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Hotel Nena

3.5 star property
VIP Access

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Outdoor pool, open 10:00 AM to 8:00 PM, free pool cabanas
Free daily full breakfast
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 159 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

42-inch TV with cable channels
Real de Minas San Miguel de Allende
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  • Pool
  • Pet-friendly
  • Kids’ pool
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,764 reviews
The price is €75
includes taxes & fees
31 May - 1 Jun
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About this property

Hotel Nena

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and a safe. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Nena. During your stay, you're just a quick walk from Church of San Miguel Arcángel. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests love the restaurant and breakfast
  • Steps from Temple of San Francisco and 2 minutes on foot from Allende Garden
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Nena. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

Guests are served a free full breakfast daily from 9:00 AM to 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site valet and self parking spaces per unit

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for MXN 1000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3800 per vehicle (return, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Nena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 371 out of 468 reviews
Rating 8 - Good. 76 out of 468 reviews
Rating 6 - Okay. 12 out of 468 reviews
Rating 4 - Poor. 6 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jackeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The location is fantastic, the stag very gentle and the facilities very comfortable. We had a great stay in San Miguel de Allende
Stayed 4 nights in Feb 2026

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was GORGEOUS, I absolutely loved it and the service, breakfast food etc was phenomenal. The ONLY thing that really stood out that was not great was the music - loud music was played throughout the hotel such that it permeated into the rooms from 10am to 11pm. They provided ear plugs but those are not comfortable for everyone. For guests that go to sleep earlier, or that are sensitive to sound, it was not ideal.
Stayed 4 nights in Feb 2026

10/10 Excellent

Luis Emilio

Stayed 4 nights in Jan 2026

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the mattress comfortable, shower very good and staff friendly and helpful. Our room was on the ground floor near the pool and nice and quiet. The location was convenient to the central tourist area.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa Beth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We booked the Johanna suite, it was an entire casa within the hotel and was amazing! Clean and comfortable with a private rooftop deck and outdoor plunge tub. Everyone was superb, from helping with a car to and from the airport to answering questions. We even got free breakfast each morning. The location couldn't be beat, just a couple blocks from the Parroquia and Jardin. Loved our stay and will book again!
Stayed 4 nights in Feb 2026

8/10 Good

marina

Stayed 3 nights in Feb 2026

8/10 Good

FLORENCE

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location and the hotel and rooms are beautiful. The bathrooms are also spacious. The pool isn’t huge but is great for taking a dip after a day walking around. The staff were friendly and helpful. There is both a restaurant and a rooftop bar in the hotel and they play music, which can be heard from the rooms, from 10AM until 10 or 11. Also the free breakfast does not start until 9:00. So if you are the type that is early to bed and early to rise, keep this in mind.
Stayed 4 nights in Feb 2026

8/10 Good

SHOBHA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No light in too S, lighting low, hard to get ready for wedding, rest was good. Wish Renata room had window and light.
Stayed 4 nights in Feb 2026

10/10 Excellent

Pamela

Stayed 4 nights in Feb 2026

8/10 Good

jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, bathroom and shower very clean. Only small issue is the music playing from next door rooftop up to about 11 pm. La Dona restaurant was amazing, sir ice and food great. The breakfast included was the best
Stayed 4 nights in Feb 2026

6/10 Okay

Víctor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The rooms have tainted windows which make the rooms feel really enclosed. Service in restaurant is very limited in schedule. Staff was very nice, especially in front desk.
Stayed 2 nights in Feb 2026

10/10 Excellent

Timm, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, services were very nice and the room next to the pool was excellent. Our room safe was broken, and toiletries were not restocked, however, those were fairly minor things.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adrian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with very friendly and accommodating staff! Breakfast was delicious and our room was very spacious and comfortable! Thank you! *****
Stayed 3 nights in Jan 2026

10/10 Excellent

Luis A., Guatemala

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location
Stayed 2 nights in Jan 2026

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good attention to guests and exceptional staff
Stayed 4 nights in Jan 2026

10/10 Excellent

RICARDO

Stayed 2 nights in Jan 2026

4/10 Poor

Camille

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Valva: El hotel me encantó en general: lindo, cómodo y con excelente ambiente. El servicio fue muy bueno y me sentí súper a gusto durante mi estadía. Lo único que mejoraría es el baño, que me resultó un poco incómodo en diseño y espacio. Fuera de eso, la experiencia fue excelente y sin duda volvería.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Stayed 2 nights in Nov 2025

8/10 Good

Prabuddha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable room. Courteous staff. Excellent breakfast. I would ding half a star for loud music in the evenings from an adjoining club/bar.
Stayed 5 nights in Nov 2025

10/10 Excellent

Armen

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul, Santa Fe

Liked: Cleanliness, amenities
Clean comfortable room, excellent staff! Great location!
Stayed 5 nights in Nov 2025

10/10 Excellent

Patricia Osuna, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff excellent location.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elisha

Stayed 3 nights in Nov 2025