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El Refugio Ski & Summer Lodge

3.5 star property

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Photo gallery for El Refugio Ski & Summer Lodge

Front of property
Indoor pool, outdoor pool
Gym
Deluxe Villa | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room

Explore the area

View in a map
Las Pendientes Ski Village, Lote 173, San Martín de los Andes, Neuquen, 8370
  • Place, Chapelco Ski Resort
    ‪17 min walk‬
  • Place, Escorial
    ‪45 min drive‬
  • Place, Cordillera Ski
    ‪49 min drive‬
  • Airport, San Martin de los Andes (CPC-Aviador Carlos Campos)
    ‪82 min drive‬

Room options

View all photos for Superior Villa

Superior Villa | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Villa

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Villa

Deluxe Villa | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Villa

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Sofa Beds
  • Free Wi-Fi

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About this property

El Refugio Ski & Summer Lodge

With direct access to the slopes, El Refugio Ski & Summer Lodge makes guests feel at home with amenities such as a full-service spa and an indoor pool. Housekeeping is available once per stay.
El Refugio Ski & Summer Lodge offers 43 accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at El Refugio Ski & Summer Lodge, you'll be within walking distance of Chapelco Ski Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • 0.6 miles (0.9 km) from Chapelco Ski Resort and 8.4 miles (13.5 km) from Arrayanes Lookout
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. El Refugio Ski & Summer Lodge helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi and wired Internet. This ski hotel also offers a sauna and a fitness centre. Free self parking is available.

This 3.5-star San Martín de los Andes hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at El Refugio Ski & Summer Lodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Refugio Ski Summer Lodge

El Refugio Ski & Summer Lodge Hotel

El Refugio Ski & Summer Lodge San Martín de los Andes

El Refugio Ski & Summer Lodge Hotel San Martín de los Andes

El Refugio Ski & Summer Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 39 reviews
Rating 8 - Good. 5 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
It is a beautiful setting on the side of a ski mountain. Amazing views. Tough dirt road to get there, however.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities
Hotel confortável e muito bonito, porém é um pouco longe de San martin
Stayed 1 night in Jan 2026

10/10 Excellent

Andreas Puck

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stedet er placeret meget højest med en fantastisk udsigt, rigtig fint sted at gøre holdt for nogle dage. Der var roligt og trygt, og den opvarmede pool var noget for børnene. Kan anbefales.
Stayed 2 nights in Jan 2026

6/10 Okay

liliana

Liked: Amenities
La habitación está bien aunque un poco pequeña, el lugar está en buen estado pero no es para verano. Hay muy poco para hacer, el gimnásio es muy chico al igual que la pileta. Y queda muy lejos del centro.lo recomiendo para esquiar en invierno
Stayed 2 nights in Jan 2026

10/10 Excellent

Aguinaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom refúgio nas montanhas. O apartamento é bem confortável e bem equipado. Tem uma vista bonita das montanhas
Stayed 2 nights in Jan 2026

10/10 Excellent

ALVARO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

ALVARO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great to go to ski to Chapelco mountain. It is a very beautiful setting.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, however totally remote... 45 minutes AT LEAST to San Martin. Good for ski vacation or longer refuge.
Stayed 1 night in Feb 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, brand new apartments with a beautiful pool and spa! Superb breakfast

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Las cabañas son espectaculares, super amplias y modernas. La atención fue excelente y el complejo es divino. Una noche hicimos asado reservando un quincho que esta disponible. La pileta es divina. Todo excelente!
Stayed 7 nights in Feb 2026

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, amenities
Estadia perfeita no El Refugio! Hotel impecável, recepção incrível e atendimento muito atencioso, prestativo e gentil. Os visuais são simplesmente maravilhosos. Único ponto negativo é o acesso: estrada difícil, com muitas pedras, ladeira longa e pouca sinalização. Fora isso, experiência excelente!
Stayed 1 night in Feb 2026

10/10 Excellent

anelise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Foi tudo excelente. O hotel é maravilhoso com uma vista excepcional
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Mejor que en las fotos !
Stayed 2 nights in Jan 2026

6/10 Okay

Anderson

Disliked: Cleanliness, amenities
A ideia era reservar esse hotel para descansar, já que ele fica há 40 minutos do centro da cidade. E não tem nada perto. Mas o quarto estava MUITO sujo. A piscina estava bem suja e com muitas crianças gritando, então desistimos de usar. O quarto de cima, faz muito barulho para quem fica no térreo, os hóspedes chegaram na madrugada e dava para ouvir tudo. Não recomendo.
Stayed 1 night in Jan 2026

10/10 Excellent

MARCIO

Stayed 2 nights in Dec 2025

10/10 Excellent

MASTER

Liked: Cleanliness, staff & service, amenities
Perfeito! Sem palavras! Funcionária educada e simpática.
Stayed 1 night in Dec 2025

10/10 Excellent

LUIS

Travelled with family

Tudo incrível!

Hotel incrível, cabana incrível, atendimento incrível, restaurante com preço justo (comparado com os preços da cidade), estrutura incrível. Esquiar na porta do quarto e com a pista de ski do lado foi um sonho indescritível! Amamos!
Stayed 3 nights in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito confortável

Chalé confortável, camas de excelente qualidade, lençol , toalhas, calefação….
Stayed 7 nights in Jul 2025

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visual maravilhoso.

Amamos lugar lindo , indico com certeza.
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic apartamento de ski

Aclaro que fuimos en verano. Situado en las afueras en carretera pasando Chapelco, está situado en una estación de ski. El camino es difícil según qué vehículo pero el lugar es increíble: cabañas nuevas de madera y piedra, estilo rústico moderno, dispone de mini kitchen con todo lo necesario para preparar lo que necesites. El servicio muy cortés. Tiene una piscina medio techada y medio al aire libre con agua caliente: espectacular para relajarse, y sauna seco y húmedo, que te dejan usarlo incluso después del checkout. Handicap? Pues el restaurante que está en la pista de ski está sobrevalorado con precios infladísimos, y volver a San Martín para cenar de noche, difícil camino. Recomiendo usar la cocina de las instalaciones.
Stayed 1 night in Dec 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pousada é muito boa! Mas peca em serviços! E não é ski in/out de Chapelco
Stayed 5 nights in Aug 2024

8/10 Good

Laressa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024