup generator, couldn’t shower brush teeth or use the bathroom. Terrible experience overall.
No proper maintenance of the building
Locked out of the room for half hour
Second floor flight of stairs
Dirt on bed
Stayed 3 nights in Aug 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, we did not have any trouble finding the place. We loved the location, we were able to walk anywhere and didn’t have to drive/uber. The room was clean and spacious. I thought I had left something behind and the staff were quick to respond back and assist me. Would definitely stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jailynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very communicative during the stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 3 nights in Aug 2025

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Everything is walking distance
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Travelled with partner
Great place to stay right in the heart of the city everything was very walkable making navigating the city easy and fun
Stayed 4 nights in Aug 2025