I stayed here for one night, upon making the booking I specifically inquired about if the hotel had an elevator and requested a room on a lower floor since I was traveling with a young child. Upon my arrival, after a long, tiring day of traveling, I am then told that the elevator does not work and the only room available is on the 7th floor. I am trying to understand why this information wasn’t given to me prior to my arrival. The check in process then took approximately 45 minutes since the person at the front desk could not get my key card to work. After climbing countless stairs with luggages and other shopping bags in hand to the 7th floor, my key card did not work!!! Thankfully a worker sorted out the issue for me. Overall the hotel is ok for a one night stay, nice modern fixtures, however the rug at the foot of the bed was very dirty. I will not stay here again.