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Metro Art Hotel

2.0 star property

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Photo gallery for Metro Art Hotel

Outdoor spa tub
Classic Double Room | Premium bedding, minibar, individually decorated, desk
Front of property
Classic Double Room | Living area
Economy Studio | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
312 Avenida José de Diego, San Juan, San Juan, 00909
  • Place, Museo de Arte de Puerto Rico
    ‪1 min walk‬
  • Place, Calle Loiza
    ‪6 min walk‬
  • Place, Plaza del Mercado
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Basic Room

Basic Room | Premium bedding, minibar, individually decorated, desk

Basic Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, individually decorated, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for City Room

City Room | Premium bedding, minibar, individually decorated, desk

City Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, individually decorated, desk

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | Premium bedding, minibar, individually decorated, desk

Junior Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio | Premium bedding, minibar, individually decorated, desk

Economy Studio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room

Exclusive Room | Premium bedding, minibar, individually decorated, desk

Exclusive Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room | Premium bedding, minibar, individually decorated, desk

Grand Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Metro Art Hotel

Hotel with 2 hot tubs, near Condado Beach
Along with a 24-hour fitness centre, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Metro Art Hotel offers 52 air-conditioned accommodations with minibars and blackout curtains. This individually decorated accommodation includes desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Metro Art Hotel, you're just a quick walk from Museo de Arte de Puerto Rico. Enjoy features like free WiFi in public areas, plus a 24-hour gym and 2 hot tubs.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Just a 4-minute drive from Pan American Pier and a few minutes from Puerto Rico Convention Center
Metro Art Hotel offers its guests 2 hot tubs and a 24-hour fitness centre. Public spaces have free WiFi. Metro Art Hotel also features multilingual staff and concierge services.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 hot tubs
  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Metro Art Hotel Hotel
Metro Art Hotel San Juan
Metro Art Hotel Hotel San Juan

Metro Art Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 283 out of 425 reviews
Rating 8 - Good. 77 out of 425 reviews
Rating 6 - Okay. 34 out of 425 reviews
Rating 4 - Poor. 18 out of 425 reviews
Rating 2 - Terrible. 13 out of 425 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Aric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel. The staff was extremely friendly. The room was very clean. The room was extra large. The room was well decorated. The only small hiccup was the water pressure in the shower was low. My overall stay I’ll give a nine out of 10. That’s only because the water pressure was low in the shower. I will definitely come back to this hotel anytime I’m in Puerto Rico. This is my number one hotel to stay at. Awesome stay awesome hotel and awesome staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

John and Nery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Found this hotel on Hoyels.com, found it to be exactly as discribed. This is not a big hotel, tht lobby and hallways amall but the room we stayed in was large,comfortable & up-to-date. Wifi was free and good. This location is right on a busy street with restaruants & stores right next to the hotel. Dispite being on a busy street our room was quiet. King bed was very comfortable. Parking was supprisingly easy. The hotel provide a pass to a nearby parking garage for $20.00 a day but we never had to use it, parking on the street close by was easy. When we return to Puerto Rice we will make this hotel our first choise. Would not recomend it for families ith young children, it is an urban invrioment
Stayed 3 nights in Sep 2025

10/10 Excellent

Danayah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Simul Begum, Alexandria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Yashira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay for the Bad Bunny Concert! We stayed here while in town for the Bad Bunny concert and couldn’t have picked a better location, close to great eateries, local shops, and just a short walk to La Placita. The room was a great size, very comfortable, and perfect for relaxing after a long day out. The front desk staff were super helpful with recommendations and anything we needed during our stay. Would definitely stay here again!
Stayed 3 nights in Aug 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

The hotel has horrible water pressure and the water was not hot during our stay. My room had a broken refrigerator and did not have an iron. Staff told me they couldn’t do anything about the refrigerator. Overall the room was somewhat dirty but not too bad. The front desk staff was so that was a plus. The neighborhood the hotel is located is full of homeless people and very dangerous. Not safe to walk around at night
Stayed 6 nights in Aug 2025

10/10 Excellent

Takoya

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay!
Stayed 4 nights in Jul 2025

2/10 Terrible

Chaomei

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Satyam

Liked: Cleanliness
Noisy room
Stayed 1 night in Mar 2025

8/10 Good

Joseph, Rockville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly, lobby area can be improved. Conveniently located, nice park across from hotel not yet seen on google maps. Nice room!
Stayed 4 nights in Apr 2025

10/10 Excellent

Makeba

Stayed 3 nights in Jun 2025

8/10 Good

Anibal

Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

4/10 Poor

Danielle

Disliked: Cleanliness, amenities
When they make the bed they don’t change the sheets…that was my only problem with cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Feb 2025

10/10 Excellent

Amoldeep

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff loved our stay cleaned our room everyday
Stayed 7 nights in Jun 2025

10/10 Excellent

Eniya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean stay. Nice staff and very informative and helpful.
Stayed 3 nights in Jun 2025

4/10 Poor

IVETTE

Stayed 1 night in Jun 2025

4/10 Poor

Destini

Disliked: Cleanliness, amenities, property conditions & facilities
The design is cute but unfortunately my room was dirty. Specifically the floors. When I politely asked for the cleaning team to clean the floor, they simply did not. The smell of mildew is also very very strong. The building is in a good area with restaurants and a park and the hotel has a rooftop and coffee machine/water. That was cool but my allergies were getting the best of me in that room and honestly, other people were experiencing the same; sneezing and coughing in the hallway. Nice looking building and design, but sadly not well kept.
Stayed 2 nights in Jun 2025

6/10 Okay

Carmen

Travelled with group
Disliked: Amenities
I like that it was walking distance to Bellas Artes…the staff was most helpful
Stayed 2 nights in May 2025

8/10 Good

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Joammie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is amazing, the staff very friendly. For the price excellent hotel. Only con was parking… but other than that everything was great!!!
Stayed 2 nights in May 2025

10/10 Excellent

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2025

8/10 Good

Rayn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the room was clean,
Stayed 3 nights in Apr 2025