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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Bar (on property)
Exterior
Outdoor pool
Breakfast, lunch, dinner served; local cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Calle Fortaleza
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪5 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(39 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

8.0 out of 10
Very good
(16 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and conference space. Housekeeping is available on request.
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Rumbao, a Tribute Portfolio Hotel. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy local cuisine while dining at KUEROS Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Pier 3 and Teatro Tapia
  • Dogs welcome for a fee
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
KUEROS Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 42 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 for adults and from USD 19.00 for children
  • Covered self-parking fee: USD 26.00 per day (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1153 out of 1664 reviews
Rating 8 - Good. 274 out of 1664 reviews
Rating 6 - Okay. 125 out of 1664 reviews
Rating 4 - Poor. 49 out of 1664 reviews
Rating 2 - Terrible. 63 out of 1664 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Madison

Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was a nightmare. We waited with about thirty other guests for hours past our four o'clock check-in time. They did give us a $21 voucher to the restaurant in the hotel to make up for the delay. But $21 doesn't cover much there. Once we get our room, everything was great. They have us a late check out, the room was beautiful, the shower was amazing. The food in the hotels restaurant was good, but expensive. The drinks were blah. But the view they have from the restaurants deck is the best in old San Juan. The rooftop pool is a great oasis with incredible views of the city. We've stayed here before and will definitely stay there again when in the area.
Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about the room before I even got in the room… it was the ambience. The atmosphere was delightful when I finally entered the room. I felt like I was in heaven had the best view. The balcony is small, but I was still thrilled as a matter of fact every time I come to Puerto Rico I’m staying at the same hotel. The service was amazing. I loved everything about it.
The dock for cruise lines …
Stayed 3 nights in Jan 2026

6/10 Okay

Bonnie

Stayed 1 night in Jan 2026

6/10 Okay

Cynthia

Travelled with family
Disliked: Amenities
Room was fair, cockroach in bathroom. Ice machine broken, toilet paper holder broken
Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Stayed 1 night in Jan 2026

10/10 Excellent

david, HOLLYWOOD

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Staff was accommodating and room nice and spacious. The location is directly across from the cruise terminal. There is a restaurant and bar on property and Walgreen right next door. Walkable to all OSJ which is very interesting to explore. Safe and clean area.
Stayed 2 nights in Jan 2026

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For Expedia: the hotel room “Suite, 1 Bedroom, Balcony, Bay View” is incorrectly advertised to show photos of a balcony that you can walk out onto. This was a reason why I booked the room. The “balcony” that you actually get with this room is a Juliet style balcony that you cannot walk out onto. This should be corrected please. For Hotel Rumbao: excellent hotel, complimentary mimosas and waters, kind and helpful service, $21 food credit, outstanding steak burger and fries, included buffet breakfast with much variety, nice pool on the roof with a stunning view, great shower pressure and temperature, 1 hour expedited check in at 3pm and complimentary 1 hour late check out at 12pm! WOW! My only complaint are asking several times for the pull out sofa to be set up and around 9pm it was, and to please add a few more lounge chairs to the pool area.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great room, nice pool, perfect location. Great restaurant too. Price fluctuates so wait for a deal. Breakfast included in the stay was a plus though.
Stayed 1 night in Jan 2026

2/10 Terrible

Ayanna, Shelbyville

Travelled with family
Disliked: Cleanliness, amenities
I booked a second night after an airline provided a complimentary night due to flight cancelations. We asked to stay in the same room to avoid transitions midday. We left the room at noon and returned around 6:30PM to find the room had NOT been serviced. We went to the front desk and asked for the room to be cleaned. They said that they had issues with houskeeping today and didn't have housekeeping staff still in the hotel. She asked what I needed and that she'd have to check with the head of housekeeping to see if we could get towels and a change of sheets. They were supposed to call to confirm. I called back 30 minutes later and asked the status. The supervisor of the front desk said he wasn't sure but he'd check & let us know. I asked to change to a clean room and was told they don’t have any. Why am I paying for a dirty/unmade room?
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous. Room was clean. The only issue I had was the room was not ready until an hour after check-in.
Stayed 1 night in Jan 2026

10/10 Excellent

Raul

Stayed 3 nights in Jan 2026

8/10 Good

Erin

The restaurant area was not very clean. And the staff is not very nice behind the desk, but it was a good location.
Stayed 1 night in Jan 2026

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and rooms are spacious.
Stayed 2 nights in Jan 2026

6/10 Okay

Michael

Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
?$6(7))
Stayed 1 night in Jan 2026

10/10 Excellent

Hector Javier

Stayed 1 night in Jan 2026

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities
Excelent
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

8/10 Good

ANDREW, San Francisco

Staff was friendly but dude genuine
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Prentiss

Stayed 1 night in Jan 2026

10/10 Excellent

Karen, Spokane

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
This hotel has been remodeled since my last stay. It is beautiful. The restaurants were great. Great overnight prior to cruise. The only negative was at check in. They had a very long line with only two people working. Almost everyone had a reservation and leaving on cruise on next day. There must be a more efficient way of handling the check in. The clerks were very harried therefore rude.
Stayed 1 night in Dec 2025

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