Villa Herencia Hotel

3.5 star property

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Photo gallery for Villa Herencia Hotel

Exterior
Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated
19-inch flat-screen TV with satellite channels, TV
Interior
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
23 Cll Caleta Las Monjas, San Juan, 00901
  • Port of San Juan
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace (SunDeck)

8.6 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Villa Herencia Hotel

Hotel in San Juan, a short walk to Port of San Juan
This smoke-free hotel features concierge services, dry cleaning and a library. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Villa Herencia Hotel offers 8 air-conditioned accommodations, with a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Villa Herencia Hotel's great location. During your stay, you're just a quick walk from Port of San Juan. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by foot from Port of San Juan and a 4-minute drive from Pan American Pier
As a guest of Villa Herencia Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. The boutique Villa Herencia Hotel also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services.

This 3.5-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - 1:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Villa Herencia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 556 out of 811 reviews
Rating 8 - Good. 186 out of 811 reviews
Rating 6 - Okay. 45 out of 811 reviews
Rating 4 - Poor. 15 out of 811 reviews
Rating 2 - Terrible. 9 out of 811 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Trang

Stayed 4 nights in May 2025

2/10 Terrible

Joel

Disliked: Amenities, property conditions & facilities
I would never stay here again. Toilet barely flushed. The room was advertised as suite… it wasn’t.
Stayed 4 nights in May 2025

10/10 Excellent

Noe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jose, Katy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Villa Herencia Hotel was absolutely perfect! The location couldn’t be better—tucked away on a charming cobblestone street just steps from Old San Juan’s most iconic spots, restaurants, and historic sights. The atmosphere is magical, full of character and charm, with beautiful architecture and cozy, elegant touches throughout the property. Check-in was seamless and easy, and the staff was incredibly welcoming. I secretly planned a proposal during our stay, and the setting couldn’t have been more romantic. The rooftop and interior courtyards made for unforgettable moments—and the photos turned out stunning! This place truly made our trip unforgettable. Highly recommended for couples, special occasions, or anyone looking to experience the best of San Juan with style and comfort. We will definitely be coming back!
Stayed 1 night in May 2025

10/10 Excellent

alexa

Stayed 3 nights in May 2025

10/10 Excellent

Linh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The king room with terrace was wonderful ! We felt like Puertoricans, we walked everywhere, we went to mass at the Catheral, got pina coladas, talked to the locals, ate authentic foods. Love walking distance to the fort and shops, grocery store and ports. Truly memorable for our 25 wedding anniversay ! Gracias to all the staff. Wish there would be free bottles of water in our room, it was super HOT out.
Stayed 2 nights in May 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved the property, however there wasn't any parking available, and we didn't have access to bottled water. The rooms were cool but no adjustable thermostat. No breakfast options. However the hotel is absolutely beautiful and authentic.
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, kind staff and easy check in. On a quiet street, and easy to walk charming Old San Juan. Would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

April m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Denisse

Stayed 3 nights in May 2025

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nicely located and beautifully designed. It’s got such great charm and is pretty central in Old San Juan, it was easy for us to walk around to all the things we had planned in the area. Honestly loved everything about the place and wish we had more time there, the staff was very friendly. There was a small, occasional leak above the bathroom doorway but it wasn’t bad and didn’t lessen anything about our stay. It’s an older building so some small things like that are to be expected, but it’s beautifully kept up, so no complaints from me.
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Cute and convenient!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Funky but sheik. Rooms are small but cute. A/C works fine. Shower is very nice. Location is great. Parking available nearby for $25/night.
Stayed 1 night in May 2025

10/10 Excellent

joedh o

Stayed 2 nights in Apr 2025

10/10 Excellent

xiao yan

Stayed 3 nights in Apr 2025

10/10 Excellent

Rick Neil

Liked: Staff & service, property conditions & facilities
We love the history and charm of this place. Have been here before. Location is central but off the beaten trail. Given howw close to Fortaleza we feel very safe. We can walk everywhere in OSJ in an easy effort. OSJ is one of our favorite destinations.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were charmed by the history, artwork, and the atmosphere of Villa Herencia. It was a fun bonus to soak in the rooftop claw foot bath tubs on the lovely roof top deck in the evening! If you are looking for a small historic boutique hotel in the heart of Old San Juan, look no more! We also recommend taking the elevator to the 6th floor of the sister hotel, Casa Blanca, to take in the views.
Stayed 1 night in Apr 2025

8/10 Good

Cammie

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the hotel was smack dab in the middle of Old San Juan. The architecture and cultural vibe of the hotel was very authentic. The hotel had everything I needed. As a solo traveler I was safe and secure. My room, the classic queen, was small, perfect for one, would’ve been a bit tight with two. Outlets were sparse (as expected in a building several hundred years old) and the Flat screen TV didn’t work great. Staff was friendly and welcoming *****.
Stayed 1 night in Mar 2025

10/10 Excellent

E.

Liked: Amenities
Beautiful grounds, nice room and a comfy bed. Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Valarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and unique stay right in the heart of Old San Juan.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful restored hacienda right in the heart of Old San Juan! Fantastic decor, vibe, and service and unbeatable location in OSJ.
Stayed 1 night in Mar 2025