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Maison Susy

3.0 star property

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Photo gallery for Maison Susy

Classic Double or Twin Room, 1 Bedroom, Balcony, Garden View | View from room
Daily continental breakfast (EUR 3 per person)
Courtyard
Classic Double or Twin Room, 1 Bedroom, Balcony, Garden View | Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Via Cappuccini 36, Sant'Agnello, NA, 80067
  • Place, La Marinella Beach
    ‪5 min walk‬
  • Place, Corso Italia
    ‪8 min walk‬
  • Place, Piazza Tasso
    ‪5 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪64 min drive‬

Room options

View all photos for Classic Double or Twin Room, 1 Bedroom, Balcony, Garden View

Classic Double or Twin Room, 1 Bedroom, Balcony, Garden View | Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room, 1 Bedroom, Balcony, Garden View

  • Garden view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Classic Double or Twin Room, 1 Bedroom, Garden View

  • Garden view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Maison Susy

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free bed & breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, laundry facilities and a 24-hour front desk.
Maison Susy offers 7 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Sant'Agnello bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Maison Susy, you're just a quick walk from Gulf of Naples. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a rooftop terrace
  • Within a 15-minute walk of Gulf of Naples and Corso Italia
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Maison Susy. Free self parking is available.

This 3-star Sant'Agnello bed & breakfast is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
Maison Susy has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 3 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 3 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Casa Susy B&B
Casa Susy B&B Sant'Agnello
Casa Susy Sant'Agnello
Casa Susy
Villa Susy B&B Sant'Agnello
Villa Susy B&B
Villa Susy Sant'Agnello
Villa Susy
Maison Susy Sant'Agnello
Maison Susy Bed & breakfast
Maison Susy Bed & breakfast Sant'Agnello

Maison Susy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

TCV, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suzy is very friendly, helpful and attentive. The room was spacious, clean and bright. All in working order, fridge, aircon etc. Breakfast is served as a buffet and you find self baked cakes on it every morning too. Our room had a view from the balcony directly to the lemon Garden and over the gulf of Naples both a full view on the Vesuvius. All in all, Really Good!
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Sorrento. Workers were very nice and helpful. Cheap spot just outside of Sorrento 15 minute walk.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel overlooking a garden with citrus trees. The sisters managing it are kind and friendly. Would stay again.
Stayed 7 nights in Mar 2019

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and comfortable

My husband and I had a wonderful stay at the Villa sussy. The hostess was incredibly helpful and gave great recommendations for local food and what to do in the area; the room was very clean with a private bathroom in a small kitchenette
Stayed 1 night in May 2018

2/10 Terrible

John, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More like a hostel.

I am not sure how this hotel manages to get a 3 star rating. What is on offer is a very basic room and in comparison with other hotels around it resembles a hostel. The room over a period of 5 days was never cleaned and that includes sheets and only one change of towels. Be aware that checkout time is 1100am and although they allowed us to leave our cases in the reception area we were not allowed to use any of the hotels facilities like bathrooms despite having a late flight

6/10 Okay

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
ants in the bedroom and she tried to claim the credit card machine was broken.

6/10 Okay

Cori, Texas

Susy was very nice and helpful when we checked in. The room was comfortable and clean. The shower did not drain properly, so water stood in the bathtub while showering. Also, we threw away a box of leftover pizza and there were tons of ants in the bathroom within a few minutes. The price we paid did not include breakfast, so we did not experience that. It was a good place to stay for a night.

8/10 Good

Geoff, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is part of a residential block, with the hotel rooms (about 5 I think) on the top floor. It's a very quite area, we had no problems with noise. It's probably more of a place for someone looking for a nice place to stay rather than being in the middle of the action. The room we were in had a balcony looking out towards Mt Vesuvius. It's about a 10 minute walk from the Sant’Agnello train station. The excellent Moonlight Restaurant is about a 5 minute walk away. Susy (who runs the hotel) is pleasant. She does not speak a lot of English, but enough to get by. I'd stay here again. One thing to know ahead of time is that the Sant’Agnello train station sells tickets only in the morning, and it's worth picking up a printed train timetable from the station if you are heading out towards Pompeii (etc) as the schedule seems to change from time to time, and it can be an hour between trains.

6/10 Okay

Dong, USA

Disliked: Property conditions & facilities, room comfort

It is just OK.

The lady is very nice, but it is just a 3-bed apartment.

8/10 Good

Riggs, Toronto Canada

Liked: Cleanliness, room comfort

Nice place to stay if you are on a budget

Out of the way building is very quiet and the room I stayed in had a nice view of the mountains. Check in is on third floor which is different.

4/10 Poor

PBC1953, Australia

Liked: Cleanliness

Very Average B & B

A very difficult place to find, not anywhere near Sorrento, a good twenty minute walk, tucked away in a tiny lane miles from anywhere. This is the first Bed and Breakfast I have stayed in where there is no breakfast. Rooms were very clean, but certainly not renovated in 2011, unless a 1970's look is what they were trying to achieve. I would not recommend this B & B at all, very overpriced and way to far away from everything.

8/10 Good

norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, convenient and friendly

We arrived very late (11pm) because we took the wrong train but Suzy greeted us enthusiastically. The hotel is on a very quiet street but very near the bus stop and train station. This was easily the best hotel experience we had during our trip.

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Susy - a must in Sorrento

The hotel is very well located, very close to shops, train station and facilities. The service is exceptional in a familiar environment. Mrs. Susy, the owner, is a very nice lady who makes sure her guests feel at home during their stay. I strongly recommend this place. Next time I am going to Naples, there is where I going to stay.

8/10 Good

TEREZA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
É muito difícil de encontrar o local, o estacionamento deixa a desejar. Bom café da manhã
Stayed 1 night in Oct 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estadía

Excelente atención, y como tenían disponibilidad nos dieron una habitación superior a la reservada, sin costo extra. Como comentario no satisfactorio, deben mejorar el servicio de WIFI, muy baja conexión para estos tiempos.
Stayed 7 nights in May 2019

8/10 Good

Orazio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sauber und ordentlich.Herzlicher umgang mit den Gästen.Schöne ruhige Lage Mit blick auf den vesuv und das meer.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

raffaella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

posto tranquillo

Posto tranquillo. Camera al secondo piano. Spaziosa con bagno e balconcino con tavolino e due sedie. Sembra di essere in campagna e non al mare! Pulitissima la camera. Proprietaria gentilissima. Colazione casareccia e buona. Consiglio il soggiorno. Non prendeva i programmi rai.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un'oasi di tranquillità

tutto quello che ci si aspetta da un bed e breakfast. Tranquillità e pulizia. La possibilità di parcheggio a Sorrento una vera chicca.

8/10 Good

Adriana, rio de janeiro

Liked: Staff & service

bem agradável

Proprietária muito atenciosa. Aquecimento, água quente, wifi funcionando bem. A localização é um pouco distante do centro mas dispõe de estacionamento gratuito.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entreprise familiale. Accueil chaleureux, personnel sympathique et avenant. L'hotel est propre, le mobilier élégant

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Non ci ritornerò mai piu

A parte la cordialità tutto il resto era scadente. La pulizia lasciava a desiderare.