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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property

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Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Courtyard
Lobby
Breakfast, lunch and dinner served
Outdoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, La Fortaleza
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds

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About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Adults-only hotel with fitness centre and rooftop terrace
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and dry cleaning are on-site. Change of towels is available on request
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the pool at Palacio Provincial San Juan, Curio Collection by Hilton. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the proximity to shopping
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palacio Provincial San Juan, Curio Collection by Hilton offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial San Juan, Curio Collection by Hilton.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Consular – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace – This poolside rooftop bar only serves light fare. Open selected days.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 599 out of 813 reviews
Rating 8 - Good. 123 out of 813 reviews
Rating 6 - Okay. 47 out of 813 reviews
Rating 4 - Poor. 20 out of 813 reviews
Rating 2 - Terrible. 24 out of 813 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandria Clerkin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, excellent front desk staff.
Stayed 4 nights in Oct 2025

8/10 Good

David, Magnolia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was noisy. We heard motorcycles and cars in middle of the night.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente lugar limpio extremadamente bonito y conservando la parte estructural de un edificio antiguo!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitzzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viejo San Juan!! 🇵🇷

Great rooftop, gym, and restaurant. Service was amazing!!
Stayed 1 night in Sep 2025

10/10 Excellent

aisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so beautiful! It felt so warm and welcoming. We would absolutely be staying here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with a great location. Had an amazing time I would return again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marie

Stayed 2 nights in Sep 2025

6/10 Okay

Gabriela

Stayed 2 nights in Sep 2025

10/10 Excellent

Anivelca

Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing place. Very clean and staff is amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
La llagada al hotel las calle principal estás obstruidas por el gobierno
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia McGinnis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this to ANYONE going to San Juan. First of all, location. In Old San Juan, right next to the Cathedral and a block from La Fortaleza, EVERYTHING is within walking distance. Second, it is BEAUTIFUL. The yellow color, the archways, the atrium and open-air restaurant, gorgeous foliage all around. The rooms are lovely too with high ceilings and spacious bathrooms. Third, the rooftop pool and bar is unique and so relaxing. Fourth, sister privileges at the Marriott in Isla Verde, so a quick uber gets you a private beach with free umbrella and chairs - terrific. Finally, free drinks...need I say more? Rose reception everyday from 5 to 5:30, and a free glass of champagne for each guest everyday too! I mean, what?! Right?! The staff was very nice and extremely helpful. We would take this hotel/location any day over the bigger resorts outside of Old San Juan. It made for a perfect vacation, would stay there again in a heartbeat!
Atrium
Corridor
Entrance
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PR history meets modern hospitality

Beautiful building. Great service! Front desk staff was so welcoming and willing to help. Such a delight to see and experience how a historical building can blend so seamlessly with modern renovations. Rooms felt more spacious thanks to the high ceilings and daily housekeeping was very appreciated. Thanks for making our stay so pleasant
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice rooftop pool and bar area. All major sitee and restaurants are walkable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Entire staff was friendly and helpful! Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

Victor F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Maryes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog urine- No AC

Our room smelled like dog urine. We got our room cleaned many times and the stench would not go away. It is a pet friendly hotel our guess is that pets urinated on the mattresses. Because both the mattress in the room smelled so bad of pet urine. On our secound night the AC unit in the hotel stopped working. You can imagine with Puerto Rico humidity and the smell of dog urine our room was unbearable.
Stayed 4 nights in Aug 2025

8/10 Good

Nivia

Great, clean, and Beautiful room. Just a little noise on the 2nd floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the courtyards and rooftop pool/ bar
Stayed 3 nights in Jul 2025