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HiBird- Apartment and Suites Hotel

4.0 star property
VIP Access

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Photo gallery for HiBird- Apartment and Suites Hotel

Three Bedroom Penthouse | Dining room
Outdoor pool
Studio Suite | Private kitchen | Fridge, coffee/tea maker
Two Bedroom Penthouse | Terrace/patio
3 bedrooms, premium bedding, pillow-top beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪3 min walk‬
  • Condado Beach
    ‪15 min walk‬
  • Puerto Rico Convention Center
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite

3 bedrooms, premium bedding, pillow-top beds, in-room safe

Studio Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

3 bedrooms, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | 3 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 3 bedrooms, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Plus

3 bedrooms, premium bedding, pillow-top beds, in-room safe

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds, Terrace

3 bedrooms, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (951)
The price is €204
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Hilton Garden Inn San Juan Condado

About this property

HiBird- Apartment and Suites Hotel

Hotel with an outdoor pool, steps from Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a restaurant and Access to hot tub. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Housekeeping is available on request.
HiBird- Apartment and Suites Hotel offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at HiBird- Apartment and Suites Hotel. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • Steps from Casino del Mar at La Concha Resort and 13 minutes on foot from Condado Beach
There's a restaurant on site. WiFi is free in public spaces. HiBird- Apartment and Suites Hotel offers its guests an outdoor pool and Access to hot tub. Multilingual staff, gift shops/newsstands, and concierge services are also featured at HiBird- Apartment and Suites Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Juan hotel is smoke free.

PureFresh Food & JuiceBar – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 220 reviews
Rating 8 - Good. 36 out of 220 reviews
Rating 6 - Okay. 16 out of 220 reviews
Rating 4 - Poor. 5 out of 220 reviews
Rating 2 - Terrible. 7 out of 220 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

christy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continues to be the stay of choice whenever in Condado . Thank you ☺️
Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Elsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very afforable and cute. Very minimalistic. Walls are a little thin so you can hear ppl in the hallway if theyre loud
Stayed 3 nights in Apr 2025

2/10 Terrible

ALMASS

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will send a few pictures of our room. Felt like jail cell surrounded by concrete wall. The room had no microwave, no closet and bathroom had barn door and no privacy. There are two building one in front looks good and the other like motel!! We complained and I showed picture from Expedia. They told us take or leave it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Leslie, Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so cute and chic, great service would definitly stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place loved the pool
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi-Bird is a must stay! The staff, location, amenities exceeded our expectations. Hi-Bird took great care of us and had everything to offer and beyond. We will definitely come back!
Stayed 4 nights in Apr 2025

6/10 Okay

Jasmine

Stayed 2 nights in Apr 2025

10/10 Excellent

Dimarah

Liked: Cleanliness, staff & service, property conditions & facilities
ABSOLUTELY LOVED MY STAY!! WILL BE COMIMG BACK
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to settle down in Condado for a fun and super accessible trip! Everything you need is either in the lobby or in the countless shops right next door.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's incredible how a good recommendation can elevate a trip. Joshua's local tips made our stay unforgettable. With free beach chairs waiting for us, our relaxation dreams came true. The hotel might not have matched the pictures, but our room still felt like home. From check-in to exploring the island, every moment was filled with joy. We're already planning our return trip - this place has captured our hearts.
Stayed 2 nights in Mar 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cherise

Travelled with group
Liked: Staff & service
Hibird Restaurant has the best food and healthy options, only downside they do not open on a Sunday. Hector was an amazing host, gave many recommendations of places to eat and fun things to do and where I could purchase something I may have needed. He was professional, courteous and helpful. Overall the staff were courteous and helpful. Rooms a bit
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher, Glen Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. I learned that rooms are not serviced daily, but that was ok with us. It was easy for us to ask for clean towels whenever we needed extra towels. Parking is tight so I recommend not renting a large car.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Room was extremely small. Not what the photos showed. Property in decent condition. Pool looked dirty.
Stayed 1 night in Mar 2025

8/10 Good

Gregory

Stayed 1 night in Mar 2025

10/10 Excellent

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and staff were amazing. Whatever Hector is getting paid should be doubled!!!
Stayed 7 nights in Mar 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Brandon M

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open at this property. Do not go here if you are expecting a pool. We requested a refund and they denied it.
Stayed 1 night in Feb 2025

8/10 Good

Amber

Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun area.

Great location, only a short walk to beach and lots of restaurants. Room (suite) was clean but dated. Comfortable bed and access to Netflix. Overall, I enjoyed it. Definitely a decent choice for first-timers to Puerto Rico.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ziyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible no pool paid extra for hot tub and hot did not work They promised to help refund partial then after we checked out changed the refund amount and now cannot get in contact with a supervisor or corporate
Stayed 4 nights in Mar 2025