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La Mona Loiza Apartments Complex

3.0 star property

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Reception
Apartment, Balcony (2B) | View from room
Front of property
Apartment, 3 Bedrooms (1B) | Private kitchen | Microwave, coffee/tea maker, toaster, spices
Apartment, 3 Bedrooms (1A) | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
Calle las Marías, San Juan, San Juan, 00911
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪6 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms (1B)

Apartment, 3 Bedrooms (1B) | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment, 3 Bedrooms (1B)

  • 66 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Apartment (2A)

Apartment (2A) | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment (2A)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment, 4 Bedrooms

  • 100 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms (1A)

Apartment, 3 Bedrooms (1A) | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu

Apartment, 3 Bedrooms (1A)

  • 89 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (1B)

Apartment, 2 Bedrooms (1B) | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment, 2 Bedrooms (1B)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, Terrace

Apartment, Terrace | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment, Terrace

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, Balcony (2B)

Apartment, Balcony (2B) | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment, Balcony (2B)

8.8 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Private kitchen | Microwave, coffee/tea maker, toaster, spices

Apartment

9.0 out of 10
Wonderful
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Studio

8.0 out of 10
Very good
(17 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (Plus)

Studio (Plus) | Hypo-allergenic bedding, individually decorated, individually furnished

Studio (Plus)

8.6 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

La Mona Loiza Apartments Complex

An outdoor pool, express check-out and tour/ticket assistance are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a Smart TV with digital channels. Netflix, a rainfall shower and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
La Mona Loiza Apartments Complex offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. This San Juan apartment provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.
During your stay at La Mona Loiza Apartments Complex, you're just a quick walk from Calle Loiza. Enjoy features like free WiFi in public areas and an outdoor pool. This comfortable apartment building has 28 apartments over 3 floors. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, Netflix and a microwave
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Calle Loiza and 13 minutes on foot from Plaza del Mercado
  • Cats and dogs welcome free of charge (restrictions apply)
As a guest of La Mona Loiza Apartments Complex, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. La Mona Loiza Apartments Complex also features tour/ticket assistance, a garden, and express check-out. A complete renovation of La Mona Loiza Apartments Complex was completed in November 2023.

This Colonial San Juan apartment is smoke free.

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • 24-hour pool access
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Spices
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 18 kg per pet
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 28 units
  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Bulk dispensers for toiletries
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated - November 2023
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Heating is not provided
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number 66-0865386
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Alcohol isn't served at La Mona Loiza Apartments Complex.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

La Mona Loiza
Las Marias 1502
Mona Loiza Apartments Complex
La Mona Loiza Apartments Complex Hotel
La Mona Loiza Apartments Complex San Juan
La Mona Loiza Apartments Complex Hotel San Juan

La Mona Loiza Apartments Complex Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 601 reviews
Rating 8 - Good. 120 out of 601 reviews
Rating 6 - Okay. 59 out of 601 reviews
Rating 4 - Poor. 28 out of 601 reviews
Rating 2 - Terrible. 25 out of 601 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay at La Mona Loiza Sta was 5 stars. Check in was very easy, and easy step by step instructions on how to get into our room. The room was clean. Parking was not hard at all even on a Friday/Saturday, maybe we got lucky. The only complaint I have is the shower didn’t have enough water pressure and it was either very hot or cold, but not a big deal. I would 100% stay here again. Thank you!
Stayed 2 nights in Feb 2026

6/10 Okay

Travis, New York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great location with easy access to a quality grocery store, restaurants, and the beach. The room was a good size and water pressure in the shower was good. Uber to/from the airport is $7-9 USD one-way. The check-in process is very easy. Clean room & building. Cons: $10 to get new towels even though we are staying 6 days. The internet was really bad (loses connection in all rooms through the day, could not enjoy the smart TV at night when relaxing or trust the connection for any virtual work). If your room is at the front of the building, there is a lot of car noise throughout the day - loud music,honking. The traffic light near the building is very busy so loud music can last 1-2 minutes at a time. Outlets in the bedroom were blocked by furniture and most convenient way to charge phones were to use the kitchen or living room. You are asked not to flush toilet paper.
Stayed 6 nights in Feb 2026

6/10 Okay

Teia

Liked: Cleanliness
The room was ok. The bed was not comfortable but we only stayed one night. There is a lot of restaurants in walking distance
Stayed 1 night in Feb 2026

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment was located close to the beach, grocery store, and many restaurants.
Stayed 7 nights in Feb 2026

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities
Overall, this was a good place to stay for a couple of days. The location is great, near restaurants and the beach. The biggest downside was the traffic noise. Our apartment faced the main road, and the traffic noise was very loud at times. There were a lot of vehicles that had music so loud we could hear every word. It didn’t help that there was a large gap in the door that let the sound in. Despite all that, we were usually so tired from the day that we slept pretty good both nights.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing. Property was clean and well maintained. Staff was helpful and attentive to details
Stayed 4 nights in Feb 2026

