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Aparthotel·Private host

Hugo's Rental

5.0 star property

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Living area
Creator video - submitted by High Heeled Gypsy
Presidential Apartment, City View | Terrace/patio
Presidential Apartment, City View | Living area
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Free WiFi, bed sheets

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room | Free WiFi, bed sheets

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | Free WiFi, bed sheets

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Studio

Comfort Studio | Free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Studio

Traditional Studio | Free WiFi, bed sheets

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hugo's Rental

A microwave in a common area and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hairdryer and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Hugo's Rental, you're just a quick walk from Port of San Juan. Free WiFi in public areas is available. This luxury aparthotel has 12 apartments. Enjoy your stay with amenities like free WiFi in each apartment.
  • Each apartment offers a hairdryer and a shower
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include luggage storage and a virtual front desk
  • Just a 2-minute drive from Port of San Juan and 6 minutes from Distrito T-Mobile
Hugo's Rental offers its guests a microwave in a common area. WiFi is free in public spaces.

This 5-star San Juan aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Hugo's Rental

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number 609095100

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 248 out of 337 reviews
Rating 8 - Good. 61 out of 337 reviews
Rating 6 - Okay. 14 out of 337 reviews
Rating 4 - Poor. 6 out of 337 reviews
Rating 2 - Terrible. 8 out of 337 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location convient to all of old san juan
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly staff, beautiful inside!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Weston

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient spot to stay while exploring Old San Juan
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Hugos. Room was clean, staff was very helpful. The location was perfect for walking around old San Juan. Would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, communication
Clean room, excellent location that is walkable to everything. Very friendly and accommodating staff. Definitely recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, communication
Great location, comfortable room with no issues.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, communication
Great stay! Right by Plaza Colon
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bedroom was large and clean. Location was spot on. Would recommend.
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great place to stay, centrally located, woke up to get ready for are early morning flight and had no running water.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless and big the owner Maricruz was the best host. It was my first time in a guest house and was the best experience,after a cancelled flight I stayed there for 3 nights and she helped me with everything I would recommend Hugo's for everyone who wants to stay in old San Juan thanks again Mari I will be back.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, communication
Location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria was very helpful and our room was very comfortable, clean and quiet.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cornel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and the communication was outstanding. Made you feel very comfortable. Excellent if you’re looking for a place to Stay before you board your cruise.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay at Hugo's. It was a quaint local flat. Charming set up and decor throughout. Would recommend and stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rental in a beautiful location. Walking distance to many shops, restaurants and scenic places. Only issue was no hot water in master bath.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sanchia

Liked: Cleanliness, amenities, communication
Clean and quite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, room comfort, communication
Mericruz was a great help in getting us into the hotel and situated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ADALYS

Liked: Cleanliness, property conditions & facilities, communication
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, communication
The owner was very accommodating and responsive. The room was great with extremely comfortable bed!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, communication
Clean! Great location!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, communication
Room was clean and nice. Check in was a challenge with no one on site. Eventually sorted things out, but really need someone on site for best check in experience
Stayed 2 nights in Feb 2026
Verified

8/10 Good

edornie

Liked: Cleanliness, amenities, communication
Maricruz is very responsive. The location is great. The room is clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and clean. However it is not sound proof at all.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jerome

Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent lounging in my emergency situation
Stayed 1 night in Feb 2026