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HiBird- Apartment and Suites Hotel

4.0 star property
VIP Access

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Photo gallery for HiBird- Apartment and Suites Hotel

View from room
Two Bedroom Penthouse | Terrace/patio
Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Lobby sitting area
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪2 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪3 min walk‬
  • Place, Atlantic Beach
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Suite

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite Plus

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • 4 bedrooms
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Room with Private Hot Tub

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Double Queen Room with Private Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Private Hot Tub

King Room with Private Hot Tub | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

King Room with Private Hot Tub

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

HiBird- Apartment and Suites Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a hot tub. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Housekeeping is available on request.
HiBird- Apartment and Suites Hotel offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at HiBird- Apartment and Suites Hotel. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • Steps from Casino del Mar at La Concha Resort and 13 minutes on foot from Condado Beach
There's a restaurant on site. WiFi is free in public spaces. HiBird- Apartment and Suites Hotel offers its guests an outdoor pool and a hot tub. Multilingual staff, gift shops/newsstands, and concierge services are also featured at HiBird- Apartment and Suites Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Juan hotel is smoke free.

PureFresh Food & JuiceBar – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 312 out of 428 reviews
Rating 8 - Good. 66 out of 428 reviews
Rating 6 - Okay. 32 out of 428 reviews
Rating 4 - Poor. 8 out of 428 reviews
Rating 2 - Terrible. 10 out of 428 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hosts were helpful with the laundry machine eating our change and suggesting nearby restaurants.
Stayed 7 nights in Dec 2025

6/10 Okay

christopher

Disliked: Amenities
3 star at best. Great location, parking garage but the space is so tight its a nighmare especially if mutiple guest part there. Pool is terrible, no entertainment. Beach access across the street thats a plus. Small eating area in the lobby. Check out is at 10 but they dont let you check in until 4 . Would i do it again absolutely not .
Stayed 3 nights in Dec 2025

10/10 Excellent

Xingyue

Stayed 1 night in Dec 2025

8/10 Good

Nimzay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel as is, was amazing! Great service and all. Only thing bad about it is the amount of parjing spaces for all the rooms they have. We had to parking at the lower parking, because the one on the top was full and still charged by the hour of my car being there.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth, HIALEAH

Stayed 2 nights in Nov 2025

10/10 Excellent

Felix Esteban, LAKE WORTH

Stayed 2 nights in Dec 2025

10/10 Excellent

Mia D.

Stayed 1 night in Nov 2025

4/10 Poor

Krishna

Stayed 2 nights in Dec 2025

10/10 Excellent

Cecilia

Great value for money. Perfect location
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
The whole family had a great time. Excellent accommodations. Welcoming service and attentions. We loved the apartment space, the patio with wonderful views of Condado and the whirpool! Nice pool too. Everything is walking distance; restaurants, farmacy, hotel lobbys, casino, entertainment, and the beach. Umbrella, chairs, and towels included. We plan to come back.
Stayed 4 nights in Nov 2025

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was courteous. The pool and 'warm tub' were nice along with the gym. I say warm tub as I confirmed their are no jets with the tub just very warm water. It's nice but kinda like taking a bath with strangers. My only complaints would be the cleaning service I wish they wouldve swept the floors as staying for the week we created plenty of dust. I would also say that the doors between the rooms didn't do much for sound prevention from any of our neighbors, surprised how many people assume they are at home between arguments and karaoke next door it was a little much at times, especially when it should've been quiet at night. Overall this was a great hotel though and convenient to what we wanted to do.
Stayed 7 nights in Nov 2025

10/10 Excellent

Mya

Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful. Location was central. Staff was very attentive and helpful during our stay.
Stayed 3 nights in Nov 2025

8/10 Good

Sharon, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sound proof especially if your neighbour is noisy. Building is quite old.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael, Comerio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y ubicación. El personal muy servicial y atento
Stayed 1 night in Nov 2025

10/10 Excellent

RAFAEL

Stayed 2 nights in Nov 2025

10/10 Excellent

Mary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Yacinta

Stayed 2 nights in Nov 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay! The room felt just like our apartment back in New York, which made it extra comfortable. Staff and cleanliness were great. The only thing we noticed was a a lot of humidity in the room and the clothes felt wet most time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a great find for our 1st time to San Juan/Contado Beach, PR! My wife and I went to celebrate our 1 year wedding anniversary and really wanted a place close to the beach but also close to dining options, shopping, etc. Lots of construction was going on to the building next door (only during week days/business hours). The elevator (only 1 was operable during our stay) was super slow and a little sketchy - not going to lie. There were times I just took the stairs to the 5th floor because the elevator door would just shut but never go anywhere and I did NOT want to get stuck. Also, the beach is a block away (definitely a perk!) and they advertised you get 2 free beach loungers and an umbrella w/ your booked stay at HiBird, but we had to pay for an umbrella our first day because they apparently ran out, which I thought was a bit odd? The room itself was a King Suite and was super spacious and cute. We would have liked to have a balcony, but that was probably our only gripe about the room itself. Would for sure stay again. :)
Stayed 4 nights in Nov 2025

10/10 Excellent

GREYSHA

Stayed 4 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how the rooms were decorated.
Stayed 6 nights in Oct 2025

10/10 Excellent

Iain R.

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at HiBird! If you’re looking for a clean, central and convenient spot in San Juan, this is an ideal one. The staff were very friendly and accommodating, rooms well maintained, and for the price, it was a great stay. My girlfriend and I really enjoyed our 3 nights at HiBird.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
This place is superb! The rooms are simple yet chic and clean. Very clean! This place is spotless. There is a small restaurant on site that I did not try, but they had some home made desserts that were amazingly fresh and delicious. Good coffee too! But the most important thing is the staff. I felt like family. Sounds cliche but in this case that was 100% true. When you call, a person answers. No robots no AI. They keep distance but also remember your name and chat as much as you want or not. Hector was a highlight of this trip and I appreciate all the tips, recommendations and honest suggestions on things to do and eat around the area. I will definitively return here, in fact I tried to extend my stay but I couldn’t. Great place on the heart of Condado PR
Stayed 2 nights in Nov 2025