Hotel with a 24-hour front desk, near University of Puerto Rico
Along with concierge services, this smoke-free hotel has a 24-hour front desk and ATM/banking services. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.
Our customers tell us that they can't get enough of the helpful staff at Ficus Hotel. During your stay, you'll be within walking distance of Luis Munoz Marin Park. Features include free WiFi in public areas and concierge services.
Free Wi-Fi in some public areas
Services include a concierge and luggage storage
Just a 4-minute drive from University of Puerto Rico and a few minutes from Plaza las Americas
As a guest of Ficus Hotel, you'll find a vending machine, concierge services, and an ATM. WiFi is free in public spaces.
This 3-star San Juan hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
24-hour offsite parking (USD 25 per night)
Wheelchair-accessible parking available
Conveniences
24-hour front desk
ATM
Luggage storage
Vending machine
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Front entrance ramp
No lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property is also known as
Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan
Ficus Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing place, I felt protected all the time. Friendly staff. 10/10✨
Elianna
Stayed 6 nights in Feb 2025
8/10 Good
Peter
23 Feb 2025
Liked: Cleanliness, staff & service, amenities
Convenient for the airport.
One major problem... air-conditioner had room temp at 12.5 degrees C... super-cold.
The kind staff member changed it to heat but the temperature didn't go above 16.5 deg C all night.
I ended up turning it off at 0100 in morning.
It's not a good stay because my room(3 beds) doesn't have room temperature controller, couldn't change room temperature. The steps were not professional. They turn one the music loudery and use their cellphone all night long when they were on duty. My room was not ready at 3pm that is check in time so I had to waiting for 30min. before check in. Never use this hotel again.
Roaches coming out of the wall. Shower liner yellow and dirty. Mold spot in bathroom ceiling. Hair all over the floor, Cooling systems leaking so room smelled weird due to carpet getting wet.
Sashana
Stayed 5 nights in Feb 2025
8/10 Good
Naomi
16 Feb 2025
Liked: Cleanliness, staff & service
Hotel was safe and clean and is located in an area of medical buildings. Seems like rooms were once hospital rooms.
You’re next to the hospital and in an old hostility. Very unique experience. Would recommend once to try. Price was right compared to other hotels in the area
This hotel is located inside a hospital on the 4th floor
No electricity when we got there, no parking when went out and when we came back around 10pm they had no parking and the multi floors parking that’s next to the hospital was already closed. What a nightmare. Dirty and inconvenient.
Exellent in every way. Clean, Convenient and helpful staff.
Arielle
Stayed 3 nights in Jan 2025
6/10 Okay
Anthony
10 Feb 2025
Ok
Anthony
Stayed 4 nights in Feb 2025
2/10 Terrible
Maria Khalla
5 Feb 2025
Maria Khalla
Stayed 5 nights in Jan 2025
6/10 Okay
Aldo, Miami
4 Feb 2025
Disliked: Cleanliness, staff & service, amenities
.
Aldo
Stayed 3 nights in Jan 2025
4/10 Poor
Azul
4 Feb 2025
Need to tell people that they will be staying in a hospital room. Because this is a hospital that has turned the 4th floor into rooms for rent but its still set up as a hospital. I was extremely frustrated and asking for a refund to go somewhere else and was told they don't do refunds so i had to stay.
A highly unlikely setting for being on vacation, but we just needed one night to stay and decompress after the festival in Puerto Rico, very reasonable, clean quiet, we got our rest and taxi pick us at 3:30 am for our flight