8/10 Good

Elisa

Third stay at this location. Well situated and within walking distance of the beach and shops. The place is well maintained. The only concern was that the apartment we received didn't match the one we had selected on the website. We contacted the host who replied that this was normal and depended on availability. The bathroom was very small and the front door wasn't properly sealed, letting in a few mosquitoes. Otherwise, a good stay overall.
Stayed 3 nights in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was tidy and smelled very clean. Had issues attempting to close the patio door, could not control the bedroom AC, and the bed pillows were hard. I still recommend this unit to anyone!
Stayed 2 nights in Feb 2026

10/10 Excellent

CJ

Stayed 1 night in Feb 2026

6/10 Okay

Gwen

Travelled with family
Liked: Amenities
Water is not consistent in temperature or no hot water. Need a railing on the entrance stairs!
Stayed 6 nights in Feb 2026

2/10 Terrible

Rotem

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this property and unfortunately had a disappointing experience. First, the room looked noticeably different from the photos advertised online. The expectations set by the listing did not match what was actually provided. Each guest was given only one towel, and the property charges $10 for a replacement. In a warm, beach-type tourist destination, that policy feels unreasonable and inconvenient. There were also no clear directions or signs to help locate the apartments/rooms, which made arrival confusing. To make matters worse, the main gate stopped working during the stay, creating additional frustration and concerns about security and accessibility. The bathroom and shower were extremely small — almost cruise-ship sized — making them uncomfortable to use. On top of that, the shared/public areas were poorly maintained and did not feel clean or welcoming. Overall, the stay did not meet expectations and I would not recommend this property.
Stayed 4 nights in Feb 2026

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Quaintness
Stayed 1 night in Feb 2026

4/10 Poor

robert

Disliked: Cleanliness
Dirty room, terrible water pressure, and later check in than promised. However, AC worked great and TV was adequate
Stayed 4 nights in Feb 2026

10/10 Excellent

Shanika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!!!
Stayed 2 nights in Feb 2026

8/10 Good

Jayne, Naples

Travelled with family
Liked: Amenities
Staff did the best they could
Rooftop terrace Chairs are not usable
Living/dining room No end table or coffee table to put a drink on
Dining table
Sink with medicine cabinet and very nice toilet
Stayed 7 nights in Feb 2026

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, amenities
Staff was very responsive. Very close to the beach, dining,bars you name it it’s close we will becoming back again
Stayed 8 nights in Feb 2026

6/10 Okay

Lawrence

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The convenience of this location was outstanding!! The staff was nice and I would’ve loved to give this location 5 stars however, the water issue at this property put a huge dent in our overall experience. Firstly, there is little to no hot water at this property, we were told after check in that there have been some plumbing issues on the street. Also another HUGE inconvenience is the property asks that you do not flush any toilet paper, wipes, etc down the toilet due to the sensitivity of the pipes. This can be gross and inconvenient especially considering there is no daily cleaning service to pickup towels. It would’ve been good to have this information before booking.
Stayed 3 nights in Feb 2026

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
The room was very clean as well as the bathroom. The pillow cases smelled very clean but had stains on several of them, both sides. We didn’t tell the host it was good enough. We had trouble with water running out but not due to the host. Beware that you can’t flush toilet paper. It was perfect for our one night stay. The window in the shower doesn’t close all the way so you may hear a little street noise but it didn’t bother us. We found free street parking but it took a minute. Plenty of places to eat around there. The host was very responsive.
Stayed 1 night in Feb 2026

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was really helpful. We were a little confused on how to get into the apartment complex and the owner was very helpful and immediately came out to help us and always responded to my messages so I really enjoyed staying here.
Stayed 4 nights in Feb 2026

6/10 Okay

Daphne

Travelled with partner
Disliked: Amenities, property conditions & facilities
The apartment was good, it didn’t like as vibrant as the pictures and the couch could use a cleaning or be replaced. We asked several times if we could check out at 11am instead of 10am but couldn’t accommodate. They did offer to store our luggage so we decided to do that but by the time they responded to my message about the storage we already had to check out. They responded to my message at 10:30am, I sent the message around 8:30am. Would not go back.
Stayed 1 night in Jan 2026

2/10 Terrible

Lori

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Odor was unbearable, water pressure was a dribble. They claim they would have changed our room. I know for a fact they did not have an opening. I would recommend you take them off your site.
Stayed 3 nights in Feb 2026

2/10 Terrible

Nadia

Disliked: Cleanliness
The bed was dirty. There was alot of black mold in the ceiling that made it har to breath
Stayed 1 night in Feb 2026

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Everything was great
Stayed 6 nights in Feb 2026

8/10 Good

Asucena

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The eoom was clean, staff responded in a timely manner. I didn't like the smell of the room, it smelled humid, and when I asked for extra towels I was told that they were going to be delivered, but never got them. The location is perfect within walking distance to supermarkets, restaurants and beach. Thank you
Stayed 3 nights in Jan 2026

10/10 Excellent

Kafil

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very responsive and warm.
Stayed 4 nights in Jan 2026

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